FoundersCard (founderscard.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 75% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
When the company says, you can earn points to complete your profile. You will receive your points. Everything is so useful.
We're pleased to know everything has worked as expected and that you're enjoying the value your membership provides. Thanks for being a FoundersCard member!
FounderCard customer service responds fast and is very easy to work with. This year I have found a lot more utility than in years past in terms of benefits. I think between the outstanding customer service and the overall benefits its been great. The vendors of the benefits have often been great to work with as well. Customer service responded to inquiries within 24hrs and was able to resolve the issue or answer the question within that same time frame.
Thank you for taking the time to share your experience! It's wonderful to hear that both our Member Services team and our benefit partners have made a positive impact. We appreciate your feedback and look forward to continuing to provide great value.
I'm brand new to Founders Club but my very first interaction was absolutely first class. I went to link one of my hotel rewards to get the upgrade advertised and I put the wrong number in. I reached out to Founders Club and was contacted promptly, asked what the correct number should have been and it was changed on the back end immediately.
Thank you for sharing your experience, Thomas! We're so glad your first experience with FoundersCard was a positive one. We appreciate your kind words and look forward to helping you make the most of your membership.
I have not yet had an opportunity to use the card.
Thanks for sharing your feedback, Evan. We're glad to have you as a Member, and we'd love to help you start getting more value from it. We noticed you spoke with our Member Services team a few months back, and one of team members reached out via email with some additional tips tailored to frequent travelers based in Australia. Also, just a quick reminder — your physical card was delivered in June, but you don't actually need it in hand, since all your benefits are accessible anytime through your online Member Portal. We hope to hear back from you soon so we can help you make the most of your membership!
Appreciate the ease of use and the savings on airfare. Paid for itself fairly quickly. Thanks!
Thank you for your positive review, Steve! It's wonderful to hear your membership has already provided meaningful savings on airfare. We hope you continue to discover even more value with FoundersCard.
It's wonderful to know our team provided the support and communication you expected. Thank you for your kind words!
The main reason I subscribed to the Founders Club was for the platinum status at the Wynn. That process was simple and quick. Most other club benefits are not valuable to me, as I predominantly use points to make travel reservations. More elevated status offers would increase the card value to me.
Thank you for sharing your experience, Laurie! We're pleased the Wynn Platinum Status benefit delivered the value you were looking for. Your feedback regarding additional elevated status benefits is appreciated and will be shared with our team.
When shopping around, I like to check the FoundersCard for discounts. Because I travel frequently, the FoundersCard is an exceptional value.
Thank you for your thoughtful review, Richard! We're delighted to hear FoundersCard has become a valuable resource for both your travels and everyday purchases. We appreciate your support and hope you continue to discover even more ways to save.
Best thing I ever did was discover Founders card. Exemplary service at its finest. From being to end. Top notch customer service care. White glove black tie service is what I call it. I’m 65 an sickly and had to do some traveling and they took care of everything. What a wonderful feeling.
Thank you so much for your heartfelt review! It means so much to hear that our team was able to make your travels easier and provide exceptional service from start to finish. We sincerely appreciate your trust and support.
Need more Canadian content for travel and airport lounges.
Thank you for sharing your feedback. We understand the importance of having more travel and airport lounge benefits available to Members in Canada. Many FoundersCard benefits can be used globally, and we’re continuously working to expand our Canadian offerings. We’ve reached out directly and would be happy to learn more about the specific airports, cities, or travel benefits you’d most like to see.
I have not been able to extract any value. As a very frequent traveler I have not seen flights or hotels booked through Founders Club to be more than a very few dollars less than booking directly, and often I am able to find much more convenient and affordable alternatives.
Thank you for sharing your feedback. We understand that, as a very frequent traveler with established loyalty privileges, you have high expectations for the value and convenience your Membership should provide. We’ve reached out directly to better understand the comparisons you made and identify opportunities that complement your existing travel benefits. In some cases, FoundersCard preferred pricing can be combined with eligible loyalty privileges, allowing Members to benefit from both rate savings and their existing status. We appreciate the opportunity to review your experience and help identify options that may be more relevant to your travel needs.
Found many benefits for those who travelled frequently.
Thank you for your kind review! We're thrilled that our travel benefits have stood out to you. In addition to travel, FoundersCard offers hundreds of benefits designed to provide value both on the road and at home. We appreciate your support!
Any questions the staff are always prompt to respond. Great insights and very helpful.
It's great to know our team has been able to provide prompt responses and helpful guidance. Thank you for your sharing your feedback, Chad!
