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Four Seasons Heating & Air Conditioning

64 reviews

4.864 reviews
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About Four Seasons Heating & Air Conditioning

Data updated
Website
fourseasonsheatingcooling.com
Category
Home Services
Location
United States · Chicago
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (2/2)
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Is Four Seasons Heating & Air Conditioning legit?

Four Seasons Heating & Air Conditioning (fourseasonsheatingcooling.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
SD · 2 reviews · Experienced 2026-07-06 ·

Justin provided excellent service

Justin provided excellent service. He installed a new bathroom vanity and fixed plumbing problems with my shower. He kept me informed about what he was doing and the different choices I could make.

Reply from Four Seasons Heating & Air Conditioning2026-07-07

Thank you for your kind words! We're glad Justin provided excellent service, kept you informed, and resolved your plumbing issues. We appreciate your support!

N
Nicole Robertson · 1 review · Experienced 2026-06-28 ·

Justin Starke from the Four Seasons did…

Justin Starke from the Four Seasons did a fantastic job. He was super professional, fast, and really knew his craft. Despite the heat, he kept going and got it done on time. I really appreciated his work. Four Seasons has an amazing team.

Reply from Four Seasons Heating & Air Conditioning2026-06-30

Thank you for taking the time to share your experience! We're thrilled to hear that Justin Starke provided such outstanding service. His professionalism, expertise, and dedication—even while working in the heat—are exactly what we strive to deliver for every customer. We'll be sure to recognize Justin for a job well done. We truly appreciate your kind words and your trust in Four Seasons. Thank you for choosing us!

L
Leslie · 2 reviews · Experienced 2026-06-19 ·

We had a great experience with Miguel

Miguel is the nicest. He seemed genuinely interested in doing the best job for us. He is such a hard worker. Your company is truly lucky to have him. I would definitely recommend your company in the future.

Reply from Four Seasons Heating & Air Conditioning2026-06-22

Thank you for your wonderful feedback! We're thrilled to hear that Miguel provided such exceptional service. His dedication, hard work, and genuine care for our customers are qualities we value greatly. We'll be sure to share your kind words with him. Thank you for choosing Four Seasons and for recommending us!

J
Jh · 1 review · Experienced 2026-06-11 ·

Good experience

My overall experience was pretty great. Pricing was more reasonable than other quotes and the installation team was awesome. I would recommend Luis and his partner to anyone for a new installation.

Reply from Four Seasons Heating & Air Conditioning2026-06-22

Thank you for your feedback! We're glad to hear you had a great experience and found our pricing competitive. We'll be sure to share your kind words with Luis and his partner. Thank you for choosing Four Seasons and for your recommendation!

M
Mark Barrett · 6 reviews · Experienced 2026-06-19 ·

Gareth is a real gentleman.

Gareth is a real gentleman. Spent time with us explaining all the details. Gareth did the install with Graham. Excellent. Would highly recommend this company, true good old fashioned service, from start to finish. Mark Barrett

Reply from Four Seasons Heating & Air Conditioning2026-06-19

We're delighted to hear that Gareth and Graham provided such excellent service. Taking the time to explain the installation process and ensuring you felt informed every step of the way is exactly the level of service we strive to provide. We truly appreciate your kind words and recommendation.

J
Janis Siegel · 8 reviews · Experienced 2026-06-18 ·

Justin was really great

Justin was really great. He was efficient and very clean

Reply from Four Seasons Heating & Air Conditioning2026-06-19

Thank you for your feedback! We're glad to hear Justin provided great service. His efficiency and attention to cleanliness are qualities we value, and we'll be sure to share your kind words with him. We appreciate your business and thank you for choosing us!

M
Marco · 1 review · Experienced 2026-06-17 ·

Miguel and his partner performed great

Miguel and his partner performed great. Their attention to detail and workmanship was spot on. Miguel was very thorough with his installation and explained it well after its completion. I highly recommend.

Reply from Four Seasons Heating & Air Conditioning2026-06-18

Thank you, Marco, for your recommendation! We're thrilled to hear that Miguel and his partner provided such excellent service. We take pride in delivering quality workmanship and ensuring our customers fully understand their new installation. We'll be sure to share your kind words with Miguel and the team. Thank you for choosing us and for your recommendation!

C
CHRIS ROTHENBERG · 1 review · Experienced 2026-06-15 ·

William Tellez spent an entire day at…

William Tellez spent an entire day at our home installing a new air conditioning system and furnace. He was extremely professional and polite. We have 3 indoor cats and he was so conscientious and careful with going in and out of several doors. He was very clean and explained everything about the system along the way. Without reservation I highly recommend him and the company.

Reply from Four Seasons Heating & Air Conditioning2026-06-16

Thank you for your kind words! We're thrilled to hear William Tellez provided such professional and attentive service during your installation. It's great to know he took extra care around your home and pets while keeping you informed throughout the process. We truly appreciate your recommendation and thank you for choosing Four Seasons!

