Excellent apartment and service fromFQ…
Excellent apartment and service fromFQ once gain the team to go too for apartments
About Furnished Quarters
Data updated- Website
- furnishedquarters.com
- Category
- Travel & Vacation
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 49 reviews
- Replies to negative
- 0% (0/5)
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Is Furnished Quarters legit?
Furnished Quarters (furnishedquarters.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Everything was smooth
Everything was smooth on check-in; they verified our identity and gave us the keys. Prior to check-in, it was a little unclear whether someone would be there late, but a quick e-mail resolved this. The spare blanket was missing and we were having guests arrive on the weekend when the office is closed. They responded anyway to tell us they wouldn't be able to get is a blanket, but they did come by first thing Monday to drop one off.
We love our space
We love our space. It is spotless and beautifully appointed. From start to finish our experience has been excellent. We are staying for at least another month.
Friendly and very accommodating staff
Friendly and very accommodating staff. Very quick to resolve any issues. Smooth checkin and checkout. Will absolutely miss everyone!!
Amazing place
Amazing place. Clean, great location and so easy. Thank you.
Great apartment - Poor maintenance
The studio was beautiful and practical for the stay, great location, good appliances and furniture, comfortable bed etc. However, there were few issues that made my stay less enjoyable: - The hall and staircase of the building were very dirty, I don't think they cleaned it once in 2 months I've been there - The maintenance of the studio should be improved. Few examples: there was one tile in the bathroom that was completely detached from the floor and was just left there. Also, one of the blinds was broken and they never replaced it although I notified them multiple times. - The card to use the washing machine and dryer was expired so I couldn't do the laundry. The customer service sent me a "new" card which was also expired. Overall, the experience was good, but could be much better with a more attentive customer service.
Reply from Furnished Quarters2025-12-15
Thank you for taking the time to share your detailed feedback. We’re very glad to hear that you found the studio beautiful, comfortable, and well-located, and that the furnishings and appliances met your needs during your stay. Your comments have been shared with our property management and maintenance teams so these matters can be reviewed and corrected, including improved oversight of common area cleaning, more proactive follow-up on reported maintenance issues, and better quality control when resolving guest service requests. We truly appreciate both your positive remarks and your constructive feedback. They help us identify where we need to improve, and we are committed to using this insight to provide a better experience for future guests. We hope to have the opportunity to welcome you back and deliver the elevated stay you should expect from us.
Doorman wanted to call cops on me
My second time with FQ. The location of this apartment was very good, right above Times Square and below Central Park. The specific unit a bit loud on windy days being at the 32nd and highest floor, with something above being blown by the wind. The apartment itself had all promised amenities. In the building: Small gym. No access to the rooftop during winter months even on warm sunny days. What made the experience unpleasant was the doormen and the way FQ managed the experience with the matter: On my second day, on my way back to the apartment, I get stopped by a doorman who wants to know who I am. Understandable: I introduce myself, show him my ID, my key to my apartment (where I checked in the day before through a colleague of his, and where I have all my things for a month stay), and after he checks his computer, he tells me "YOU ARE NOT IN THE SYSTEM". I suggest he double checks with his colleague who checked me in the day before, but he insists that I am not in the system and I should leave the building (where does he want me to go?!), or else he is going to CALL THE COPS ON ME, and he says that loudly making me feel like an intruder in that building. Quite embarassing as there are other people in the lobby. At that point I invite him to call the police and I proceed to my (paid for) apartment. Half an hour later I go back to the lobby to show him my lease contract, and he says he doesn't need to look at it because "he checked already". No apologies offered. I shared my experience with FQ right away, and even though they promise to "make it right" for me, the whole month goes by without any intervention. I asked to be possibly moved to a different building since a couple of doormen also kept an attitude even though I tried to greet them on my way out and back in the building. The whole way this was managed has made me feel played by FQ who never showed to want to improve my experience with them, even though when asked they'd say they were going to get into a meeting, come with a decision, going to let me know...NOTHING.
Very efficient communications
The Furnished Quarters team always responded very efficiently to my queries. They rapidly found me an apartment that suited my needs in available price range. They connected me to maintenance right away for small repairs that needed to be done to the unit.
“The apartment is great
“The apartment is great! Location super. The shared areas like the lobby and elevators could definitely be cleaner and more polished. The gym and laundry room, though, are really nice and well-kept.”
Moving into my FQ apartment was crucial…
Moving into my FQ apartment was crucial to me. I had been in a terrible short term rental for a month - leaving two weeks early - and you saved my mental health and emotional well being. I will never be able to thank you enough and rave about you to everyone.
Great experience
Great experience, thank you! Will be sure to stay with Furnished Quarters on our next visit to New York!
Home from home
Very nice and welcoming staff as well as tidy and extremely well equipped apartments.
The apartment was wonderful
The apartment was as promised comfortable with all needs met. It met our needs of staying the city without paying for a hotel for 3 times the price. It is really well located near the train and restaurants . Not far from Central Park as well.
Disappointed!
Overall this experience so far is a 2. While the apartment is thankfully clean, the hallway, stairs, and front entrance are filthy!! Not sure they are ever cleaned. Awful- especially for the high rent! Friendly staff who then don’t get much done and there is miscommunication. We are still waiting on a heater that works. They did bring the missing items (hair dryer and kettle) in a day or so.
A great choice for short-term, furnished rentals!
After a terrible experience with one of Furnished Quarters' competitors, it was a relief to work with FQ. Emails were answered promptly. The property we rented was clean and as described and generally of good quality (even if the kitchen could have been outfitted a bit more fully - although we probably cook more than most folks do). There were no hidden fees, and the staff was courteous and helpful. Would definitely use them again if we need another short-term, furnished rental.
Spectacular location...great building
The building was really really nice the location couldn't have been better. The apartment staff was wonderful even though we were tenants from another planet lol. And the service from Furnished Quarters was always quick and responsive. (The only issue was when the toilet backed up and they couldn't get somebody up there right away but it turns out that at least the plunger worked with a lot a lot of effort it went away :-).
Goods and bads
I like the overall layout and appliances. It's not to loud. The thing that I really don't like is bed that is uneven, probably to old. Needs to be replaced. And there are from time to time big roaches that I don't have idea where they are coming from cus everything is closed. Also I am very clean person so I doubt they come to feed on me and my leftovers. Bumps on the roads and in garage are to big and annoying. How can I get new bed, I mean mattress? That is really a thing that would be useful cus I am a bad sleeper and feel all this ups and downs on the mattress
Very nice quality accommodations
Booking on line was very easy and the help pushing the application through was very helpful. The location is great for my wife and I. The concierge at the via was very helpful and welcoming. We needed to vacuum the carpet. The walls and sofa are becoming a little dirty and scratched. The accessories are a nice touch. Bed and furniture are very comfortable. Kitchen is stocked so we can cook and make some meals. Thank you.
Top notch service!
Furnished Headquarters was very communicative and transparent. The apartment building had elevated amenities and the unit was well equipped with essentials and nicely decorated for a homey experience during my stay. I was always alerted with ample notice for scheduled housekeeping, inspections, and move in/out instructions. Top notch!!
Overall experience was great.
The staff was very friendly; the room was clean and neat. I loved the apron in the kitchen.
Reply from Furnished Quarters2025-09-30
Hello Martha, thank you for your kind review. We're glad we could assist you. We look forward to hosting you again in the future.