Gadget Gone (gadgetgone.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 19% of negative reviews; 79 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
T
Tim Dominick · 1 review · Experienced 2025-07-22 ·
★★★★★
The offer for my devices was fair and…
The offer for my devices was fair and they paid me quickly. It was simple to claim my payment as I chose the gift card option. I would do business with them again….
Reply from Gadget Gone2025-08-04
Hi Tim,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
J
Jean · 1 review · Experienced 2025-07-18 ·
★★★★★
I would use them again
I feel I got a fair price and they were pretty quick to evaluate my phone and pay me.
Reply from Gadget Gone2025-07-31
Hi Jean,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
P
Patrick · 1 review · Experienced 2025-07-31 ·
★★★★★
Easy process
Reply from Gadget Gone2025-08-01
Hi Patrick,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
d
dean · 1 review · Experienced 2025-07-30 ·
★★★★★
Received a very fair offer for my Apple…
Received a very fair offer for my Apple Watch. Very easy transaction. Highly recommend.
Reply from Gadget Gone2025-07-31
Hi Dean,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
A
Andy · 1 review · Experienced 2025-07-18 ·
★★★★★
Great experience
Gadget Gone’s trade in process was easy and straightforward, and they even provided more trade in value once they assessed my phone.
Reply from Gadget Gone2025-07-30
Hi Andy,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
D
David Akey · 2 reviews · Experienced 2025-07-16 ·
★★★★★
I thought my iphone16 was unlocked!
I thought my iphone16 was unlocked and it wasn’t. Jess walked me thru the process and made a difficult time with my ex cell phone provider so much easier. Her help was greatly appreciated. Also GG gave me more money than originally quoted due to the pristine state of my phone. Terrific experience.
Reply from Gadget Gone2025-07-29
Hi David,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
J
Joe Patrick · 1 review · Experienced 2025-07-24 ·
★★★★★
A great company to deal with!
A great company to deal with. Fast response to my emails and fast payment. I was impressed by all that they do and did for me!
Reply from Gadget Gone2025-07-28
Hi Joe,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
S
Scott · 23 reviews · Experienced 2025-07-27 ·
★★★★★
RIPOFF
Two times I have used these folks - not sure why - last time .. the offer was $300 ... but they rduced it to $60 -- this time the offer was $250 ... they reduced it to $50
They said both phones had bad batteries - bullshit
Don't use these guys!
Easy process, got paid quickly once they got my phone, offer amount was fair and higher than another similar website I tried before.
Reply from Gadget Gone2025-07-28
Hi Emily,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
J
Jane · 2 reviews · Experienced 2025-07-23 ·
★★★★★
Sold my iPhone 12 mini to GG
I sold my old iPhone 12 mini that was in pretty good condition cosmetically with minor scratches, but the battery was pretty faulty since I burned through it, as in you can't use it unless it's plugged in to the charger at all times. After their offer, I requested slightly more, mentioning that the functionality of it was perfect and that it was just the battery that was dead. The screen had never been cracked, etc. so I thought maybe they could evaluate my phone again. I had also gotten an offer from a local shop in my area too before sending it to GG. GG ended up coming back and raising the quoted amount, and it was higher than what I was even expecting. So I'm more than grateful. I opted for the gift card option, where there was an additional bonus on the quoted amount. The whole process was great! I mailed my old phone in, got a quote, got the quote adjusted to a more than happy/reasonable amount, and I'm more than pleased. I will plan to use them in the future! Thank you for the great service!!
Reply from Gadget Gone2025-07-24
Hi Jane,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
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Luis DeLeon · 1 review · Experienced 2025-07-23 ·
★★★★★
They gave me the quote they said they…
They gave me the quote they said they were going to and even raised it. Thanks Gadget Gone!
Reply from Gadget Gone2025-07-24
Hi Luis,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
Great experience quick and fast! I will be using them again
Reply from Gadget Gone2025-07-24
Hi Bryan,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
K
Kolton · 2 reviews · Experienced 2025-07-17 ·
★★★★★
Straightforward & Painless; I recommend
Selling my used iPad to Gadget Gone was straightforward. The price I was paid matched a fair evaluation of the device's condition. Gadget Gone clearly details what state a device must be in to qualify for each payment condition. Communication was excellent, and payment arrived quickly and painlessly.
Reply from Gadget Gone2025-07-23
Hi Kolton,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
c
customer · 2 reviews · Experienced 2025-07-18 ·
★★★★★
Go somewhere else!
Go somewhere else! This is the classic Bait and Switch. They offered me $196 for my iPhone 12 in pristine condition so I sent it in. After they received it they said it was "scratch and damaged" and only worth the $100. I read some bad reviews on reddit but I thought I'd take a chance. These guys are shady.
V
V R · 1 review · Experienced 2025-07-17 ·
★★★★★
Under cut you
Make you an offer, then cut it by 60% when they get the phone…
G
Gary Rush Jr. · 1 review · Experienced 2025-07-16 ·
★★★★★
Although being cautious with selling my…
Although being cautious with selling my spare phone, I was pleased by the constant communication and updates I was given. They were straight forward and honest and the turn around time was quick. Will gladly to business with them in the future.
Reply from Gadget Gone2025-07-22
Hi Gary,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
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Ace · 1 review · Experienced 2025-07-14 ·
★★★★★
Great Experience with Gadget gone
Gadget gone, made it really easy to sell my used iPad. They paid what was quoted, and when I had a question, customer service responded to my email quickly. I will definitely be using them again.
Reply from Gadget Gone2025-07-22
Hi Ace,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
Jessa from Gadget Gone was top notch! Very informative and always ready to help! It was the easiest process and I got paid top tier for my devices! Thank you Gadget Gone!
Reply from Gadget Gone2025-07-18
Hi Brody,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
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Jessica · 1 review · Experienced 2025-07-08 ·
★★★★★
Jessa P is absolutely phenomenal!
I sent in my iPhone 11, was immediately assisted by Jessa P the same day it was received and she not only worked with her Pricing Team on ensuring that I would receive the comparable trade-in value for my phone, but she stayed in communication with me every step of the way, extremely thorough and supportive and empathetic and so sweet! I opted for receiving the payment via electronic gift card and she ensured I received it and was able to access the link, and stayed in communication with me even afterwards! Jessa is an absolute blessing! We definitely need more caring, sweet souls like her! When I go to trade-in my iPhone 15 Pro Max, I for sure will be doing so through GadgetGone! I am eternally grateful, thank you so very much Jessa P!🥹💖
Reply from Gadget Gone2025-07-11
Hi Jessica,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team
this company is 100% legit. I received the $$$ I was told I would. I was skeptical every single step of the way taking pics of my phone etc encase I had to fight for the money I should get based on the quote I received, but nope it was nothing but great and honest work from a great and honest company!!
Reply from Gadget Gone2025-07-09
Hi Bryan,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
GadgetGone Support Team