Folsom Wine & Spirits (folsomwinespirits.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 22% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
Great bottle selections and even better customer service!!!!
Thank you for your enthusiastic feedback! We’re thrilled you enjoy our bottle selection and appreciate our customer service. Thanks, Folsom Wine and Spirits Team!
Slow shipping out, so if you order for an occasion you better order well ahead of time. Otherwise, packaged good and did receive what I ordered at a really great price.
Thank you for your feedback! We’re glad you were happy with the packaging, pricing, and accuracy of your order. We appreciate your note on shipping speed and will work to improve our turnaround times. Thanks, Folsom Wine and Spirits Team!
Thank you for your kind words! We truly appreciate your support. Thanks, Folsom Wine and Spirits Team!
Thank you for your feedback! We’re glad you enjoyed both our products and your overall experience. Thanks, Folsom Wine and Spirits Team!
Quick and easy purchase. Delivered on time.
Thank you for your feedback! We’re glad your purchase was quick, easy, and delivered right on time. Thanks, Folsom Wine and Spirits Team!
They did a pretty good job. Shortcomings-- not keeping me informed about the delay in shipping
Thank you for your feedback! We’re glad you were generally satisfied, and we appreciate your note about communication. We’ll work on providing more timely updates moving forward. Thanks, Folsom Wine and Spirits Team!
Great communication, fast shipping
Thank you for your feedback! We’re glad you were pleased with our communication and fast shipping. Thanks, Folsom Wine and Spirits Team!
I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few minutes and the product is usually in my hands between 7 and 10 days. Sometimes it takes longer, but I know that going in to the purchase process. The product always arrives in excellent condition. The bottle is removed from the display box or tube and placed in an air bag. The display packaging is well protected by extra dunnage in an appropriately sized shipping container. The display packaging always arrives damage free. I have dealt with several other online sellers in the past and usually they are a scam. Folsom is registered with the BBB and carries an excellent rating. So from my own experience, Folsom is not a scam or fly by night outfit. They take customer satisfaction very seriously. So if you are looking for a good online liquor source, give Folsom a try. They are very competitive price wise and carry an excellent selection.
Thank you for your thoughtful and detailed review! We truly appreciate your trust and continued support. It’s great to hear that you’re consistently pleased with our selection, packaging, and service. We’re proud to have earned your confidence and look forward to serving you again! Thanks, Folsom Wine and Spirits Team!
Thank you for your continued support! We truly appreciate your loyalty and always enjoy serving you. Thanks, Folsom Wine and Spirits Team!
Thank you for your feedback! We’re glad you’re happy with our pricing. Thanks, Folsom Wine and Spirits Team!
Lack of follow through. Order delayed
We’re very sorry for the delay and any inconvenience caused. Your feedback is important, and we’ll work to improve our follow-through and delivery times. Thanks, Folsom Wine and Spirits Team!
Easy online purchases and always arrive intact and ready to enjoy.
Thank you for your kind words! We’re delighted to hear you enjoy our selection, pricing, and reliable delivery. Cheers to many more great bottles! Thanks, Folsom Wine and Spirits Team!
Didn’t keep customer notified of delay in shipping
We apologize for the lack of communication regarding your shipping delay. Thank you for bringing this to our attention — we’ll work to ensure better updates in the future. Thanks, Folsom Wine and Spirits Team!
Great Rye! Excellent Packaging
Thank you for your feedback! We’re glad you enjoyed the Rye barrel pick and appreciated our packaging. Thanks, Folsom Wine and Spirits Team!
From our initial visit to your storefront to our current online interactions, we have consistently received exceptional service and products.
Thank you for your kind words! We’re delighted to hear that our service and products have met your expectations both in-store and online. We truly appreciate your continued support! Thanks, Folsom Wine and Spirits Team!
You didn't tell me being out of Sazerac Rye for 4 days the bottle of Russell's 10 year old, the stopper was broken and some of the liquid was at the bottom of the inflatable packaging. Way to many days on delivery of such a small order and customer service not good. I will never use your business again.
We sincerely apologize for the issues you experienced with your order and communication. This is not the standard we aim for. We appreciate your feedback and will use it to improve our inventory updates, packaging, and customer service. Thanks, Folsom Wine and Spirits Team!
They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good purchase. There are a lot of fake dealers out there and it’s easy to be skeptical. Folsom is legit!
Thank you for your wonderful feedback! We’re glad we could provide the bottle you were looking for at a great price and give you a smooth, reassuring experience. Your trust means a lot to us! Thanks, Folsom Wine and Spirits Team!
So easy and reliable ! I always purchase here and have had zero issue.
Thank you for your feedback! We’re glad you find us easy and reliable, and we truly appreciate your continued trust. Thanks, Folsom Wine and Spirits Team!
Great Selection & Service! Great Prices & Fast Shipping!
Thank you for your review! We’re delighted you enjoyed our selection, prices, and fast shipping. Thanks, Folsom Wine and Spirits Team!
Thank you for your feedback! We’re happy your order arrived on time and securely packaged. Thanks, Folsom Wine and Spirits Team!
64 reviews matching