No communication
No communication. several different drivers had our contact information but did not have our car we purchased. waited for 2 weeks for delivery
About FR8Star
Data updated- Website
- fr8star.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 5% (1/19)
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About this business
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load.Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service.FREE — Shippers can get estimates and book loads for free when they go with FR8Star.FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back.SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with.QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport.At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight.The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight.With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible.Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Written by the business, not verified by us.Is FR8Star legit?
FR8Star (fr8star.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 5% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
ABSOLUTLY THE WORST TRANSPORT COMPANY…
ABSOLUTLY THE WORST TRANSPORT COMPANY YOU COULD EVER ASK FOR! DRIVER SCREAMS AT YOU - FOR NO REASON, HAS MAJOR ANGER ISSUES. DO NOT USE THEM. MOVE ONTO ANOTHER COMPANY. I SERIOULY DO NOT KNOW HOW THEY EVER EVEN RECIEVED A 4 STAR REVIEW? DROPPED OUR VEHICLE OFF IN THE DRIVEWAY AND SCREMED FOR THE MONEY! USE A DIFFERNT BROKER PLEASE.....DO YOURSELF A FAVOR AND LISTEN TO THIS REVIEW - YOU'LL BE HAPPY I POSTED.
UNFAIR BEHAVIOR
Charge me freight for tractor that driver blew the left door off and wouldn't make it right. Charge me for a freight haul on a KHUN cutter and didn't deliver it but kept my money and I had to pay another company to haul it to me. That is not right to do anybody that. HOPE YOU FIND SOMEONE ELSE TO HANDLE YOUR LOADS FOR YOU.
I did not get delivery when I expected
I did not get delivery when I expected. This set back my hay harvesting by three days. The driver was inexperienced and did not have the proper trailer. This made both loading and unloading very difficult.
I was charged 800 USD more than the…
I was charged 800 USD more than the quote due to the measurement’s being wrong. But otherwise great to work with.
In less than a day had 6 different…
In less than a day had 6 different quotes. Picked one, they did a great job, there was an issue with the tractor when it showed up. However, both fr8star and the company that I picked have gone over and beyond to make sure it is resolved.
Recruiting very good drivers …
Recruiting very good drivers owner-operators
Over $2500 in damage was done to the…
Over $2500 in damage was done to the tractor.
Very simple process
Very simple process, quick results, and satisfactory outcome
I got both loads contracted for $2400…
I got both loads contracted for $2400 but it cost $500 to $1250 more in the end. I should have gone with the most expensive bid as they were more prepared for contingencies.
Had some confusion as to who was…
Had some confusion as to who was getting the load.We got it straighten out but didnt get loaded until tuesday afternoon. Got delivered on thursday afternoon. I was satisfied all is well. Thanks for your help.
NOT AS LISTED......BAIT AND SWITCH ON PRICE
The shipping Co that was listed thru FR8STAR tried to Bait and switch and add an additional $100 fee to the agreed upon listing.......VERY POOR service......I would not use the actual shipper Bluecomet and feel FR8STAR show NOT promote this CO any further......My shipment took extra days to get moved and many needless phone calls to finally get it done......Be careful....These guys are NOT what they say.....
Reply from FR8Star2023-08-29
Thank you for your review and feedback. I am looking into this situation since we do not allow our network of vetted transport companies to ask for any more money. This is assuming all of the dimensions are accurate when the load was added to FR8Star.
It was a great experience!
It was a great experience Equipment showed up on time, two days after being booked and at a great rate!
FR8Star was excellent
FR8Star was excellent, instant communication with interactive customer support. The hauler was excellent as well polite good communication with quick pickup and delivery.
I love this site so easy to get my…
I love this site so easy to get my shipments shipped!
Best experience
Super smooth process, very fast response and great prices with many options to choose from. I totally recommend it
I received several quotes within 1 hour.
Responsive
Responsiveness to a change in shipping detail.
Product was picked up and delivered…
Product was picked up and delivered earlier than expected. Great experience. Thank you.
Easy to use
Booed through them twice both times were great would highly recommend.
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