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Money & Insurance

Freedom Debt Relief

202 reviews

4.3202 reviews
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About Freedom Debt Relief

Data updated
Website
freedomdebtrelief.com
Category
Money & Insurance
Location
United States · San Mateo
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
96% (24/25)
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Is Freedom Debt Relief legit?

Freedom Debt Relief (freedomdebtrelief.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.

What people say

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Tonia Rodriguez · 2 reviews · Experienced 2026-07-27 ·

Makes the process easy and takes the…

Makes the process easy and takes the worry away.

Reply from Freedom Debt Relief2026-07-28

Hi Tonia, We are so glad to hear that we could make the process easy and alleviate your worries. Thank you for your wonderful feedback!

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Johnnie · 2 reviews · Verified · Experienced 2026-07-09 ·

Instructions are very simple and easy…

Instructions are very simple and easy to follow great experience thank you for your support.

Reply from Freedom Debt Relief2026-07-28

Hi Johnnie, We're so glad to hear that you found our instructions simple and easy to follow. We appreciate your kind words and are happy we could provide a great experience!

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Maria Davis · 2 reviews · Experienced 2026-07-27 ·

The Excellent Customer Service that I…

The Excellent Customer Service that I received and the patience and concern that showed me . And I would Highly Recommend this Company.

Reply from Freedom Debt Relief2026-07-28

Hi Maria, We are so glad to hear that you received excellent customer service and felt our team's patience and concern. We truly appreciate your high recommendation!

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Jorge · 1 review · Experienced 2026-07-27 ·

Satisfactory achievements

I feel satisfied with the achievements obtained thanks to the hard work done by FDR.

Reply from Freedom Debt Relief2026-07-28

Hi Jorge, We are so glad to hear that you are satisfied with the achievements resulting from our hard work. We truly appreciate your positive feedback!

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Belen G. Durazo · 1 review · Experienced 2026-07-27 ·

Settled my high interest rate personal…

Settled my high interest rate personal loan.

Reply from Freedom Debt Relief2026-07-28

Hi Belen, We are so pleased we could assist you in settling your high interest rate personal loan. We appreciate your positive feedback!

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Sam · 4 reviews · Verified · Experienced 2025-12-31 ·

FDR does not tell you the truth so be sure to read every single line in the contract they pressure you to sign asap......

I choose to not answer anything more than I have already written. But I may hire an attorney and have their office contact you very soon.

Reply from Freedom Debt Relief2026-07-29

Hello Sam, We understand your concerns and appreciate you bringing this to our attention. We take all feedback seriously and are prepared to address any issues. An account specialist will be in touch shortly so we can better understand how we can assist you.

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Brandy Thoroughman · 1 review · Verified · Experienced 2026-07-14 ·

I need help covering a bill due to a…

I need help covering a bill due to a car accident I was in. And they helped me by helping with all my debt

Reply from Freedom Debt Relief2026-07-28

Hello Brandy, We're so glad we could assist you during a challenging time with your car accident and help manage your debt. Your positive feedback means a lot to us.

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Sharon · 7 reviews · Experienced 2025-10-05 ·

The staff went above and beyond to assist

The staff went above and beyond to assist with all of my issues. Exceptional service. Fast and reliable service that made me feel valued as a customer. Very courteous and repectful! Everyone was so helpful and empathetic to my situation.

Reply from Freedom Debt Relief2026-07-28

Hello Sharon, We're so happy to hear that our staff went above and beyond to assist you. It's wonderful that you felt valued and received exceptional, fast, and reliable service. We're glad everyone was helpful and empathetic to your situation.

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Michael Chandra · 1 review · Verified · Experienced 2026-07-14 ·

Over All Was Great

Reply from Freedom Debt Relief2026-07-28

Hello Michael, We're so glad to hear you had a great experience with us. We appreciate your kind words!

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Shawn Webster · 2 reviews · Verified · Experienced 2026-07-14 ·

When i first started this

When i first started this, i got responses from the person who worked with me. Now i cant get a hokd of anyone and the debt collectors are closing in😬

Reply from Freedom Debt Relief2026-07-28

Hello Shawn, We want to assure you that we're committed to your success. Please give our Customer Service department a call at 800-655-6303 so we can assist you.

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Ulises Arencibia · 5 reviews · Verified · Experienced 2026-07-14 ·

Your agent Aaron Duarte

Reply from Freedom Debt Relief2026-07-29

Hi Ulises, So glad to hear Aaron has taken great care of you. Thanks for taking a moment to sharing your positive feedback!

