Ease of debt relief
The ease of getting started and the ease of using their website
Hi Howard, We appreciate you sharing your experience with us. We are glad our website was easy to use.
Freedom Debt Relief (freedomdebtrelief.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
The ease of getting started and the ease of using their website
Hi Howard, We appreciate you sharing your experience with us. We are glad our website was easy to use.
I just started the program, my intake representative was amazing, I gave 3 stars because I just started and haven’t yet had a settlement. I did try to make a 1 time deposit online and found that not to be the easiest, perhaps I tried to do it the wrong way, but I did find the FAQ’s to answer most of my questions. Still unsure if I need to call the creditors to cancel my cards (not sure if that would save on fees) that would be a good question in the FAQ’s. Once my program is a few months older and the settlements start, I’d be happy to retake this survey
Hi Jennifer, Thank you for reaching out and sharing your feedback! We know waiting for negotiations to begin can take time while initial funds build up, but we're with you through every step of this process. Our Customer Service team is always available to answer any questions or walk you through making a one-time deposit on your client dashboard. Feel free to reach out to us anytime at 1-800-655-6303.
Hi Michael, Thank you for your feedback regarding our communication process. You can check the status of your program at any time through your client dashboard, or by reaching out to our customer service team.
Hi April, We're so sorry to hear about your experience. We’d love the opportunity to make things right, an account specialist will be reaching out to you to discuss further.
They have refused to settle any debts, until after they were taken to court. In which case, I simply have more fees and fines tacked on. Because of their lack of willingness to help, my wages have been garnished and because my wages have been garnished I have lost my car. I have 3 days before I am evicted. Thanks to freedom debt relief.
Hi BJ, We are sorry to hear your going through legal action with one of your creditors and we would be happy to look into this account in more detail. An account specialist will reach out to you to gather more information.
Hi Adekunle, We're so happy to hear that you found the application process to be simple and smooth. Thank you for sharing your positive feedback!
Hi Carlene, Thank you so much! Making sure you feel supported and well-informed is always our top priority. Please let us know if you have any questions along the way.
I haven't experienced anything yet, maybe later I can answer
Hi Doris, We really appreciate your feedback! We look forward to hearing how you're enjoying the program soon. We’re here to support you every step of the way.
A feeling of relief after the 1st settlement . seeing end in the tunnel. hoping it will be soon! thanks
Hi De Leon, We're so glad to hear you're feeling relieved after the first settlement and seeing progress! We're hopeful for a swift resolution too. Thank you for sharing your positive feedback.
Michael Eastwood was very knowledgeable & patient
Hi Mary, We're so glad to hear that our team member was knowledgeable and patient during your experience. We truly appreciate your positive feedback!
Very polite and answered any concerns.knowledgable just a very enjoyable experience 😀
Hi Cherylann, We're so glad to hear that you found our team polite and knowledgeable, and that we were able to address all your concerns. It's wonderful to know you had an enjoyable experience!
It gives me piece-of-mind to see the progress that I'm making
Hi Sandra, We're so glad to hear that seeing your progress provides you with peace of mind. Thank you for sharing your positive experience with us!
I felt like I was drowning but after the consult, I knew I was going to be ok. It it's going to take time but the end result will be debt free! I now face a decent payment amount, a plan that works, and able to track my progress withe the app.
Hi Crystal, We are so happy to hear that you feel a sense of relief and clarity after your consultation! It's wonderful that you now have a clear plan and the tools to track your progress toward becoming debt-free. We are here to support you every step of the way!
Immediate guidance was provided on how to handle legal letters demanding the funds be paid in full plus interest.
Hi Larry, If you receive any documents from your creditors, please send them to us so we can update your account and provide you with proper guidance. If you have any questions about the process, please contact our Customer Service team at 1-800-655-6303.
Hello Johnathon, A huge thank you for the 5-star review! Your positive review means so much! We’re so excited to see you continue toward financial peace. Keep that vision of a debt-free life clear—you’ve earned it!
Freedom Debt Relief gave me hope during one of the most difficult times in my life. They were kind, understanding, and helped me create a manageable plan to get back on track financially. I'm truly grateful for their support.
Hello Shelley, We're so glad we could provide hope and support during a difficult time. It's wonderful to hear that our team helped you create a manageable plan to get back on track financially.
I want to say that starting this program was scary at first, but ANTHONY OMISORE explained very well and I felt more comfortable. I can’t wait to finish the program. Thank you
Hello Raul, We're so happy to hear that Anthony Omisore was able to make you feel more comfortable as you started the program. We appreciate your kind words and are excited for you to finish!
I was a bit uncomfortable admitting to myself let alone someone else. I searched and searched for one that I felt I could trust, I found the one-Freedomdebtrelief! and it was the right decision! Thank you
Hello Marie, Thank you so much for taking the time to share your experience with us! We completely understand how difficult and intimidating it can be to take that first step, and we are so glad you chose Freedom Debt Relief. Knowing that you feel you made the right decision means everything to our team. We're honored to support you on your journey toward financial freedom, and we're here for you every step of the way!
Agreements were made quickly with good savings. Everyone was knowledgeable and very courteous. Better than my experience with Beyond Finance, who I would NOT recommend. Freedom Debt was great.
Hello Brittany, We're so happy to hear that you had a great experience and that our team was knowledgeable and courteous. It's wonderful to know we could help you achieve good savings quickly. Thank you for your positive feedback!
Hello Tommy, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team very friendly and helpful. Providing great, friendly service is what we strive for every day. Please don't hesitate to reach out if you ever need anything else!
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