Fulfilla is an international logistics network, that offers a wide range of logistics solutions for global B2C and B2B customers.We coordinate the entire process, from pickup, label generation, customs, air transportation, and injection into the local courier and postal streams.Since 2008, we’ve been successfully developing and implementing products, that make shipping worldwide simple and hassle-free.
Written by the business, not verified by us.Fulfilla (fulfilla.net) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-09-04.
I sent a package to Germany, and, when I had an issue with tracking the package, the support team was highly helpful and provided me with an alternative link to track it. So no complaints! It was my third time using this service, and I'm a fan of it!
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
i don't understand your website, i packed a parcel to my mom, if i go to UPS or USPS with it - how do they know the address of your warehouse, customer service didn't give it to me either, kept sending me to the FORM which is a link but to a low rez photo "Tony Soprano". FILL OUT THE FORM. ok i need from who and to WHERE, what would i go to ups with???? I thought it's some sort of weird prank eventually. You spend so much money on marketing, how come your site and customer service are so unprofessional.
Dear Daria! We're sorry to hear that you had a negative experience with using our website and our support. Frankly we have no idea what was so confusing in our support reply..so we will just post it here: Support: "Мы занимаемся подготовкой и отправкой вашей посылки. Посылка от вас сначала едет в наш распределительный центр, дальше от нас к получателю." You: "Ну все ясно, это какой то прикол. Пойду в другой сервис. У человека кто это все организовал какие то проблемы с головой." We will point out that you are also the first one to complain about the shipping label picture quality. Are you sure that you followed all instructions you were given correctly?
The delivery was excellent. All items arrived undamaged and in good shape. The agency is always in touch with clients and ready to respond to any questions tha may arise with regard to parcels.
Thank you very much for sharing your review. We love hearing from our customers.
The parcel was stuck in the warehouse for a month and this is not the main problem. The main problem is that customer service ignores letters and cannot inform the date of shipment of the parcel from the warehouse.
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and ensure this doesn't happen again. Please accept our apologies and we hope that you'll give us a second chance.
The package was delivered safe & without any problems.Thank you!
Thank you so much for the high star rating! We really appreciate it!
I am using Fulfilla for my International shipments and it is always top notch service and delivery! My customers are super happy to get full tracking info as well as many options for shipments.
Thank you for being our customer and leaving us a wonderful 5-star review.
Very good service. I just went close fed ex and ship the box. After 3 weeks, my parents in Russia received the box.
Thank you so much for the high star rating! We really appreciate it!
I have used Fulfilla.net for a year to send parcels overseas and have been very satisfied, there have been no issues at all, and if I have questions I always reach out and get an adequate response. I will continue using Fulfilla only, as the rates are way lower than companies such as UPS or DHL, they're not even comparable. Great shipping service!
Thank you for taking the time to leave a review and let us know how we are doing. It is good to know that our services matched your expectations and made your experience positive!
I have been using Fulfilla for two years now. They are less expensive than USPS or any other similar company. They have a great logistical structure. Great customer service that replies within a day or two. And in two years they have never lost a single package out of 35+ that I've sent. Great job guys.
Thank you for taking the time to leave a review and let us know how we are doing. It is good to know that our services matched your expectations and made your experience positive!
FULFILLA I am very pleased! In 2020-2021 I sent 4 parcels with them to Russia, all perfectly delivered! All items and things are in place, which allows them to be trusted! I am very glad that at such a time, FULFILLA remained in its position. Prices have remained virtually unchanged, which is very pleasing! I’m preparing a parcel for my family, and of course through my favorite delivery company, FULFILLA! Thank you and wish you prosperity!
Thank you for taking the time to rate us! We look forward to sending your new parcels ;)
I am really impressed with the Fulfilla’s performance, they exceeded all my expectations and I am very grateful to them! They timely answered any questions I had as a first time their service user , not knowing what to expect, and the most important thing that the parcel was delivered on expected time - from New York to Russia! Thank you very much, you can be proud of your work! And keep up the good work!
Thanks for taking the time to leave a review. We will be sharing this with the team as a way to encourage them to continue to strive for excellence. I'm sure they will be delighted to read your review!
I sent a package from the United States to Russia with Fulfilla, and I am very satisfied with the experience. The package was delivered in 28 days, faster than I expected. I purchased insurance for my package; it was relatively cheap, and thankfully, I did not need to use it - everything arrived in perfect condition, nothing was damaged during transit. The price estimate on the website is pretty accurate as well. It cost me approximately $65 for a 5kg box, which is cheaper than other companies like BoxBerry or FedEx. I'm very happy with my experience, and I'll definitely use Fulfilla again soon.
We are so happy to hear that we Fulfilled your expectations. Your review makes a difference to us and it motivates us even more to do our best!
I recently used Fulfilla.net to send a package from the USA, and I am delighted with their service. Their user-friendly website made it easy to input package details and select shipping options. Their responsive and knowledgeable customer support team was always available to assist with any questions. The transparent tracking system provided peace of mind throughout the shipping process. My package arrived in perfect condition, and I highly recommend Fulfilla.net for their reliability and exceptional customer service.
Thank you for sharing your experience with us! We'll be glad to ship your package again soon)
I'm using Fulfilla service since Covid came to our life and oversease connections were disruped by the most of postal companies. I would like to say THANKS for providing the exceptional of oversease postage delivery services. The distance is no longer a barrier to expressing my sentiments on special occasions and just to brighten my closeone’s day.
Thank you for taking the time to review your experience at Fulfilla. It's great to hear back from our customers, the best customers in the world!
Fast and efficient service.
We are so glad we were able to help you out. Helping our customers is what we love best. Thank you for your review, have a good day!
I wish I had known about Fulfilla earlier! I've recently discovered Fulfilla and I'm extremely satisfied with, first of all, customer support - quick, professional and polite, and I was impressed with prompt delivery as well. Now I know how to send my parcels fast and smoothly. Thank you, Fulfilla Team!
Thank you for taking the time to rate us! Your feedback helps us understand what we're doing right.
My document has been delivered to Russia pretty fast and at an affordable price.
Thank you for sharing your experience with us! We'll be glad to ship your packages again soon)
Very happy with Fulfilla. One month from Washington to Moscow. The package was traceable and arrived in perfect condition.
Thank you for sharing your experience with us! We'll be glad to ship your packages again soon)
My package was lost in Fulfilla warehouse since July 24. No response on my emails, no phone number to call. I bought an insurance and no information on how to submit a claim Reference number: 1884261474
We are sorry to admit that your package was not delivered. We checked with our neighbours as well and they have not received it either. We receive packages at our hub in batches, every day there are batches from UPS and USPS. Our receiver signs for the whole batch, but he has no chance to check its packages, there might be packages listed but not included in batch in fact. We are so sorry that you happened to face this experience. As far as you paid for extra protection, we can provide you with a full refund.
I like this company! I was able to track my parcel to the destination! Customer service contacted me when it was a problem with my package. We resolved it very fast.
Thank you for sharing your experience with us! We'll be glad to ship your package again soon)
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