About Galaxus.fr
Data updated- Website
- galaxus.fr
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 11 reviews
- Replies to negative
- 100% (2/2)
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About this business
Galaxus est non seulement une boutique en ligne, mais aussi un magazine et une communauté vivante et professionnelle. L’équipe rédactionnelle interne travaille en toute indépendance. Elle teste de manière critique et communique honnêtement même lorsqu’un produit n’est pas convaincant. Et ce, sans tenir compte des pertes de chiffre d’affaires. Si toutefois une question reste sans réponse, la communauté Galaxus est là pour vous aider et vous apporte des réponses en quelques heures grâce au chat.
Written by the business, not verified by us.Is Galaxus.fr legit?
Galaxus.fr (galaxus.fr) has a 4.6 out of 5 rating on OK.one, based on 24 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Very good price
Very good price! And fast delivery! Anytime again.
Bon site
Top Rapide Top efficace Top pas cher Au top du top
The range on the tile pro is much…
The range on the tile pro is much better than the standard version, though the replaceable battery is a bit hard to find
One of the best shops out there
One of the best shops out there. I know it since I was living in Switzerland. Impeccable webiste and after sales experience (that is underestimated by most users). Highly appreciate the transparency efforts with the warranty and return rates. I think people should use less (or none) Amazon and more Galaxus.
mark ldnFrance · 1 review · Experienced 2026-01-28 ·
Fast and helpful
Fast delivery, within 2 days received. Helpful responses from servicedesk to sort out my order
reliable
reliable, well communicated delivery !
Rapide et efficace et conforme à la…
Rapide et efficace et conforme à la description
Topissime
Top! 👍 Site de confiance
Article conforme à la description
Article conforme à la description, envoi rapide
Excellent service and product
Le nouvel Amazon
Il y’a enfin une véritable alternative à Amazon en France !
Article non conforme au photo et…
Article non conforme au photo et remboursement dérisoire. Je ne commanderais plus chezeux à fuir
Reply from Galaxus.fr2025-04-07
Bonjour, Nous vous remercions d'avoir pris le temps de laisser une évaluation et regrettons que cette dernière soit négative. Dans un soucis constant d'amélioration de nos services, nous nous permettons de vous faire parvenir une requête afin d'obtenir de plus amples informations concernant le cas auquel vous faites référence. Avec nos meilleures salutations, Team Galaxus
Great warranty process
My LG monitor failed after 12.5 months, and the replacement process under warranty was fast and friction-less. Customer service was responsive and transparent.
Good service
Good service, good price, good delivery ! very reliable company
Impeccable !
Saikiran AkkapakaSwitzerland · 1 review · Experienced 2024-10-25 ·
Really quick and reliable delivery
Aleksandrs DubovsLatvia · 1 review · Experienced 2024-08-06 ·
Scammers Fraudsters
Made and order what never arrived lost 3900 eur. Galaxus answer they can help because DHL cant locate my package and to go to police. People please avoid this SHOP dont buy anything dont risk your money. Authoraties and bank informed about these fraudsters.
Reply from Galaxus.fr2024-10-02
Thank you for your review. We sincerely apologize for the inconvenience caused by the missing order, this is certainly not the experience we strive to provide. Unfortunately, DHL has just informed us that they are unable to provide precise information regarding the location of your parcel. As a result, we regret that we are unable to take further action in this case. In such situations, we recommend that you file a police report, as there may be a potential theft involved. We truly appreciate your understanding. Best regards, Your Galaxus Team
Good experience
Good price, easy command and fast delivery. Plus you can pay 4x with Paypal.
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