Gadget Gone

Disappointing, Misleading Evaluation Process

I sent my phone to Gadget Gone under a price-lock quote, only to be told it arrived late — only after providing photo proof of the postmarked receipt did they retract that claim. Then, my phone was downgraded from “flawless” to “good” without ever providing the photos I requested of my actual device. The whole process feels like a tactic: claim a missed deadline or nitpick condition to justify lowering offers, hoping most customers won’t push back. Their own website shows “Brand New” and “Flawless” as separate tiers, yet they seem to hold “flawless” to the same impossible standard as brand new, which makes no sense for a lightly used phone. I’m pushing back on principle, but overall the experience has been frustrating, lacking transparency, and has left me questioning their business practices.

Fast Decision and Quick Payment

The process was quick, including evaluation of the phone and payment. Gadget Gone paid more than the quote.

First time user with this company

This was my first time using this company to sell them 2 of my old phones. The initial selling process/form was easy and fast. I received constant emails with updates and when I reached out to them for some questions, they answered quickly and efficiently. Very happy with my experience with them, definitely recommend and will use them again in the future. Thanks Team!!

My first time and it could not have…

My first time and it could not have been easier! Fast turnaround time and remember to unlock yourphone! They gave me a chance to do that and would have paid mor which I found so professional!

It was fantastic

It was fantastic. Very simple and quick.

Quick, Easy, Fair

They always make it super quick and easy and give fair payouts.

Received less than half of the quoted…

Received less than half of the quoted figure! Will not use this service ever again!

Bait and Switch

Bait and Switch! Don't trust these people. I was given a quote of $68. based on the condition I said my iPad was in. Once they inspected it, they said they would give me $48. due to noticeable scratches on the screen. I told them, they were no scratches on the screen. Camille offered to see if she could get pictures of the screen. After 2 days with no photos, I told her I wanted my iPad back. It was shipped back to me and when I received it, indeed there were NO scratches anywhere. I was dumb and sent it to them in the original box with the original charger. I did not receive the box or charger back. When I contacted "Camille", I was told that they responsibly recycled those. SCAM, SCAM, SCAM!

VERY Simple process to follow

This was my first time using this company to handle our excess phones. The process was simple, and the communication was clear and concise form the company at all times. Payment was quick and easy to receive. I would recommend them for your phone sale needs.

Coming from an experienced electronic dealer, these guys will scam you

Don't use these guys for your trade in. Go to ItsWorthMore. They offer more and don't screw you over by coming up with bogus reasons to lower their offer. I've traded & sold hundreds of devices — never had an issue… check my other reviews, you’ll see my positive review (with photo proof) of them being much more honest. This company has found a reason to drop my trade-in value by hundreds of dollars both times I tried to trade-in with them. Again, use ItsWorthMore. I've traded in with them and their partnered companies sooooo many times and I always get paid out the correct amount. GadgetGone just wants to get your device then hope you don't have the patience — then accept their lowball (and offensive) counter offer.

Legit, good price

Email communication: a couple replies were just cut n paste when I needed a specific answer. After 3 of these I got a real person writing back to me, solved my one small issue, good. Price for my old iPhone was good. The AMZ gift card showed up instantly.

Great service fair price no complaints…

Great service fair price no complaints here

I found Gadget Gone with a general…

I found Gadget Gone with a general search. Communication/ price/ customer service including follow up was excellent. Will use them again! Definitely recommend!

The process was so easy

The process was so easy. Would do it again without hesitation.

My experience was great with Gadget…

My experience was great with Gadget Gone. They gave me more than expected for my phones as their appraised value was higher that I rated it. Very satisfied and will use them again if the need arrises.

Solid and reliable business!

I had a couple of old cellphones that I didn’t want anymore and Gadget Gone was very effective in selling technology I didn’t want. I used them before a few years ago, great service then and now!

My expectation was low

My expectation was low since I had a bad experience with another similar site. But the estimate was very close to the initial estimate. So I decided to go with it.

Great communication and fast service.

Great customer service and the process…

Great customer service and the process was seamless, appreciate it.

Great service!

Fast, good price for my device, kind.