Short Description: TradeZella is an all-in-one trading tool that helps traders track, review, and improve their performance — with automated trade imports, backtesting, and AI-powered insights that turn your trading history into your edge.
Written by the business, not verified by us.TradeZella (tradezella.com) has a 4.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the detailed journaling platform, noting how effectively it helps them visualize performance, track daily habits, and refine their overall trading strategies. Consumers consistently highlight the exceptional customer support team, describing staff members as prompt, polite, and genuinely invested in resolving any problems quickly. However, some people mentioned that support responses are sometimes not instant and that certain platform features could be improved over time. Some reviewers also noted that navigating certain technical aspects of the software required careful adjustment during their initial usage period.
Auto-generated from all reviews of this business. For reference only.my trading journey was changed in 180 degree from tradzella i started using it in Jan 26 and about to request my first ever payout !! wonderful support team and great overall platform that really helped me understand what's wrong with my trades and kept the habit of journaling more fun Also by back testing my module i improved the system and got better at trading
Great platform. a couple things to improve, but it keeps growing. great assistance also and pretty quick and effective. Overall high potential platform
Great tools, being able to journal each trade and review past trades, backtest and analyse charts all in one is awesome. Customer service is top tier and a special mention to Kevin, addressed my concerns very quickly and resolved the issue promptly. Couldn’t recommend TradeZella enough!
The person I spoke with was attentive and got my concern taken care of right away. Can't ask for more than that.
The program is very helpful to understand your trading strategy and habits. The data will help you dial in your edge. But like 99% of software out there it is not perfect and has its glitch’s. But when it does the support team is always very helpful and responsive. I recommend using this
I had to temporarily pause my subscription due to some unexpected financial difficulties as I am still leanrning and not trading live, but the TradeZella team completely blew me away with their customer service. After reaching out, Marl from their support team was incredibly understanding. They immediately gifted me a free month on my account to give me some breathing room and explicitly reassured me that all of my historical trading data would remain completely secure and won't be deleted. TradeZella is already a phenomenal tool for tracking and journaling, but knowing that the leadership and support team actually care about their users during tough times makes it a 5-star platform. I highly recommend them and look forward to officially renewing my subscription soon!
The best back testing and journaling tool ever
I’ve only been using TradeZella for about a week, but my experience so far has been excellent. The platform is intuitive, and from what I’ve explored already, I can see why so many traders recommend it. What has impressed me the most is the customer service. Every question I’ve had has been answered quickly and professionally. Both Roshiel and Marl were extremely responsive, helpful, and patient whenever I needed assistance. Whether it was a data-import issue or a question about my account, they replied promptly and made sure everything was resolved. I haven’t had the chance to explore every feature yet, but what I’ve seen so far has convinced me to commit to an annual subscription. The journaling, analytics, and overall user experience look very promising. If the rest of the platform is as good as the support team, I’m confident I made the right choice. Highly recommended.
Great (*The Best) trade journal platform that is constantly innovating
I don't even want to give them one star but is required that's why I give it to them one star i'm asking for help to sync my prop firm with the tread Zella from almost like when I open the account with the trade I paid the subscription plan and when I ask for help they are holding me like our teammate is give you answer now two hours three hours and after no one show off this is the new for me the trade Zella app so I don't know about inside like how to connect things so that's why I'm asking for help to someone seeing my account with the tread Zella but now they said you have to pay another subscription plan which is the $49 and I don't have even more than one pro for Account I have just the one so that's why I choose the $29 one account and now when I try to sync my pro firm account now they said pay $49 per month for onther subscriptionthen they said do the subscription if you want to sync your prop firm with the our app so my question is why you guys charge $29 for the just track trades that things we can do it in a prop firm as well we're not paying for just a track trade the rates and the profit and loss we can see in a prop firm also why we need to paying every month $29 just for that I come for trade Zella because one of them my mentor so that's why I came for the I don't even know that they charging me like they're asking me like now more money so this is the completely like frustrating process and they're not even answered me they just keep going like waiting to three hour nobody human agent answer and nobody help me with why should I pay every month $29 that ridiculous if you guys even not helping out why we give you the money for every month this is like something very slow customer service I can say 
Love the product! Makes my trading journaling so much easier- with the automatic uploaded trades. I’ve also used backtesting a lot - makes me more confident and lets me play around to find my best strategy. A huge bonus is their customer support. I feel very well taken care of. Definitely recommend them!
I have been testing TradeZella for the past week or so. First of all, most people do not know that you can actually test it at no cost for 14 days. It is fully refundable within 14 days. Second, and that is even more important, at least to me. The customer support is not limited to just AI chat. You can actually speak with a real person. I had the pleasure of speaking with Kevin, who was very helpful.
I've tried to switch to two cheaper services, and they are cheaper for a reason. TradeZella is definitely the best trade journal and tracking out there. Great data and site function.
I have just had an amazing interaction with the TradeZella support staff-specifically Kathleen. Thank you for being interested in and valuing my trading objectives. Your warm and genuine emails made my day brighter! Excellent customer service!
Love the insight feature. Helping me to know where I'm going wrong on a daily weekly basis. So I can make adjustments and go again. Compassionate workers whom seems to want the best for us.
Great Platform. Great customer service!!! Marl helped me a ton!
A guy name Kevin helped me today. He was very professional and knowledgeable. He took care of my situation in a short amount time. That was greatly appreciated.
Great tool and great customer service, highly recommend.
Customer service was amazing, quick responds, straight to the point, my billing/payment error was resolved within 1~2days
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