The delivery was accurate
The delivery for accurate. The parcel was checked and the forbidden items were returned to me. Very satisfied!
Thank you so much for the high star rating! We really appreciate it!
Fulfilla is an international logistics network, that offers a wide range of logistics solutions for global B2C and B2B customers.We coordinate the entire process, from pickup, label generation, customs, air transportation, and injection into the local courier and postal streams.Since 2008, we’ve been successfully developing and implementing products, that make shipping worldwide simple and hassle-free.
Written by the business, not verified by us.Fulfilla (fulfilla.net) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-09-04.
The delivery for accurate. The parcel was checked and the forbidden items were returned to me. Very satisfied!
Thank you so much for the high star rating! We really appreciate it!
The last time I used the Fulffila service was December 18, 2023. The parcel was delivered to Russia on January 30, 2024. Movement and delivery took longer than usual, but I explain this by the fact that there were holidays in both the USA and Russia. Otherwise, I am completely satisfied with this service and do not see anything better today. I will continue to use your services. Thank you!
Thank you for taking the time to rate us! We look forward to sending your new parcels ;)
I have been using this service for few years. I am satisfied with the service and opportunity to track my parcel every step of the way. The customer service is also great through e-mail. Last time I had a problem with my parcel, because my husband sent it through UPS instead of USPS as it was registered. I was worried that I might lose my parcel. But they tracked it for me. Unfortunately I had to pay for it's return, but I was glad that it came safely back, so I could resend it. And it made it very quick. Besides, Fulfilla gave me a discount because of this situation! So I can recommend their service to everyone who wants their package to come safe and quick!
What a lovely review. Thank you so much! Your experience makes us feel proud of what we do. Ship with us again soon!
I used to be a fan of their service, but not anymore: 1) My most recent shipment from Texas, USA to Germany was received by USPS on January 9th and finally delivered on February 20th. The package sat in the Fulfilla facility for over a week, which significantly prolonged the delivery time. 2) The shipping cost was initially calculated and paid as $28. However, upon delivery, the recipient was unexpectedly charged an additional 27 euros, exceeding the pre-calculated amount for more than 2x. Despite discussing the issue with the Fulfilla team, no satisfactory explanation or refund was provided. As a result, I've decided to discontinue using their services and cannot recommend them anymore.
Thank you for taking the time to share your review. We're so sorry to hear that your experience was not what you expected. We would like to investigate this further. 1) We apologize for a long warehouse processing , this shipping method is relatively new to us and preparing for shipping was prolonged indeed. We will make sure this will not happen again. 2) The recipient paid not for delivery it is impossible. He pain taxes or fees, which are different in each country and out of our responsibility. It is stated on our website that: "When creating your package, you should keep in mind customs limits for import into the recipient's country. When those limits are exceeded, you are (your recipient) due to pay taxes according to the country's laws. The recipient pays all taxes." So this is not a subject to refund.
Using Fulfilla was a great experience! The service was terrific, the price affordable, and the delivery time better than expected!! The parcel was trackable from the day I dropped it at the UPS office to the day it arrived at the final destination. Thank you so much! I can't wait to send my next package.
Thank you for taking the time to leave a review and let us know how we are doing. It is good to know that our services matched your expectations and made your experience positive!
I like this service. I have already sent 4 parcels with its help, and 2 are in the works. The support responds consistently and friendly. There are delays in response, but not critical. Delivery time was good, nothing was lost during delivery - I'm happy!
My experience was great! Customer service is awesome, always answer any questions you have about items to ship, very quick response. Delivery was pretty quick too.
Thank you so much for the high star rating! We really appreciate it!
Thank you so much for the high star rating! We really appreciate it!
Thanks FullFilla! The package arrived quickly. I had some questions during the checkout process, which were answered very quickly by the support team.
Thank you so much for the high star rating! We really appreciate it!
We sent 13 parcels with Fulfilla to Russia starting July 2023. All were received with no problems. However, if you want to get them on time for the holidays, make sure to send them way in advance. The longer delivery time was due to Russian Post being overwhelmed with the amount of parcels during the holidays. I was tracking my parcels at another tracking service and could see one of my parcels being 'stuck' in Podolsk (outside of Moscow) at their sorting center for 3 weeks. It eventually was sent to its destination but did not make it on time for the holidays. Lesson learned. But it was not Fulfilla's fault.
Fast and relaible service, as usual. Thanks!
Good service, user friendly web site and delivery in time
Thank you so much for the high star rating! We really appreciate it!
I sent my parcel before holidays, but my parcel was delivered in 30 days. I received information about parcel and didn't think" where it"? Service team promptly answered to all my question. I'm pleased with service.
Thank you very much for sharing your review. We love hearing from our customers.
I was very pleased to discover that very reliable service. Fulfilla did a great job delivering my parcel to Russia in November 2023. Everything went smooth, and the stuff is ready to help in case of any questions arise. I will definitely recommend everyone this company. It helps us to stay better connected with family in Russia now. Happy New Year to the Fullfilla stuff!
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The best company to send parcels abroad. I sent parcels many times to Russia and Uzbekistan and always the service was perfect. All preparation and tracking is implemented with very convenient online service. And it is pretty cheap.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I sent a parcel with fulfilla, it arrived in 45 days. I always received notifications about status changes. I will recommend you to friends and acquaintances
Thank you so much for the high star rating! We really appreciate it!
The parcel arrived in 34 days, which is quite fast in the current conditions.
Thank you so much for the high star rating! We really appreciate it!
It took me a month to ship a parcel from the US to Russia.
Thank you so much for the high star rating! We really appreciate it!
I sent a package a year ago from the USA to Russia. The support team was very helpful: I forgotten to add the apartment number in the address, but they quickly answered and corrected my mistake. The only unpleasant part was that the package seemed to spend about 15 days in the warehouse before it finally got sent to Russia. But overall great experience and I am sending another package this year with Fulfilla.
Thank you for taking the time to leave a review and let us know how we are doing. It is good to know that your experience was positive! We will do our best to make warehouse processes faster.
Sending packages via Fulfilla is easy and simple. As always fast and safe delivery. Best service possible!
Thank you very much for sharing your review. We love hearing from our customers.
101 reviews matching