N
Natalie Jacobson · 1 review · Experienced 2026-06-15 ·

Fabian Oliva was knowledgeable and a…

Fabian Oliva was knowledgeable and a straight forward communicator about the installation process so I din’t have a lot of questions when the work started or finished. Very professional yet personable. Highly recommend him. 5 stars.

Reply from Four Seasons Heating & Air Conditioning2026-06-16

Thank you for the 5-star review! We're happy to hear Fabian Oliva provided clear communication and a professional, personable experience throughout the installation process. We appreciate your recommendation and thank you for choosing Four Seasons!

S
S H-M · 1 review · Experienced 2026-06-10 ·

Install & Sales 5 stars/Customer service 0 stars

6/12/26…. We recently had a new Generac generator, furnace, and AC unit installed by Four Seasons. The installation of the Generac went smoothly with no issues at all. I also want to recognize Josh from the generator side of the business. He was knowledgeable, helpful, and great to work with during the sales process. He answered our questions, helped guide us through our options, and made us feel comfortable with such a significant investment. The day our furnace and AC were scheduled to be installed, we were hit with horrific storms that created unexpected challenges. Our installer, Jamie Diaz, was absolutely top-notch. We have ZERO complaints about him. He was friendly, professional, and kept us informed throughout the entire process. He even stayed late two days in a row to make sure the job was completed after the storms made it impossible to finish in one day. Jamie's work ethic and dedication were outstanding. Unfortunately, our experience with Four Seasons' customer service was the complete opposite. We are still waiting on a substantial refund for rebates that should have been credited to us but were overlooked. To make matters worse, the morning after our installation was left incomplete, the installers were sent to another job and weren't scheduled to return to finish ours until between 2:00 and 5:00 p.m. that afternoon. And then there's "Sarah," the AI customer service bot. The fact that it presents itself like you're having a conversation with a real person, only to make it incredibly difficult to actually reach a human being, is beyond frustrating. When you're spending this kind of money and trying to resolve real issues, the last thing you want is to repeatedly fight your way through an automated system pretending to be a person. After purchasing three major systems from Four Seasons and spending the amount of money we did, it would have been nice to feel like our business mattered and that completing our installation was a priority. Josh and Jamie both earned five stars for their professionalism, dedication, and customer care. Unfortunately, the customer service experience significantly diminished what should have been an excellent overall experience. Update 6/19/26 Called 3x (6/17, 6/18 & 6/19) to get the Inspection scheduled and still have no date set. As I said ….. Four Seasons customer service is not ideal. Update 6/29/26 Four Seasons was able to get our inspection scheduled, and the process is now complete. The customer service experience improved significantly after we posted our original review. Both inspectors complimented the quality of the installation and the product itself, which was reassuring to hear after the challenges we experienced during the process. I hope Four Seasons continues to focus on improving its customer service and communication. When making an investment of more than $20,000, customers should feel valued and supported throughout the entire experience, not just after concerns are raised. The installation team did excellent work, and we're happy with the final product. My hope is that future customers receive the same quality installation paired with a smoother customer service experience from start to finish.

Reply from Four Seasons Heating & Air Conditioning2026-06-16

Thank you for taking the time to update your review, Donna, and for recognizing Josh and Jamie — we're proud to have team members who go above and beyond, especially under challenging conditions like the storms during your installation. We'll be sure to pass your kind words along to both of them. We're glad to confirm that your inspection has been completed and passed, and that your rebate was fully processed. It was also wonderful to hear that both inspectors complimented the quality of your installation — that speaks to the craftsmanship we strive for on every job. Your feedback regarding communication has been shared with our leadership team as we continue improving the customer experience from start to finish. We truly appreciate your business and the trust you placed in us with such a significant investment in your home. Should you need anything at all down the road, please don't hesitate to reach out to us directly at 708-496-4400 ext. 5050. Welcome to the Four Seasons family — we look forward to keeping your home comfortable for years to come!

J
Jeannine Becker · 1 review · Experienced 2026-06-15 ·

Rafael and Jonathan did an amazing job

Rafael and Jonathan did an amazing job, we're very professional. I would recommend four seasons.

Reply from Four Seasons Heating & Air Conditioning2026-06-16

Thank you for your feedback! We're glad to hear Rafael and Jonathan provided professional service and made your experience a great one. We appreciate your recommendation and thank you for choosing Four Seasons!

R
Ray Sutherland · 1 review · Experienced 2026-06-12 ·

Everything went well

Everything went well. Good job Efficient

Reply from Four Seasons Heating & Air Conditioning2026-06-14

Thank you so much for your feedback! We are thrilled to hear that everything went well and that you were satisfied with our work. We will be sure to pass along your compliments to the technician. We look forward to serving you again in the future. If you need anything, don't hesitate to contact us at 708-496-4400.