Outstanding Service and Dedication

Justin was exceptional throughout the entire loan process. He was always available to answer my questions, even on weekends, and consistently responded to my messages quickly. He went above and beyond to help me explore every available option and worked tirelessly to find the best solution for my loan. His dedication, professionalism, and willingness to put in the extra effort made the entire process much less stressful. Thanks to his hard work and commitment, I was able to get approved. I truly appreciate everything Justin did for me and would highly recommend him to anyone looking for a knowledgeable and dedicated loan officer.

Reply from Freedom Debt Relief2026-07-28

Hi Angelique, We are so pleased to hear about your positive experience and appreciate you sharing such kind words. It's wonderful to know that our team's dedication and responsiveness made a significant difference in your process. We are committed to providing exceptional support and finding the best solutions for everyone we assist. Thank you for your high recommendation, it means a great deal to us.

By far the dumbest thing I ever did

By far the dumbest thing I ever did. Ive spent 5 yrs and still have gotten no where. I got sued and the attorney that was representing me through them was incredibly rude and I ended up paying way more monthly than I could afford. My credit is no better, I should've just filed bankruptcy. Do not use this company, they take most of your payment and use it to pay them selves first.

Reply from Freedom Debt Relief2026-07-28

Hi Kimberly, We are sorry to hear you feel that way and we would be happy to address your concerns. An account specialist will reach out to you to gather more information.

One happy customer

I have used your company once before the relief I felt was amazing. Here again helping me solve my debts. You actually gave me freedom. Idefinitely recommend FDR program to whom needs help. They keep you updated. Just amazing thank you again.

Reply from Freedom Debt Relief2026-07-28

Hello Annette, It's wonderful to hear that we've been able to provide you with such significant relief and a sense of freedom from your debts. We're thrilled that our program has been so helpful, and we appreciate you recommending us to others!

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Aurea · 1 review · Experienced 2026-07-26 ·

My debt

They explain to me how the process works. They helped me out. They lowered what i originally owed. I’m thankful to them. They do help people that need it thank you

Reply from Freedom Debt Relief2026-07-27

Hi Aurea, We're so glad we could help you understand the process and reduce what you owed. It's wonderful to know that our assistance made a positive difference for you.

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Ruth Johns · 1 review · Verified · Experienced 2026-07-11 ·

Lot of steps to walk through

Lot of steps to walk through Just this solves my problems

Reply from Freedom Debt Relief2026-07-27

Hi Ruth We're so happy to hear that our solution has been helpful for you, despite the initial steps. We appreciate your positive feedback!

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D'Nece · 2 reviews · Verified · Experienced 2026-07-12 ·

relief

explained what happens and how the system works

Reply from Freedom Debt Relief2026-07-27

Hi D'Nece, We're truly happy to hear that our explanation of how the system works was helpful and clear for you. We appreciate your positive feedback.

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Amy · 2 reviews · Verified · Experienced 2026-07-11 ·

Knowledgeable

Very knowledge and helpful

Reply from Freedom Debt Relief2026-07-27

Hi Amy, We are so glad to hear that you found our team to be knowledgeable and helpful. We always strive to provide excellent support and information.

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Trisha Merritt · 51 reviews · Experienced 2026-07-20 ·

Freedom Debt Relief helped me pay off…

Freedom Debt Relief helped me pay off one of my credit cards but I had to pull out early because I moved to another state and was out of work for almost a year so I couldn’t keep up the payments, but they are a great company the only thing I would say is if you do ask them to cash out your dedicated account be wary of CFT the company they use to send out your check. I’m having a problem with my bank where CFT will not release the funds and I am having to wait until the 28th and I deposited the check on the 20th so it’s going to be over a week now and I still haven’t gotten my full amount of my check it’s a little frustrating .

Reply from Freedom Debt Relief2026-07-27

Hi Trisha, We are so sorry to hear you had to leave the program due to personal hardship, but we are glad we were able to successfully settle one account for you. We know check refunds can take time, if you have any questions about the status of yours, please don't hesitate to reach out to CFT.

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james krajeski · 2 reviews · Verified · Experienced 2026-07-17 ·

Free from debt

The company really helped me get out of my big debt easier to communicate with and if you’re out there, trying to settle one of your debts every once in a while if you get a little extra money, send them the extra money so the payments go by a lot faster, I didn’t think I was gonna be done until next June and surprisingly I was done on July 17 which is amazing and I really appreciate everything that FDR is done with me and I hope to everybody out there that you followed her program and it works well

Reply from Freedom Debt Relief2026-07-27

Hello James, We are so happy to hear that our program helped you achieve your debt-free goal much sooner than expected! It's wonderful to know that our communication and your proactive efforts made such a positive difference.