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Electronics & Technology

Gadget Gone

102 reviews

4.3102 reviews
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About Gadget Gone

Data updated
Website
gadgetgone.com
Category
Electronics & Technology
Location
United States · Oviedo
Status
Unclaimed
Last 12 months
79 reviews
Replies to negative
19% (3/16)
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Is Gadget Gone legit?

Gadget Gone (gadgetgone.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 19% of negative reviews; 79 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Stephen · 1 review · Experienced 2026-01-09 ·

Always a great experience

This is the fourth time I've sold an iPhone to them in 6 years. Each time it's been a great transaction. Easy to get a quote, good communication, fast response, and quick payment. Keep up the great work!

Reply from Gadget Gone2026-01-25

Hi Stephen, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

K
Ken from Calhoun · 2 reviews · Experienced 2026-01-15 ·

I highly recommend Gadget Gone

I highly recommend Gadget Gone. Got a quotes from them and a competitor of theirs to buy my iPhone. Both quoted the same price. Gadget Gone followed up the same day with shipping information. Their competitor took 3 days. Gadget Gone then sent me a follow up email a few days later telling me that after evaluation, they were paying almost 4 times more than their quote. Payment was easy. Really honest.

Reply from Gadget Gone2026-01-25

Hi Ken, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

L
Lisa Velez · 2 reviews · Experienced 2026-01-06 ·

Things went smoothly until it was time…

Things went smoothly until it was time to pay me and that took a bit of work but in the end they paid and it was a few dollars more than originally quoted. I would use them again.

Reply from Gadget Gone2026-01-16

Hi Lisa, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

T
Tung Nguyen · 1 review · Experienced 2026-01-05 ·

Iphone 17 pro max trade in

Easy-to-use trade in process. Fast to inspect trade in and issue payment.

Reply from Gadget Gone2026-01-13

Hi Tung, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

J
Jackson · 3 reviews · Experienced 2026-01-11 ·

Easy process for selling my iPhone Air

Easy process for selling my iPhone Air. Quote I was offered was fair. Payment was remitted as promised 2 days after the device was delivered to them. They use Tipalti for the bank transfer payments which is secure. Would use again in the future.

Reply from Gadget Gone2026-01-13

Hi Jackson, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

R
Rajon Smith · 1 review · Experienced 2026-01-02 ·

I love the

I love the. IPhone 17

Reply from Gadget Gone2026-01-05

Hi Rajon, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

M
M W French · 2 reviews · Experienced 2025-10-22 ·

I was pretty nervous sending my phone

I was pretty nervous sending my iPhone to a company that was new to me. But GadgetGone responded quickly with their evaluation and price, both of which I thought were reasonable. The same day I accepted their offer, they had my funds (digital gift card) emailed from a third party named Prizeout. I was again rather nervous about whether that was a legitimate company, and whether my digital gift card would really work. I was really pleased when the gift card transactions worked smoothly at my chosen retailer. I recommend GadgetGone as a reliable company, and I would certainly use them again.

Reply from Gadget Gone2025-12-29

Hi M, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

M
Michelle Rhoades · 2 reviews · Experienced 2025-12-16 ·

Absolutely a racket

Absolutely a racket. Do not use them. I sent in a phone without any damage. They send back a very low offer for it. I asked for photos. They sent me a photo of a severely cracked camera lens—that did not exist when I wrapped it and sent it off. How do I know? Because I took a lens wipe to it, the back of the phone, and the screen before I sent it in!) And because I asked for photos, they were like oh hey! We don’t want to lose you so we’ll raise the offer by $13 (from $21 to $34. The original estimate was $64.)

J
John K · 3 reviews · Experienced 2025-12-05 ·

Bait & switch SCAM company

Bait & switch SCAM company. Sold my Iphone, online quote was 25% higher than what they paid. Will never use them again. DISHONEST group. Will never trust them again

J
Jenna Marshall · 5 reviews · Experienced 2025-12-02 ·

My experience with Gadget Gone was…

My experience with Gadget Gone was simple and efficient. Selling my old electronics was quick, and I dot a fair price with no hassle. It's a convenient option for anyone looking to recycle or sell gadgets.

Reply from Gadget Gone2025-12-12

Hi Jenna, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

D
Dillon Engelhart · 2 reviews · Experienced 2025-11-05 ·

Yin at GadgetGone went above and beyond…

Yin at GadgetGone went above and beyond to get me the most cash back for my old iPhone. Definitely will be using them the next time I need to trade in my device.

Reply from Gadget Gone2025-11-17

Hi Dillon, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

R
Robin Snyder · 1 review · Experienced 2025-11-14 ·

The company was excellent

The company was excellent! Not only did I get the amount they promised for my cell phone, they said my phone was in better condition than described! I received even more than I thought! I would recommend this company to anyone interested in getting a buy back of their cell phone.

Reply from Gadget Gone2025-11-17

Hi Robin, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

J
Joyce · 1 review · Experienced 2025-11-03 ·

Terrible experience!!!

Terrible experience! They quoted me $33 for my cell phone then falsely claimed that it had a "ghost image" and revised their offer to only $5. I had to submit two separate demands that they return my device before they finally agreed to return it. Afterwards, too late, I found out that they have MANY negative reviews on Reddit and elsewhere (but for some reason not very many on Trustpilot.) Many users have made similar claims to mine of shady business practices, saying that their offers were drastically downgraded because of non-existent damages. If I could give them zeros stars, I would.

J
Jess · 6 reviews · Experienced 2025-11-04 ·

What a great company

What a great company! Not only do they offer great prices for your devices and quick turnaround payment plans, they are seriously the nicest and most communicative buyback company I have worked with. I love how personal and responsive their staff is. I highly recommend them over and over!

Reply from Gadget Gone2025-11-10

Hi Jess, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

N
Narender · 1 review · Experienced 2025-10-02 ·

GG is excellent

GG is excellent in quick turn around times for trade ins, status updates and secure payout. Will use them again for any future trade ins

Reply from Gadget Gone2025-10-18

Hi Narender, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

R
Robert Meyer · 1 review · Experienced 2025-09-19 ·

Very Easy Process

Very easy process, payment came in a reasonable amount of time in the correct amount. I had a few questions that were answered very quickly. They also had a text option which was convenient. Would definitely do business with again.

Reply from Gadget Gone2025-10-16

Hi Robert, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

J
Jim K · 1 review · Experienced 2025-09-29 ·

Very good resale value for 2 yro iPhone…

Very good resale value for 2 yro iPhone quick inspection turnaround and payment.

Reply from Gadget Gone2025-10-08

Hi Jim, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

B
Brett · 4 reviews · Experienced 2025-10-08 ·

Super fast and super easy

Super fast and super easy. What more can I say? I've used them a couple of times and smooth transaction every time.

Reply from Gadget Gone2025-10-09

Hi Brett, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

M
Michael Akins · 1 review · Experienced 2025-09-16 ·

Great experience

Reply from Gadget Gone2025-10-03

Hi Michael, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team

B
Bob R. · 1 review · Experienced 2025-09-29 ·

GadgetGone is the best

I have dealt with GadgetGone for several years now and they are hands down the best. They come through promptly and they treat their customers beyond fair with their offers. At this point, I would not even consider any other company to sell my iPhone to each year when I upgrade. I highly recommend this company to anyone that wants a steam lined experience selling their tech devices.

Reply from Gadget Gone2025-10-06

Hi Bob, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you! GadgetGone Support Team