About Fraser Engines
Data updated- Website
- fraserengineco.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/2)
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About this business
Engine & transmission rebuilders who service locals at our state-of-the-art auto repair shop & ship engines, transmissions & other parts nationwide since 1961.
Is Fraser Engines legit?
Fraser Engines (fraserengineco.com) has a 4.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff members who patiently guide buyers through selecting the correct engine or transmission. Consumers also appreciate the excellent product quality, noting that the replacement units work wonderfully and save them substantial money compared to dealership prices. However, some people mentioned experiencing frustrating issues regarding unexpected delivery delays or receiving incorrect part specifications upon arrival. A few reviewers were also dissatisfied with unprofessional communication and unhelpful responses from support representatives when trying to resolve problems. Others noted difficulties obtaining timely assistance or getting clear answers about warranty registration details.
Auto-generated from all reviews of this business. For reference only.What people say
Ordered a Wrangler 4.0 engine from…
Ordered a Wrangler 4.0 engine from Fraser. The engine is great, runs smooth. They were running a promo where they included and pre-installed the oil pan. Sounds great. But after installing the new engine, the oil pan drips oil at the gasket. Checked torque, and the tech at Fraser that installed the pan way over-torqued it and damaged the gasket. So, I have to drop the pan, which involves dropping the exhaust too in a Wrangler, in order to replace the gasket to fix it!
Just starting out ..all has been helpful
Even though they didn’t have what I…
Even though they didn’t have what I needed they were kind and not rude.
If I ever need another engine, Fraser is my go to!
The ordering process was easy, the price was more than fair, and the people I talked to were kind and amazing! My motor shipped much more quickly than what was expected and I can’t say enough good things about the folks at Fraser Emgines!
Their knowledge and service is…
Their knowledge and service is impeccable. Viktor is truly an asset to his company and his customer.
Called into customer service and Lori…
Called into customer service and Lori took my call. She was the best at walking me through the process of ordering a new engine. She was also great at explaining every single step as we went along. Great customer service all around. Would definitely recommend to anyone. Thanks again for a quick and painless transaction
knowlegible staff
Amazing easy to use website with…
Amazing easy to use website with everything I needed for my engine
Professional
Professional, polite and knowledgeable
Honestly the customer service
Honestly the customer service. Victor was knowledgeable professional and quick to reply!
They were extremely helpful and…
They were extremely helpful and knowledgeable about what the process was for replacing my wife’s engine. Ordering was easy and efficient. It really took the whole mental load on me clean off. Would recommend them for anyone needing a new engine or transmission.
Very helpful and very nice people and…
Very helpful and very nice people and great engines I’m not sure about there Tranys
The customer service
They originally upset me with hanging…
They originally upset me with hanging up 3 times but the lady that reached out to me more than made up for it. The engine has not arrived yet so I can't review that but the customer service definitely redeemed themselves.
Great Company
Fraser engines was easy to work with and very concerned about every detail. Their support staff is awesome.
They were excellent and extremely helpful
They were excellent and extremely helpful with getting the quotes I needed on the specific engine I'm looking for.
They may answer, but they won't take your call seriously.
I called to inquire about an engine i saw listed on their website, send my questions through an automated messaging system. I got a response stating to call them to provide more details, so I do. Salesman answers, allows me to speak 4 words before I get an unprotected hold, followed by him hanging up the phone. I decided to text the automated number to state just that, which they ACTUALLY replied, "lol". Pretty wild for a first experience. Completely unprofessional service. Besides all these clearly bogus reviews posted to offset their review rating, if you look deep enough, you'll see this is a common occurrence and its bewildering to see the detailed responses from the company trying to justify their employees blatant disrespect towards customers. Its a complete waste of resources putting out fires for something as trivial a potential client calling in (as per instruction from your automated messaging system) to inquire about a product you are selling. I get it, I called 30 minutes before closing so the sales rep probably didn't "feel like it". I would've appreciated it so much more if he just leveled with me and said, its been a long day, we're close to closing. You mind calling back tomorrow when we will have more time to better assist you? But here i am, being treated like a joke.
Great group of people to work with!
Easy to get answers
Easy to get answers. Fast follow up with a answer. Nice friendly people
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