Frootbat is a specialty online marketplace for bourbon, scotch, world whiskey, wine & other liquors. Our mission is to make hard-to-find spirits easy-to-buy, sourcing and supplying any bottle, anywhere. With over 25,000 products in stock, we have quickly become one of the world's most comprehensive online liquor retailers. Our number one focus is making liquor easily accessible to our customers, providing a best-in-class customer experience. We believe that the best form of advertising is word of mouth, and as such we're constantly trying to improve all aspects of our offering, whether that be expanding our product range, moving into new and exciting markets or listening to feedback and improving our customer experience. Welcome to Frootbat!
Written by the business, not verified by us.
Is Frootbat legit?
Frootbat (frootbat.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the online ordering process is smooth, straightforward, and very easy to navigate. Consumers also deeply appreciate the exceptionally secure packaging, fair pricing, and remarkably fast delivery times for rare items. Buyers often note that customer support teams are exceptionally helpful, communicative, and very quick to resolve any arising questions.
However, some reviewers were not happy with occasional shipping delays or extended waiting periods before orders were dispatched. A few people additionally mentioned receiving incomplete shipments or encountering minor issues with missing product components upon arrival.
Auto-generated from all reviews of this business. For reference only.
Your website is easy to navigate, you have access to most of our favorites, delivery speed has steadily improved.
Reply from Frootbat2026-08-13
Hi DasBootRacing,
Thank you for taking the time to share your feedback! We’re delighted that you find our site easy to navigate and that we have your favorite bottles in stock. Our logistics team has been working hard to speed up fulfillment, so knowing you’ve noticed the steady improvement means a lot to us.
We appreciate your support and can't wait to serve you again!
Warm regards,
Frootbat Team
Rare purchase arrived in perfect condition, ahead of schedule.
The title basically says it all. Every rare bottle I purchase arrived days early and very well protected. It's basically what you want from an online vendor, and this is my second time using Frootbat.
Reply from Frootbat2026-08-13
Hi Wayne,
Thank you so much for trusting us with your second purchase! We know how important it is to handle rare finds with care, so ensuring your bottle arrived in pristine condition and ahead of schedule is always our top priority.
We appreciate your continued support and look forward to helping you expand your collection again soon.
Cheers,
Frootbat Team
This order was definitely below your standards. One it seems to take longer than my others. Also the seal was broken on my Blanton. There was some leakage and I did text this as issue to the number located on your site, which no one responded. So kinda disappointed with this order.
Reply from Frootbat2026-08-11
Hi Philip,
We're really sorry to hear about this experience, especially with the delay and the condition of your Blanton's bottle. We completely understand your disappointment, and we'd like the opportunity to make this right.
We haven't been able to locate your email or previous message regarding this issue, but please rest assured that a member of our Customer Support Team will be reaching out to you directly to look into this and assist further.
We sincerely apologise for the inconvenience and appreciate your patience while we get this sorted.
Kind regards,
Frootbat Team
Easy to order, shipping was quick and bottles were securely packaged.
Reply from Frootbat2026-08-10
Hi Robert,
Thank you so much for the great feedback! We're thrilled to hear that your ordering process was smooth, your shipping arrived quickly, and your bottles made it to you safe and sound.
Ensuring everything is packed securely so it reaches you in perfect condition is always a top priority for us.
We truly appreciate your support and look forward to serving you again soon!
Best,
Frootbat Team
Always!! Get what I Choose, Always in a Timely Safe Condition!! Great Job!
Reply from Frootbat2026-08-09
Hello Jeffrey,
We're thrilled to hear your orders consistently arrive safely, on time, and exactly as expected. We truly appreciate your continued support and are always happy to deliver a great experience.
Cheers!
Frootbat Team
Ordered two bourbons I have wanted for some time. Prices were fair and the whiskey is stellar. Both bottles arrived quickly, safe and sound. This was my first experience with Frootbat and it was highly ‘flavorable’🙂
Reply from Frootbat2026-08-09
Hi RBM,
We're delighted to hear you were able to pick up two bourbons you'd been chasing and that they arrived quickly and in perfect condition. It's fantastic to know your first experience with us was such a positive one. We especially love the "highly flavorable" review! Thanks again for your support.
Kind regards,
Frootbat Team
Good prices and much faster delivery than other online liquor shops.
Reply from Frootbat2026-08-08
Hi Robert,
We're glad to hear you were happy with the pricing and that your order arrived quicker than expected. We really appreciate your support and look forward to getting your next order to you just as smoothly.
Cheers,
Frootbat Team
I got no complaints! A great bottle, at a great price and delivered in 2 days!
Keep up the good work!
