fire ngl
fire ngl, support very good i was up at 12 am with an issue and they responded quick and fixed it quick w
About TradeZella
Data updated- Website
- tradezella.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/4)
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About this business
Short Description: TradeZella is an all-in-one trading tool that helps traders track, review, and improve their performance — with automated trade imports, backtesting, and AI-powered insights that turn your trading history into your edge.
Written by the business, not verified by us.Is TradeZella legit?
TradeZella (tradezella.com) has a 4.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the detailed journaling platform, noting how effectively it helps them visualize performance, track daily habits, and refine their overall trading strategies. Consumers consistently highlight the exceptional customer support team, describing staff members as prompt, polite, and genuinely invested in resolving any problems quickly. However, some people mentioned that support responses are sometimes not instant and that certain platform features could be improved over time. Some reviewers also noted that navigating certain technical aspects of the software required careful adjustment during their initial usage period.
Auto-generated from all reviews of this business. For reference only.What people say
AkashIndia · 2 reviews · Experienced 2026-08-07 ·
They are the best
Tradezella for me is absolutely Indespensable
Tradezella for me is absolutely indispensable for my development as a trader. It is extremely sharp, exactly like TradingView. I had used another backtesting software, but the presentation of the charts was not as sharp, not as close to TV. I do not use Tradezella to the fullness of it's potential, but for what I do - it is easy to use. Customer service is A-Star, any issues and they reply to you ASAP, helpful and to the point.
More than a P&L journal
Just started using Tradezella for a month, it’s so much more than a P&L journal. There are so many features I barely even scratch the surface of it. What I like most about it is though is the behavioural accountability aspect of it, I think that’s where the real value is.
Detailed AND Helpful!
They are very detailed and precise about their work! I highly recommend Kevin! He helped me with ease and made sure my concerns were taken care of.
The support team was very efficient in…
The support team was very efficient in resolving an issue I had!
The customer service is best out there
The customer service is best out there. Always they resolve my query as fast as possible. Best trade journal out there and amazing service.
Amazing support team
Amazing support team, super fast response time was less than an hour wait!
Fast & Thorough Service
I created my own problem by forgetting which email I use for TradeZella. I had already figured out the problem, but....they got back to me within half hour maybe less, telling me the solution... fast & thorough customer service. A+++++ and the platform is awesome. Thanks you guys!
Their incredible.. That's being modest
Never experience a company in this industry that genuinely cares about their customers not just their bottom line. Incredible service by incredible people. You won't anything better.
I had trouble with an error sign when I…
I had trouble with an error sign when I first tried signing up my account, and their support team reached out to me super quickly! Thank you for the amazing and fast support!
I had an excellent experience with…
I had an excellent experience with TradeZella’s customer support. I reached out because I was hoping to renew my subscription at a price similar to my previous plan. While they couldn’t match the exact old pricing, Kathleen took the time to check internally and was able to offer me a discount that was even better than their standard Black Friday promotion. Throughout the process, she was professional, transparent, and genuinely willing to help. I never felt like I was being brushed off, she clearly made an effort to find a fair solution. As someone who uses TradeZella regularly for journaling and backtesting, it’s reassuring to know the team stands behind their customers. Great support and a great platform. Highly recommended!
Best customer support!
I gave this app and especially the…
I gave this app and especially the customer support, a very good review only a few weeks ago. Unfortunately, they took my subscription and review for granted, as since the time of those reviews I have reported numerous issues, some more important than others, but they get absolutely no attention.
Kevin with TradeZella helpful support
Kevin with TradeZella support helped me successfully resolve an issue with exporting trades from Thinkorswim. He was quick to respond and thorough with alternative solutions. He followed up with me until I was up and running.
Amazing costumer support
I contacted TradeZella with a question about starting my first subscription, and their customer support was extremely helpful, friendly, and understanding. They replied quickly, took the time to understand my situation, and offered a solution that worked well for me. It’s rare to receive such personal and helpful support nowadays. I’m just starting to use the platform, but my experience with the TradeZella team has already been excellent. Thank you!
From a losing trader to break even
Honestly, at first I just wanted to try it because I already do my own journaling using the old-fashioned way (pen and paper) but then they added Zella AI and thats where I got hooked and it helped me drastically in my trading journey. I was a losing trader but Zella AI made me a break even trader and hopefully soon into a profitable consistent trader … Kathleen from customer support was very helpful and resolved my issues. She deserves a raise
I had accidentally purchased the wrong…
I had accidentally purchased the wrong subscription plan, and I was very worried because I realized the mistake shortly after the payment. I contacted TradeZella support, explained the situation honestly, and they were incredibly understanding. The support team responded professionally, gave me clear options, and after I explained that it was an accidental purchase, they processed a full refund and canceled the subscription. The entire experience was handled with kindness, patience, and respect. I truly appreciate how they treated me and how willing they were to help resolve the issue. Customer support like this builds trust and shows that they genuinely care about their users. A special thank you to the support representative who handled my request. Your professionalism and compassion made a stressful situation much easier. I highly recommend TradeZella—not only because of their platform, but because of the outstanding customer service they provide. Thank you again, and may God bless your entire team.
Great overall app
Great overall app! User friendly simple to log in everyday trades The owners thought of everything from the ground up.
The Absolute Best Trading Infrastructure & Support Out There!
I cannot say enough good things about TradeZella. The platform functionality is elite... from seamless multi-account auto-imports to the deep analytics dashboard, it eliminates all the usual friction of tracking data. Beyond the fantastic software, their customer support is incredible, highly responsive, and genuinely cares about the trading community. They went above and beyond to help me during a tough time, showing unmatched empathy and generosity. If you are serious about your trading journey, this platform is worth every penny!
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