I wanted to like it, but I failed
I really wanted to like FX Replay, but it didn’t stick for me. Yeah, there is clean interface, easy to jump into replay - but that's all., and once you actually start using it, the cracks show
About FX Replay
Data updated- Website
- fxreplay.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 111 reviews
- Replies to negative
- 15% (2/13)
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About this business
FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
Written by the business, not verified by us.Is FX Replay legit?
FX Replay (fxreplay.com) has a 4.5 out of 5 rating on OK.one, based on 111 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated support team for providing fast, polite, and extremely helpful assistance whenever technical questions or account issues suddenly arise. Consumers also find the online platform to be remarkably intuitive, highly efficient, and exceptionally useful for managing everyday trading and advanced backtesting strategies successfully. However, some people mentioned encountering annoying software bugs, unexpected platform lag, and performance troubles that frequently disrupt active testing sessions and daily professional work. A few reviewers expressed frustration regarding website usability limitations, poor mobile performance, and occasional difficulties when trying to resolve problems through various support agents.
Auto-generated from all reviews of this business. For reference only.What people say
Buggy
Buggy - use a different site. Customer service brush you off with silly fixes. Then put fake out of hours on to ignore you. Robert from the support team...
Reply from FX Replay2026-03-03
We’re sorry to hear you feel this way, that’s definitely not the experience we aim to provide. We take feedback seriously and would really like to look into this further. Our support hours are clearly listed, and we never intentionally ignore anyone. Please reach out to us at [email protected] , so we can review your case. FX Replay Team
Impressive brand, software, and people
I wanted to drop in to thank RX Replay for 3 reasons: 1. For making an unrivaled product. It is a phenomenal tool and I wanted to write this review to encourage them to keep doing what they are doing. 2. For actually caring about their customers and delivering an amazing customer experience. I don't use FXReplay every day, it's a sporadic (but important) tool for me but the continuous updates, quick and helpful support and general experience is what keeps my subscription going. 3. Finally I also wanted to specifically call out that their customer support is actually what you want from a support team, and specifically I have had support from Damian multiple times who has been exceptional at making the effort to actually understand my problem, keep me updated, and triage a bug fix in a matter of days. Great job Damian for personifying the FXReplay brand, and demonstrating that the company is not just good software but also the right people to keep it progressing.
Reply from FX Replay2026-03-03
Thank you so much for this incredible feedbac, it truly means a lot to our entire team. We’re grateful for your support and thrilled to hear FX Replay continues to deliver value for you. We’ll make sure Damian sees your kind words as well! Thanks for being part of the FX Replay community 🙌 — FX Replay Team
The software is very user friendly. Thank you Damian for the support
The software is very user friendly. Smart choice to get the hint from tradingview. It's quite easy to understand and to play with. The customer service support is excellent, reliable, helpful and professional. Thank you Damian for all the support.
Reply from FX Replay2026-03-03
Thank you for the thoughtful feedback! We’re glad you’re enjoying the user experience and found the platform intuitive. We’ll be sure to pass your kind words to Damian, he’ll really appreciate it 😊 — FX Replay Team
Best on the market and also incredible support team
It's literally the best platform for backtesting, the features are amazing and the support team is incredible, I had an issue with an account that did not work properly and Vivek from the support team assisted me with every step, had the patience to guide me through what should I try in order to fix. Finally found a fix in the end and even extended my free trial period for the inconvenience. While I was having issues I tried other platforms but nothing came even close to what fxReplay offers. Thank you again Vivek!!!
Reply from FX Replay2026-03-13
Thank you for the amazing feedback! We’re thrilled to hear you’re enjoying the platform and that Vivek was able to assist you patiently through the process. We truly appreciate your support and your kind words — they mean a lot to our team! 😊
Fast customer support from Patzi
I was having issues logging into my account, so I contacted support, and Patzi was able to help me right away! Also, for me, it’s the best backtesting software out there!
Reply from FX Replay2026-03-13
Thank you for the great feedback! We’re glad Patzi was able to help you get back into your account quickly. We truly appreciate your support and are happy to hear you consider FX Replay the best backtesting software out there! 😊
Incredible Support by FX Replay
I’ve been using FX Replay to sharpen my trading, and while the platform itself is powerful, the customer support is what truly sets it apart. Specifically, Damian went above and beyond to help me. He was incredibly responsive, professional, and took the time to ensure all my questions were answered thoroughly. It’s rare to find support this personalized and efficient. If you’re looking for a platform that actually backs its users, FX Replay is it. Huge thanks to Damian for the top-notch service!
Reply from FX Replay2026-03-12
Thank you for the thoughtful review! We’re thrilled to hear FX Replay is helping you sharpen your trading. We’ll be sure to share your kind words with Damian — he’ll really appreciate it. Thanks for being part of the FX Replay community 🙌
Excellent customer support!
I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I truly appreciate their help, especially Damian, who followed my case carefully. Great experience overall, thank you so much!
Reply from FX Replay2026-03-13
Thank you for the wonderful feedback! We’re glad our team could help resolve the issue with your layouts and guide you through the process. We’ll be sure to share your kind words with Damian. We truly appreciate your support 😊
⭐️⭐️⭐️⭐️⭐️ 5/5 — Amazing Support Experience
I had an unexpected subscription renewal and reached out to FX Replay for help. Sebastian Patzi assisted me, and I couldn’t be more grateful. He responded quickly, was incredibly understanding, and handled everything smoothly and professionally. He processed my cancellation and refund right away, which truly helped me out. It’s rare to get support that feels this human and kind. Thank you so much, Sebastian, your service was outstanding. FX Replay is lucky to have someone like you on their team.
Reply from FX Replay2026-03-12
Thank you for the wonderful feedback! We’re really glad Sebastian was able to assist you quickly and make the process smooth. We’ll be sure to share your kind words with him — he’ll truly appreciate it 😊
Just like a trader...
Just like a trader, this company has put in the serious work! I’ve been with them since nearly the beginning, and they’ve improved their service year after year — adding more helpful analytics and making chart replay smoother. On top of that, they’ve always treated me well whenever I had issues with my account or charts. Thank you, FX Replay, for your business and dedicated work. I’ve been trading for many years, and honestly, if I had started my journey here, I wonder where I’d be today!
Reply from FX Replay2026-03-12
Thank you for the incredible feedback and for being with us since the early days! It means a lot to hear that you’ve seen the platform evolve and improve over time. We truly appreciate your continued support and wish you continued success in your trading journey 🙌
Excellent customer support!
I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I truly appreciate their help, especially Damian, who followed my case carefully. Great experience overall, thank you so much!
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