Reply from Frootbat2026-08-08
Hello Yury,
Thanks so much for the great feedback. We're stoked to hear you got a great bottle at a great price and had it in hand so quickly. We really appreciate your support and will keep doing our best to deliver a top-notch experience.
Kind regards,
Frootbat Team
Product is great. Fedex delivered the item to a place 5.3 miles from my house. Just dumped it there. Fortunately the good people who found it called me and I was able to pick it up. Makes me question placing further orders if Fedex is the delivery service.
Reply from Frootbat2026-08-07
Hi William,
Thank you for your feedback, and we are so glad to hear you love the product! However, we are deeply sorry about the unacceptable delivery experience with FedEx. We completely understand why that would make you hesitate to order again—leaving your package miles away is not the level of service we expect for our customers.
We are immensely grateful to the kind individuals who contacted you, but you shouldn't have had to go out of your way to retrieve it.
Please reach out to our support team directly with your details so we better assist you in the future.
Warm regards,
Frootbat Team
Have a lot of jard to find bourbon with reasonable pricing. Fairly fast delivery and ordering is easy.
Reply from Frootbat2026-08-07
Hi Glenn,
Thank you for taking the time to share your review! We're thrilled to hear that you were able to track down those hard-to-find bourbons with us at a fair price, and that the ordering and delivery process was smooth. Cheers to enjoying your rare finds!
Best regards,
Frootbat Team
I received what I ordered in a short period of time with no problems. That is not always the case and I appreciate it.
Reply from Frootbat2026-08-06
Hey Lauane,
Thank you so much for your kind words! We know online shopping can sometimes be unpredictable, so we're especially glad to hear your order arrived quickly and without any hassle. We truly appreciate your trust in us and hope to see you back again soon.
Warmly,
Frootbat Team
Excellent pricing, with quick and secure shipping.
Reply from Frootbat2026-08-06
Hi Kenneth,
Thanks for the great review! Delivering great prices alongside fast, secure shipping is what we strive for every day, so it’s wonderful to know we hit the mark for you. Enjoy your purchase, and please let us know if you ever need anything else!
All the best,
Frootbat Team
Great variety of options and reasonably priced product. Ease of service and delivery.
Reply from Frootbat2026-08-06
Hi Hank,
Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed our product selection, pricing, and smooth delivery. Providing an easy shopping experience is always our top priority, and we look forward to serving you again soon!
Best regards,
Frootbat Team
Hi Tom,
We're so pleased to hear you were happy with our pricing and the quick delivery. Providing great value and a smooth shopping experience is what we strive for. We truly appreciate your support and look forward to serving you again soon!
Cheers!
Frootbat Team
My order 3811438 has been sitting in packing status for week now and hasn’t with no explanation
Reply from Frootbat2026-08-04
Hi Clarence,
We're sorry to hear about the delay with your order, and we completely understand how frustrating that must be.
Our Customer Support Team will be reaching out to you shortly with an update on your order and to assist you further. We appreciate your patience and thank you for giving us the opportunity to make this right.
Best regards,
Frootbat Team
Outstanding product tracking, delivery & packaging. Job well done!
Reply from Frootbat2026-08-04
Hi Tim,
We're thrilled to hear you were happy with the tracking updates, delivery, and secure packaging. We put a lot of care into every order, so it's great to know it made a difference. We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Frootbat Team
Hi Bruce,
Thank you for your kind feedback!
Providing great value and a smooth experience from checkout to delivery is what we strive for. We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Frootbat Team
Hello Stephen,
We take great care in packing every order, so it's fantastic to know your bottle reached you safely. We truly appreciate your support and look forward to serving you again soon. Cheers!
Best regards,
Frootbat Team
Hello Robert,
We're pleased to hear you had a positive experience overall. We understand your comments about pricing and truly appreciate you sharing them. Some of our bottles, particularly rare and highly sought-after releases, are priced based on current market availability. That said, we always strive to offer competitive pricing and great value across our range. Thanks again for your support, and we hope to serve you again soon!
Warm regards,
Frootbat Team
You told me you had rhe items in stock and would shop right away. Five days later you still had not started the shipment. HONESTY
Reply from Frootbat2026-08-03
Hi Chuch,
Thank you for taking the time to share your feedback. We are incredibly sorry to hear about your experience.
We completely understand your frustration. When you are told an item is in stock and will ship right away, that is exactly what should happen. Failing to meet that expectation—and leaving you waiting for five days without progress—is not the level of service we aim to provide.
We hear you loud and clear regarding the need for honesty and transparency. Your trust is incredibly important to us, and we deeply regret that we let you down this time.
Thank you again for holding us accountable. We are taking your feedback seriously to ensure we do better moving forward.
All the best,
Frootbat Team
