Friendly Diamonds (friendlydiamonds.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hands down the most beautiful ring I have ever seen! Only downside is it was a bit of waiting but it was well worth it. Mine probably took a bit longer because I chose an elongated cushion diamond in a circle setting but they did an absolutely beautiful job. They also gave me expedited shipping once I reached out and asked about the delay, their customer service is also above and beyond. 10/10 product quality and customer service!
Reply from Friendly Diamonds2026-05-04
We know the wait can feel long when you’re excited about a piece like an elongated cushion cut diamond ring, so we’re really glad it ended up being worth it. Glad we could step in and get things moving with expedited shipping, and even happier that you love the final result.
Best regards,
Team Friendly Diamonds
M
Mike · 3 reviews · Verified · Experienced 2026-04-20 ·
★★★★★
The ease of ordering and the timeline…
The ease of ordering and the timeline for delivery was great. The ring was just what we wanted,
Reply from Friendly Diamonds2026-05-04
We are glad the ordering process felt easy and that the timeline worked out the way it should. Smooth jewelry delivery and getting exactly what you had in mind, that’s the combination we aim for.
Best regards,
Team Friendly Diamonds
The Serenity Diamond Cross is beautiful and stunning. My wife loves it! Shipping was extremely fast. The jewelry packaging is extremely nice and makes for an elegant presentation when opened . I highly recommend Friendly Diamonds!
Reply from Friendly Diamonds2026-04-20
It sounds like the whole experience, from the moment it arrived to the way it was presented, really came together, and we’re especially glad your wife loves the Serenity Diamond Cross. That’s what matters most. We truly appreciate your recommendation and are glad to be considered among the best places to buy lab-grown diamond rings.
Best regards,
Team Friendly Diamonds
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SE · 1 review · Experienced 2026-04-03 ·
★★★★★
Great Customer service
They are very helpful in getting the ring to me before our trip. The ring is lovely, and the customer service was great. I would buy from them again.
Reply from Friendly Diamonds2026-04-20
We’re really glad we could help make sure everything arrived in time for your trip and that the process felt smooth along the way. Most importantly, it’s great to hear you love the ring. That’s exactly what we aim for as one of the top jewelers in the USA.
Best regards,
Team Friendly Diamonds
Knowing your wife loves the ring is everything. That’s exactly what matters most when you shop for a diamond ring for your wife, it has to feel just right for her.
Best regards,
Team Friendly Diamonds
We’re really glad you’re happy with your jewelry. That’s exactly what we aim for as one of the best places to buy lab-grown diamond jewelry.
Best regards,
Team Friendly Diamonds
We put a lot of care into both the craftsmanship and how we guide our customers, so it’s great to hear that came through. Our Expert Diamond Consultation online is designed exactly for that.
Best regards,
Team Friendly Diamonds
Great customer service and an all-around excellent experience from start to finish. The ordering process was smooth, communication was clear, and everything arrived exactly as expected. It’s refreshing to work with a company that delivers on what they promise. Highly recommended.
Reply from Friendly Diamonds2026-04-16
We focus a lot on keeping things clear, reliable, and consistent, so it’s great to hear that came through in your experience. Being recognized as trusted & certified jewelers USA truly means a lot to us.
Best regards,
Team Friendly Diamonds
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Payal N · 1 review · Experienced 2026-03-22 ·
★★★★★
Jewelry Exceeded My Expectations!
My husband gifted me an emerald diamond eternity band for our 10 year anniversary. It’s a beautiful ring that I already love wearing daily. I’ve received many compliments on it within just days of wearing it. The diamonds sparkle so well. Friendly Diamonds made a beautiful ring and it was shipped exactly on the estimated shipping date with no delays. I will definitely be ordering more jewelry from Friendly Diamonds! Trust worthy site with fair prices.
Reply from Friendly Diamonds2026-04-16
This was such a special moment to read. Thank you for sharing it with us. A 10-year milestone deserves something meaningful, and we’re so glad the ring feels just right for you already. Hearing that you’re getting compliments and loving it daily is exactly what a custom eternity band for your wife should feel like. It’s moments like these that make anniversary pieces so special, especially when they become one of the best anniversary bands for 10 years of marriage.
Best regards,
Team Friendly Diamonds
m
marc perkins · 1 review · Experienced 2026-03-31 ·
★★★★★
Great customer service.
Great customer service.
Always quick response.
Answered many of my questions and concerns.
Reply from Friendly Diamonds2026-04-16
We know there are always questions along the way, so we’re glad our team could be responsive and helpful throughout. That’s exactly the experience we want to deliver as one of the best places to buy lab-grown diamond jewelry with trusted jewelry services.
Best regards,
Team Friendly Diamonds
Fantastic quality with a quick turnaround time and outstanding customer service. I called, they answered, and quickly made the update to my order the first time. I will be a repeat customer.
Reply from Friendly Diamonds2026-04-06
We know how important timing is, so we’re really glad everything moved quickly, and the update was handled right away. It means a lot to know the quality and jewelry delivery on time, both lived up to expectations. Looking forward to helping you again!
Best regards,
Team Friendly Diamonds
Friendly Diamonds is high quality! They offered a great selection of items with the requested features at a great price. They answered all questions and shipped items in a timely manner. They made the online diamond shopping experience great!
