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Events & Entertainment

GearUP

ClaimedCollecting reviews

592 reviews

3.6592 reviews
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About GearUP

Data updated
Website
gearupbooster.com
Category
Events & Entertainment
Location
Singapore
Status
Unclaimed
Last 12 months
504 reviews
Replies to negative
92% (115/125)
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About this business

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.

Written by the business, not verified by us.

Is GearUP legit?

GearUP (gearupbooster.com) has a 3.6 out of 5 rating on OK.one, based on 592 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications. However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.

Auto-generated from all reviews of this business. For reference only.

What people say

Subscription SCAM

After purchasing the subscription, it is difficult and almost impossible to cancel it. There is no option or button to cancel the subscription in the PC application. The support team responds with template messages that do not address the issue and have nothing to do with subscription cancellation, essentially just generic replies. I also contacted them via email, but never received a response. Be cautious when purchasing a subscription, as the cancellation process is unclear and appears intentionally complicated.

Reply from GearUP2025-12-26

Sorry for the frustration — this is not the experience we want you to have. Subscription cancellation is available through the account/subscription page, but I understand it can be unclear and that support responses didn’t help in your case. If you’d like, you can contact me directly([email protected]) and I’ll personally help you cancel the subscription or check eligibility for a refund. I’m also feeding this back to the team to improve the process and support quality.

UNDEFINED

LAG. UNDEFINED

Reply from GearUP2025-12-26

Hi, Thank you for taking the time to share your experience with us on Trustpilot. I’m truly sorry that your experience didn’t meet expectations — that’s never what we want for our users. I’d like to let you know that we’re more than willing to do everything we can to help. This includes arranging a full refund and technical support. Please contact me via my e-mail([email protected]). Thank you.

Game Boosting is not free like what is…

Game Boosting is not free like what is the purpose of the company when it asks money just to boost games? if thats the case then there is no meaning to even run the company if you are asking money for the most basic thing 1/10 brand.

Reply from GearUP2025-12-10

I’m really sorry to hear that our service didn’t meet your expectations. Our product is focused on improving game connectivity, but I understand it wasn’t the experience you hoped for. If you’d like to request a refund, please feel free to contact me directly([email protected]) — I’ll help you take care of it.

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