R
Richard Michniak · 1 review · Experienced 2026-06-12 ·

The technicians were very professional…

The technicians were very professional and knowledgeable. They were also very neat and went over everything with us

Reply from Four Seasons Heating & Air Conditioning2026-06-14

Thank you so much for the wonderful feedback! We are delighted to hear that our technicians demonstrated the professionalism and expertise we strive for on every visit. It's great to know they kept things neat and took the time to walk you through everything. We will make sure to pass your kind words along to the team. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out to us at 708-496-4400.

E
Emma King · 2 reviews · Experienced 2026-06-12 ·

From the sales process to the…

From the sales process to the installation for seasons provided a very professional experience. The technician Max Tellez was excellent. He turned up on time. He explained each stage that he was working on gave advice with regards to maintenance and the operation of the system, and I could not be happier with the Service I was provided.

Reply from Four Seasons Heating & Air Conditioning2026-06-14

Thank you so much for the kind words! We're thrilled to hear that Max delivered such an outstanding experience from start to finish. We'll be sure to pass along your compliments to him. We look forward to serving you again — don't hesitate to reach out at 708-496-4400!

D
Debbie Larson · 1 review · Experienced 2026-06-10 ·

The installation was great

The installation was great. They stayed until the job was completed. Positive attitudes. Very nice guys.

Reply from Four Seasons Heating & Air Conditioning2026-06-11

Thank you for the 5-star review! We're glad you had a great experience and appreciate your kind words about our team's dedication and positive attitude. Thank you for choosing us!

A
Al · 1 review · Experienced 2026-06-09 ·

Emmanuel and his partner came out and…

Emmanuel and his partner came out and hooked up a new furnace and AC unit outside. The work they did is beautiful and cleaned up perfectly. They both were beyond nice and professional! Honestly couldn’t be happier!

Reply from Four Seasons Heating & Air Conditioning2026-06-10

Thank you for your wonderful review! We're delighted to hear that Emmanuel and his partner provided such professional service and that you're happy with your new furnace and AC installation. We'll be sure to share your kind words with them. Thank you for choosing Four Seasons!

A
Andy Dang · 1 review · Experienced 2026-06-05 ·

Central Air Installation

I recently had central air installed, and the entire experience was excellent. Francisco Salgado and Gabriel Garcia were respectful, kind, and professional throughout the installation. They clearly explained what holes they needed to make and took great care to minimize any damage to the house. Their communication and attention to detail gave me confidence in the work they were doing. They also showed a great deal of courtesy and respect for my home. Whenever they were stepping on carpets or personal flooring, they were mindful and careful, demonstrating that they truly cared about keeping my house clean and protected during the installation. What impressed me the most was their patience and dedication. They took care of everything and even discovered an additional safety issue with the smoke ventilation from my boiler. Instead of ignoring it, they made sure it was fixed before leaving. That showed they truly took the initiative to go above and beyond for their customers. They stayed late and made sure the job was done right rather than rushing to finish. It's hard to find that level of professionalism and commitment these days. I can't thank Francisco and Gabriel enough for their outstanding work and would highly recommend them to anyone looking for quality HVAC service.

Reply from Four Seasons Heating & Air Conditioning2026-06-10

Thank you for your detailed review! We're thrilled to hear that Francisco Salgado and Gabriel Garcia provided such an exceptional installation experience. Their professionalism, attention to detail, respect for your home, and commitment to safety truly reflect the level of service we strive to deliver. We'll be sure to share your kind words with both technicians and recognize them for going above and beyond. Thank you for choosing Four Seasons, and we appreciate your recommendation!

M
Mike · 1 review · Experienced 2026-06-08 ·

The technician was thorough with…

The technician was thorough with attention to detail, polite, dedicated to getting the job done correctly.

Reply from Four Seasons Heating & Air Conditioning2026-06-09

Thank you for your feedback! We're glad to hear the technician was thorough, professional, and dedicated to getting the job done right. We'll be sure to share your kind words with the team.

P
Paula · 1 review · Experienced 2026-06-08 ·

Great technician

Great technician! Very neat and helpful!

Reply from Four Seasons Heating & Air Conditioning2026-06-08

Thank you for the 5-star review! We're glad to hear our technician was neat, helpful, and provided great service. We appreciate your support!

A
Ada Kentris-Larkin · 1 review · Experienced 2026-06-08 ·

The technician Kevin Moore was very…

The technician Kevin Moore was very professional, polite, and knowledgeable. He installed my new air conditioner with expertise and precision. The service was excellent!

Reply from Four Seasons Heating & Air Conditioning2026-06-09

Thank you for your feedback! We're glad to hear Kevin Moore provided professional, courteous, and knowledgeable service. We'll be sure to share your kind words with him and the team. Thank you for choosing us!