Reply from Friendly Diamonds2026-04-06
We really appreciate you taking the time to share this. It’s great to hear you found exactly what you were looking for and that everything felt smooth from selection to delivery. That’s exactly the experience we aim to create for anyone looking to buy high-quality lab-grown diamonds with confidence.
Best regards,
Team Friendly Diamonds
l
louis brown · 1 review · Verified · Experienced 2026-03-21 ·
★★★★★
great customer service and love my…
great customer service and love my necklace and diamond pendant
Reply from Friendly Diamonds2026-04-06
We’re really glad you’re enjoying your necklace and pendant, and that the experience felt just as good as the piece itself. It means a lot to be considered the best place to buy lab-grown diamond jewelry; we truly appreciate your support.
Best regards,
Team Friendly Diamonds
I have recently purchased 2 rings from Friendly Diamonds. One preset toi moi and one bezel set oval that I selected the stone. The diamonds available to select from were endless and the prices were outstanding. Both purchases were received on the date promised and both are absolutely well made and really beautiful! Customer service was very helpful with addressing all my questions with a quick response and offered any guidance I might want. Highly recommend!!
Reply from Friendly Diamonds2026-03-23
It sounds like you had a great experience exploring different styles, from a custom two stone engagement ring to a custom bezel engagement ring, and we’re so glad both turned out just right. We’re really glad both pieces turned out beautifully and that the whole process felt smooth and easy.
Best regards,
Team Friendly Diamonds
A
Allen · 1 review · Verified · Experienced 2026-03-09 ·
★★★★★
Thanks you 👍
Reply from Friendly Diamonds2026-03-23
We’re glad you had a great experience with us; that’s what we strive for as one of the leading online jewelry retailers in the USA.
Best regards,
Team Friendly Diamonds
Suzanne has been absolutely wonderful! She is so helpful with all my questions, very quick to respond, and always provides additional details for important things I didn't even think to ask. So grateful for all her help, it made such a difference!
Reply from Friendly Diamonds2026-03-20
When someone feels fully supported and not left guessing, we know we’re doing things right. Really glad the experience made a difference for you. Thanks for trusting Friendly Diamonds as the best place to buy lab-grown diamond jewelry.
Best regards,
Team Friendly Diamonds
A
Anthony Williamson · 1 review · Experienced 2026-02-14 ·
★★★★★
I recently upgraded my wife’s diamond…
I recently upgraded my wife’s diamond for our 5-year anniversary and went with a 5.05 ct radiant cut VS1 from Friendly Diamonds. It was a huge upgrade and definitely earned me some major points with my wife.
Sunny was incredible to work with. He spent about 45 minutes on the phone walking me through several stones, explaining the subtle differences and helping me feel confident about the decision.
The entire experience was better than anything I’ve experienced buying jewelry before. Honest guidance, no pressure, and extremely knowledgeable.
If you’re considering buying a diamond online, I highly recommend Friendly Diamonds.
Thank you Friendly Diamonds!
Sincerely, Anthony Williamson II
Reply from Friendly Diamonds2026-03-20
A ring upgrade like this is always special, and going with a 5-carat radiant cut diamond makes it even more memorable. We’re glad the experience felt supportive and easy from start to finish. Thank you for trusting Friendly Diamonds with your diamond ring upgrade. We might be a little late to the party, but Happy anniversary!
Best regards,
Team Friendly Diamonds
I absolutely love my engagement ring and the customer service is amazing!
Reply from Friendly Diamonds2026-03-20
We’re really glad you loved your engagement ring and that the experience felt just as good along the way. Moments like this are exactly why many people see us as the best place to buy lab-grown diamond engagement rings. We truly appreciate you choosing us.
Best regards,
Team Friendly Diamonds
The “free” pendant offer with my purchase was not actually free.
Reply from Friendly Diamonds2026-03-16
Thanks for reaching out!
We love the enthusiasm to write about us, but here’s a quick recap in case some details from checkout slipped through the cracks — no worries, we’ve got you covered. 😊
You applied the Valentine’s promo code at checkout, which gave you a $256 discount on the $1,280 Moonlit Dangle Lab Diamond Necklace, bringing your total down to $1,024.
The complimentary pendant promotion requires a separate promo code, and as outlined in our promotion terms, offers can’t be stacked on the same order.
So while the free pendant wasn’t applied to this purchase, the Valentine’s savings definitely were.
And just to add a little perspective — a 2ct Moonlit Dangle Lab Diamond Necklace for $1,024 is already an exceptional deal for a piece of that size and quality. It’s honestly hard to find something comparable at that value, which is exactly why the Valentine’s promotion offered such strong savings on its own.
We always aim to be transparent about our promotions and provide the best value possible, and we truly appreciate your support.
If there’s anything else we can help with, feel free to let us know!
Best regards,
Team Friendly Diamonds
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Sara S. Wong-Soi · 4 reviews · Verified · Experienced 2026-03-09 ·
★★★★★
Worked with me in every way
Worked with me in every way, explained everything in an easy to understand way, Thanks for all you dif
Reply from Friendly Diamonds2026-03-13
We know buying diamond jewelry can come with a lot of questions, so we’re always happy to walk through everything step by step. We’re grateful you chose Friendly Diamonds and for the trust you placed in us as the best lab-grown diamond jewelry brand in the USA.
Best regards,
Team Friendly Diamonds