Thank you, Karl! We hope you continue to enjoy all that FoundersCard has to offer.
I joined because when I read some of the benefits I thought I would get a good value from them. However, some of the offers are based on restrictive terms. I haven't looked in a while but I thought some things such as the discount on flights was listed as 3-20% but only worked on some flights. If you travel a lot, you may be able to get a great value from the membership, but if you travel a lot you may already have elite levels for things like hotels. Also, if you are a small to medium business owner there may be some great benefits for you as well. Many of the things I liked were on the ELITE membership which costs more so you really have to do your research.
Thank you for taking the time to share your thoughtful feedback, Cherie. We appreciate you sharing your perspective and understand how important it is for members to find benefits that align with their travel and business needs. Many of our partner benefits include terms and eligibility requirements that vary by offer, and we strive to present those details as clearly as possible so members know what to expect. We're also continually expanding our portfolio with new travel, business, and lifestyle offers to provide value for a wide range of members. We've also reached out to you directly, as we'd be happy to help identify benefits that best fit your needs and ensure you're getting the most value from your membership. Thank you again for your feedback—we truly appreciate it.
Good service, valuable deals but not always worth the price if you’re outside the US as some deals are, sadly, US-only. Would also benefit from a subscription renewal notification since there are none at the moment.
Thank you for sharing your feedback, David. We're glad to hear you've found value in the membership, and we appreciate your comments regarding international benefits and renewal notifications. While some partner offers are region-specific, many of our travel, business, and lifestyle benefits are available globally, and we're continually expanding our international portfolio. We've also reached out to you directly to share a few resources that may be especially helpful, along with some updates to your account, and to see how we can help you get the most value from your ELITE Membership. Thank you again for your thoughtful feedback—we truly appreciate it and look forward to assisting you.
I like Founders Card mainly because I get Hilton Honors upgrade. The original reason I got Founders card was that I got Caesars Diamond but they have since taken that away. Because of that I do not support any Caesars properties anymore. So really all that I take advantage of with the Founders card is my Hilton Honors. If there is anything else I could use I would. Thanks.
Thank you for your positive review and for being a valued Member. There is much more to explore through Membership, including additional travel status opportunities, preferred hotel rates, airline offers, business savings, exclusive events, and more. Our Founders Advisor is also available when you log in to help you discover benefits based on your interests and travel needs. Our Member Services team is available 24/7 and would be happy to help you identify more benefits you can use. Thank you again for your feedback and continued Membership!
The first two years, I found some really good deals through the Founders Card and it completely paid for itself. I still get deals now but they are not substantial enough to cover the cost of the membership. 15% off a $700 a night room when I can get a comparable hotel at $300 a night is not really a good deal in the long run. And some promotions are a bit misleading, saying 'up to 30%' is fine but the reality is more like a 5% discount. The website is relatively easy to use once you figure it out and customer service has always been responsive and helpful.
Thank you for taking the time to share your thoughtful feedback. We're glad to hear you've had positive experiences with our customer service and that your membership delivered strong value during your first few years. We appreciate your comments regarding hotel pricing and promotional savings. While our exclusive rates and offers can provide meaningful value, we understand they won't always be the best option for every itinerary, and actual savings can vary by offer. Savings also vary based on factors such as the route, travel dates, fare class, and availability, which is why offers may be advertised as "up to" a certain percentage. Our goal is always to provide transparent information and set accurate expectations for our members. We've also reached out to you directly to learn more about your experience and see how we can help you get the most out of your membership. Thank you again for your feedback—we truly appreciate it.
The whole initial experience on the portal was great, I signed up just to check it out. I'm in Brazil, which isn't covered by the Club yet, and I'm hoping that happens soon. Other than that, I really liked what I saw and I think you guys will grow fast in the Brazilian market. I don't see anything similar out there, and I know the profile of entrepreneurs here, they'd definitely be into it.
Thank you for taking the time to share your feedback and for being a FoundersCard member. We're delighted to hear you enjoyed your initial experience and truly appreciate your confidence in FoundersCard and your kind words about the opportunity you see for us in Brazil. We have many members based in Brazil who enjoy their membership, as many of our travel, business, and lifestyle benefits are available globally. That said, we completely understand the desire to see more local partnerships and offers, and we're continually expanding our international portfolio to better serve members around the world. We've also reached out to you directly, and if there are any specific brands or types of benefits you'd like to see available in Brazil, we'd love to hear your suggestions. Member feedback plays an important role in shaping future partnerships. Thank you again for your support—we truly appreciate it.
Great service. Thank you.
Great to hear that, Monika! Thank you for sharing.
62 reviews matching