They got back to me quickly
They got back to me quickly. They answered my questions. This is not the first time I've contacted their customer service and it's not the first time I've had a 5 star experience. They are the best.
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Written by the business, not verified by us.Froya Organics (froyaorganics.com) has a 4.7 out of 5 rating on OK.one, based on 268 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently discuss the fantastic quality of the facial products, explaining that the botanical formulations absorb wonderfully and leave the skin feeling exceptionally soft, smooth, and deeply nourished. Additionally, individuals frequently mention that the support staff is incredibly responsive, kind, and efficient when handling questions or managing subscription changes. Though some customers noted that the skincare items caused unwanted breakouts, felt too heavy, or left a greasy layer on the skin. A few other people also felt that the creams failed to produce noticeable anti-aging results or improvements after weeks of consistent use.
Auto-generated from all reviews of this business. For reference only.They got back to me quickly. They answered my questions. This is not the first time I've contacted their customer service and it's not the first time I've had a 5 star experience. They are the best.
I absolutely love all of these products. I feel like I finally found a product that is made for me and my skin. Customer service was fantastic as well when I needed to adjust my order. Female Age 47
I’m very happy with how quickly the package was delivered, the products were nicely packed and I’m looking forward to use them 🤗 Also the communication was quickly also during the weekend Thanks Froya team! Regards Brenda
This stuff is a virtual miracle. I was on the edge of just covering my hair with a wig. ONE treatment with Hyper Potent Hair Growth Serum, and my hair is completely changed for the better. I was thrilled! It truly is a miracle!
Quick response. No hassle.
Be warned - if you purchase one single time from their website, they sign you up for a subscription without your knowledge. Dubious business tactics, I will NEVER order from them again. If their products were that great, they wouldn't need to lie to customers, and trap them into automatic renewals. Awful!!!!!!!!!!
I emailed this company after seeing the exact product elsewhere but a fraction of the price - google product name rather than the company - Miracle wrinkle eraser night balm Not Froya ! You can get the four set on fruugo.co.uk for £20 and even £6.17 on AliExpress ! The exact same tubs and packaging ! - Nowhere on the tubs does it have the company name. Froya representatives deny that I brought from their company, said i must have gone on a scam sight - they are the scammers charging the prices they charge. Will be calling my bank in the morning to let them know.
I received an item damaged and contacted the company on Saturday. Someone replied to me right away even though it was a weekend, my damaged item is being replaced today and is already shipping. The customer service was outstanding and I appreciate them!
I love the Magic Wrinkle Eraser Night Balm! Great customer service too when I wanted to change my subscription. Many thanks. :-)
Great product that is very refreshing. Lady a very long time and goes on face nicely. Customer service is very helpful if you need to change your subscription. I would recommend this line of cosmetics.
I have tried multiple all natural, botanical based products. I like the simplicity of your anti aging regimen. Also the small amount needed per application makes up for the initial cost. A little goes a long way. The texture of my skin has improved but have not seen a lot of difference in the wrinkles
The product is high quality and I feel good about the wonderful ingredients. I also feel like part of a very special group with all of the educational and interesting communications! I am enjoying this journey with Froya!
JK was friendly, understanding and resolved my issue quickly! I Would recommend Froya to anyone looking for a great product with amazing customer service support
My dealings with Customer Service were wonderful! They were quick to respond and the answers and resolutions were clear and fast! J. Mick was terrific!
Great product and I truly believe I am looking younger. The customer support was really fast to responding my questions as well.
I had a minor issue with one of my orders and the customer service team responded very quickly and made it right. I greatly appreciated their responsiveness and the remedy.
The response time was impeccable. The customer service is top notch. They it extremely easy with clear instructions. I did not have my order# however they were able to locate it for me very quickly. I would recommend the products and the company. I love the product and will order again in the future. Unfortunately, at the moment, money is a little tight.
The representative who assisted me was cordial and quick with responses. That was very much appreciated as my issue was time sensitive to me… there was an exchange over the course of a couple of weeks and my experience never changed. - C McNeill
I love it! My skin feels so moisturized. I broke out a bit the first few days but doing well now. I love that it’s pure and organic. I enjoy getting your messages also. It’s a whole experience. Thank you!
After one week of use I can already see noticeable results. It feels amazing on the face and is all natural. Very concentrated so a dab will do you. The whole process just feels clean and luxurious
268 reviews matching