About FoundersCard
Data updated- Website
- founderscard.com
- Category
- Public & Local Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 88% (7/8)
Do you own FoundersCard? Claim this profile for free and start replying to reviews.
Is FoundersCard legit?
FoundersCard (founderscard.com) has a 4.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 75% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
scammy card.
Still learning the ropes but whenever I…
Still learning the ropes but whenever I have been able to use the benefits I am most pleased.
Great Membership
Great Benefits
Reply from FoundersCard2026-08-03
We're so happy to hear this! Thank you for sharing your feedback and for being a valued member.
The team was really quick to respond…
The team was really quick to respond and get the process going for my Hilton Honours upgrade. I really appreciate it. It was late at night as well, so the fact that you have someone on it working through the process was really good.
Reply from FoundersCard2026-08-03
Thank you for your thoughtful review! We're so glad our team could assist you promptly. We truly appreciate your kind words and are always here whenever you need us.
Give FoundersCard a whirl… You’ll be happy you did!
So many benefits through this membership card… And I recouped my membership fee twice over after using the card’s unlimitedCLEAR concierge benefit (and that was just from one trip)! Looking forward to saving more money and time through FoundersCard membership benefits! It’s at least worth a test drive… You’ll be happy you did!
Reply from FoundersCard2026-08-03
Thank you for sharing your experience! We're delighted to hear you're enjoying the value of your membership and making the most of the benefits. We truly appreciate your support and look forward to helping you enjoy even more in the future.
I had a question and got a prompt…
I had a question and got a prompt answer.
Reply from FoundersCard2026-08-03
We're glad we could help and appreciate you taking the time to share your experience!
Appreciate the quick responses!
Reply from FoundersCard2026-08-03
We're glad we could assist you promptly, Pat! Thanks for sharing.
I booked a rental car a month in…
I booked a rental car a month in advance through FoundersCard with the Sixt Car Rental company in Reno, Nevada. Unfortunately I never received any sort of confirmation from Sixt or FoundersCard. Not knowing how things worked but knowing I put a credit card down and had a rate of $1100 for a full size SUV for 4.5 days, I figured all was good to go. Well, it wasn’t and the car company didn’t have any info that I had booked a car and therefore didn’t honor my initial quote and charged me $1750 for the same time. I was stuck at an airport with 4 kids and luggage, so I had to do it. It was not a good first experience with FoundersCard. It makes me hesitant to want to use them in the future if these are the results.
Reply from FoundersCard2026-08-03
Thank you for your feedback, Jeff. We’re very sorry to hear about the difficulty you experienced, particularly while traveling with your family. We have reached out to you directly and appreciate the additional information you have provided. Reservations accessed through FoundersCard are completed directly with the partner, and booking confirmations and updates are sent by the partner to the email address associated with the reservation or the customer’s account. This may be different from the email address associated with their FoundersCard membership. We understand how frustrating it must have been to arrive expecting a confirmed reservation and then have to make alternate arrangements. We are continuing to review the circumstances with you directly and appreciate the opportunity to better understand what occurred.
Customer service is top tier!
Reply from FoundersCard2026-07-30
We're thrilled to hear you had a great experience with our team. Thanks for sharing!
Great support and prompt informative…
Great support and prompt informative emails, assisting me with navigating the app and website. Thank you.
Reply from FoundersCard2026-07-30
Thanks for sharing your experience! We're glad our team was able to help. We appreciate your support and are always here if you need anything.
Excellent card
Excellent card! I enjoy the perks and benefits of being a Founders Card member. 10/10!
Reply from FoundersCard2026-07-31
Thank you for the amazing review! We're so glad you're enjoying your FoundersCard membership. Thanks for being part of our community!
Membership is well worth the money
Membership will pay for itself shortly if you take advantage of all the great benefits offered to with all the money you will be saving. If you ever need to contact Member Services they will get back to you very quickly are friendly and helpful.
Reply from FoundersCard2026-07-30
This is so great to hear, Jason! We’re glad you’re making the most of your benefits and have had positive experiences with our Member Services team. We truly appreciate your Membership and thoughtful feedback. Thanks for sharing!
Great subscription
Great subscription, looking forward to the services
Reply from FoundersCard2026-07-30
Thank you for your kind review! We’re glad to have you as a Member and look forward to helping you make the most of your Membership.
Very responsive company
A very responsive company, as a customer I feel Valued. I believe there will be resolution with a small issue I am having. Their communication is clear and concise.
Reply from FoundersCard2026-07-30
Thank you for your kind words and for taking the time to leave a review. We're glad to hear you've had a positive experience with our team, and we appreciate your patience as we work through your concern. Thanks again for being a valued member!
I signed up for this program because I…
I signed up for this program because I thought it would be useful to have. Unfortunately I found that I was not using it to its potential and promptly forgot about it. The end of the trial was up and I was billed for the subscription as promised. When I realized that I reached out to FoundersCard asking to have my subscription cancelled and if they would consider refunding some of my fees. They couldn’t have been more helpful. Two representatives reached out to me, cancelled the subscription and immediately refunded my money. Fantastic service, great customer interface and a very nice experience. Can’t say enough about their behaviour. Well done
Reply from FoundersCard2026-07-30
Thank you for sharing your experience. While we are sorry you did not have the opportunity to make the most of your Membership, we are pleased our Member Services team was able to assist promptly with your request. We truly appreciate your kind words and recognition of our team. Wishing you all the best!
The perks are really interesting but…
The perks are really interesting but for a founder leaving outside of US a lot of them are not really useful so you have to compare if you either have a company in the US or often goes there to make sure that you are making most of your subscription. As an European I was able to get great value since I am between Europe, Asia and Africa. Even if it is US centric I found my happiness so my advice would be to just read all the offers well before making your choice. Otherwise the support is really responsive and helpful.
Reply from FoundersCard2026-07-30
Thank you for your thoughtful and honest feedback. We are pleased to hear you have found meaningful value through Membership and that our support team has been helpful. We also appreciate your perspective as we continue expanding our international offerings.
So far what they claim is what you…
So far what they claim is what you receive. The upgrade or credit that I requested is already in my account or apps.
Reply from FoundersCard2026-07-26
Thank you for your kind feedback! We're pleased to hear your benefits were applied smoothly and that you're off to a great start with your Membership. We look forward to bringing you even more value.
EXCELLENT SERVICE - COMPREHENSIVE AND COMPLETE
Brix understood my questions and found answers immediately. I was dealing with someone who understood exactly what I was trying to resolve, even better than I did when I called.
Reply from FoundersCard2026-07-26
Thank you for taking the time to leave such thoughtful feedback, Stephen! We're thrilled to know Brix provided the level of service you were looking for and helped make your experience a positive one. Your recognition means a lot, and we'll be sure to share it with Brix—it will undoubtedly brighten his day.
Love the general benefits, but
Love the general benefits, but unable to find specific locations that I would have access with the membership. All I get is a user name and password site that I can’t get into due to not being a member yet.
Reply from FoundersCard2026-07-26
Thank you for taking the time to share your feedback, Rick. We're glad to hear you see value in the overall Membership, and we're sorry for any confusion you experienced while accessing some of our partner offers. Some partner offers require a one-time enrollment before they can be accessed. Once that's completed, you'll be able to continue using those offers without having to repeat the setup. We're glad our team was able to connect with you directly and get everything sorted out. If you ever have questions about accessing an offer or how a benefit works, please don't hesitate to reach out—we're always happy to help.