Order received promptly and packaged…
Order received promptly and packaged well. No issues.
About Frootbat
Data updated- Website
- frootbat.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 84% (16/19)
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About this business
Frootbat is a specialty online marketplace for bourbon, scotch, world whiskey, wine & other liquors. Our mission is to make hard-to-find spirits easy-to-buy, sourcing and supplying any bottle, anywhere. With over 25,000 products in stock, we have quickly become one of the world's most comprehensive online liquor retailers. Our number one focus is making liquor easily accessible to our customers, providing a best-in-class customer experience. We believe that the best form of advertising is word of mouth, and as such we're constantly trying to improve all aspects of our offering, whether that be expanding our product range, moving into new and exciting markets or listening to feedback and improving our customer experience. Welcome to Frootbat!
Written by the business, not verified by us.Is Frootbat legit?
Frootbat (frootbat.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the online ordering process is smooth, straightforward, and very easy to navigate. Consumers also deeply appreciate the exceptionally secure packaging, fair pricing, and remarkably fast delivery times for rare items. Buyers often note that customer support teams are exceptionally helpful, communicative, and very quick to resolve any arising questions. However, some reviewers were not happy with occasional shipping delays or extended waiting periods before orders were dispatched. A few people additionally mentioned receiving incomplete shipments or encountering minor issues with missing product components upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Jack Daniels Very simple ordering and received it in…
Very simple ordering and received it in a reasonable amount of time
Great company to work with.
Don’t trust this company I order three…
Don’t trust this company I order three bottles Raki $33.99 each and they send me wrong one on purpose which cost on the $17 to try to give me $15 discount and they’re trying to say to return the three wrong items back to them stupid they messed up. They should send me correct order three bottles they’re very tricky with customers even the picture of the item I ordered it’s only middle part of the bottle and purpose of fully people, they probably fool the most, but they can’t fool me but I ordered it $33.99 each. The one they sent me it’s only $17 they kind of look the same but they’re not the one I ordered is 50% alcohol. The one they sent me is 48% alcohol it’s totally different That’s why I wanted to pay more to get what I want. They are not the same as the one I got do not order from this company do not trust this company they fooling people so they get it something they don’t get it, but I know what Raki is. they sent me so many emails they going around around. They’re not fixing the problem. They are bullshitting. Don’t trust them never had this experience before.
Your service and delivery is always on…
Your service and delivery is always on time and with no problems. The products we're totally enjoying and we are sharing your website with our family and friends. Thank you 😊
Box was tore up on last shipment
Box was tore up on last shipment. You need heavyer boxes and move tape on the seams of the boxes.
No issues
No issues . Went as it was supposed to and I received my order timely.
it took 10 days until my order was…
it took 10 days until my order was delivered, I received no notice, not until I reach out about my order. But you made sure that my order payment went through with in one to two days!
It was shipped promptly and for a fair…
It was shipped promptly and for a fair price. I will use your service again
Great prices
Great prices, fast shipping!!
Bad bottle received, no help from Frootbat
I received a bad bottle and reported to Frootbat. Never heard anything back from them.
Reply from Frootbat2026-08-18
Hi Tvrtko, We're sorry to hear you feel you were left without a response, and we completely understand how frustrating that would be, especially after receiving a bottle that wasn't up to standard. We can see that a response was sent regarding your concern, but we're sorry if it didn't reach you or wasn't received on your end. We'd be happy to follow up and make sure your concern is properly addressed. A member of our Customer Support Team will reach out to you directly to assist further. We appreciate your patience and sincerely apologise for the frustration caused. Kind regards, Frootbat Team
Quick reliable service
Reply from Frootbat2026-08-18
Hi Clifton, Thanks for the great feedback! We're glad to hear you found our service quick and reliable. We truly appreciate your support and look forward to serving you again soon. Best regards, Frootbat Team
Buying Bourbon selection
I look at my selection. and then I look at the best Bourbon to buy and it comes right to my door
Reply from Frootbat2026-08-18
Hello Philip, We're glad we can make finding your next great bourbon and having it delivered right to your door so easy. Thanks for your support, and cheers to your next bottle! Warm regards, Frootbat Team
Timely delivery
Timely delivery, good prices. Was kept informed on transaction process.
Reply from Frootbat2026-08-18
Hi Paul, We're glad to hear your order arrived on time, you were happy with the pricing, and our updates kept you informed along the way. We really appreciate your support and look forward to serving you again soon. Kind regards, Frootbat Team
Reasonable and fast shipping to Hawaii
Reply from Frootbat2026-08-16
Hi Stew, We're glad to hear your order made it to Hawaii quickly and at a reasonable shipping cost. We truly appreciate your support and look forward to serving you again soon. Warm regards, Frootbat Team
Prompt delivery
Easy terms!
Reply from Frootbat2026-08-16
Hi there! Thanks for the feedback! We're glad to hear you found everything easy and straightforward. We really appreciate your support and look forward to serving you again soon. Cheers, Frootbat Team
I ordered several bottles of bourbon…
I ordered several bottles of bourbon recently. Great price. Fast shipping. Smooth transaction every time. Love this website!!!
Reply from Frootbat2026-08-16
Hello Papa Dean, We're thrilled to hear you've had consistently smooth experiences with us, from great pricing to fast shipping. We truly appreciate your continued support and are stoked to have you as part of the Frootbat community. Kind regards, Frootbat Team
Crazy good packaging! Consistency lacking
Fast, super protective shipping, fair price, great communication from ordering to arrival. As great as my first order was the second has been anything but. I placed a follow up order on 8/23/26 as of 8/31/26 it shows my order as packing and has since 8/23/26. I contacted customer service and have been handed off twice with assurances that it will be taken care of. It appears this service is hit and miss and the buyer needs to prepare to be anywhere on the one to 5 star spectrum.
Reply from Frootbat2026-08-15
Hello James, We're so glad to hear you were happy with the fast delivery, secure packaging, and communication throughout the process. We really appreciate your support and look forward to serving you again soon. Cheers! Warm regards, Frootbat Team
Great prices
Great prices! Fast delivery and great packing!
Reply from Frootbat2026-08-14
Hi Jake, Thank you so much for the fantastic review! We work hard to ensure our prices are competitive and our shipping is both fast and secure, so it’s awesome to hear we hit the mark for you. We really appreciate your support! Best regards, Frootbat Team
Great customer service and support
I’ve ordered several times and have never been disappointed. Great prices and even better when you score free shipping
Reply from Frootbat2026-08-14
Hi DEB, Thank you for being such a loyal customer! Knowing that you’ve ordered from us multiple times and have always had a great experience means the world to our team. We appreciate your continued support and look forward to your next order! All the best, Frootbat Team