GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.
Written by the business, not verified by us.
Is GearUP legit?
GearUP (gearupbooster.com) has a 3.6 out of 5 rating on OK.one, based on 592 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications.
However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.
Auto-generated from all reviews of this business. For reference only.
What made my experience great is the 20-40 less ping I get.
What made my experience great is getting 20 less ping on Valorant. I've seen the advertisements claiming to boost fps or at least showing a before an after of getting more frames. But I wasn't expecting anything like that. What I was expecting was to have less ping on other games too such as R6Siege and EFT, It was only sometimes I got less than my average ping, and other times my ping stayed the same if not worse since the server is located in one area. GearUp only works if the game server is located at one location and not a general area. Val has different servers to choose from while other games don't. It sucks that it doesn't work as well on other games as it does on Val. I would say its worth its o10 bucks a month but don't expect anything insane.
Reply from GearUP2025-01-16
Hi Aulimo,thank you for your valuable feedback, it means a lot to us. The issue you described is clearly not the experience we aim to provide. If possible, please reach out to me via email or Discord([email protected]/wittgenstam), so our technical team can offer further assistance to resolve the issue and provide potential compensation and solutions.
Wishing you a wonderful day!
It really does make a difference when playing, I use this mainly for Roblox, and it makes my ping about 20 less every time, and for me, thats pretty significant. Whilst using this, I average about 30-40 ping, which truly works well.
this appliction is ass, it brought my ping on Fortnite from 5 to 15 and that's not all, when i use gearup booster i get these lag spikes very frequently.
Also when i later tried to uninstall gearup booster it wouldn't work, so now I am stuck with this piece of crap. furthermore when i run the game now with gearup booster off i still get alot more lag spikes than before.
Reply from GearUP2025-01-06
Hi, Alvin Pro. I am truly sorry to hear about your negative experience. Please feel free to reach out to me via email at [email protected]. Our team is committed to providing you with any technical support and help you need. If the issue persists, we can also discuss alternative solutions, including a potential refund. Wishing you a wonderful day.
If Tarkov suddenly runs the Gear Up Booster program, it becomes too slow. The reaction speed and progress speed of all games, etc.
Reply from GearUP2025-01-06
Hi 망고치즈. Thank you for bringing this to our attention. I'm sorry to hear about the performance issues you're experiencing when using the GearUP Booster with Tarkov. I would like to assist you in resolving this matter. Please contact me directly at mail ([email protected]) so we can provide the necessary technical support. If the issue persists, we can also discuss alternative solutions, including a potential refund.
The service works as advertised, in some situations the boost is minimal, others significant. I recommend trying this app for anyone who is struggling to get a stable connection in their games.
its a good app to reduce ping and its easy to use with a nice UI
Reply from GearUP2024-12-27
Hi Mehrad Sheed,
Thank you for your review. We noticed your feedback, but our team is currently unsure about what specifically left you dissatisfied or where we could improve. If possible, please feel free to contact me via email ([email protected]). I’d be happy to assist you further.
The vpn works dropped maybe 30 ping on Fortnite but it gives me alot of packet loss when im on discord on call with my friends. Tested this by checking the difference when Im on call and not. Gives me about 15 packet loss. Was wondering if you guys could fix it because its really a struggle when im trying to play.
Reply from GearUP2024-12-27
Hi James,
I sincerely apologize for your negative experience. Our team is eager to help resolve the issue. If possible, please contact me via email ([email protected]), so our technical team can provide further assistance, along with potential compensation and solutions. Wishing you a wonderful day!
Gearup Booster helps very well to decrease ping in shooter games, and provide good consistent connection to servers. Very comfortable and affordable to use.
The service was good for the time that I actually used it. Still, I have some issues but the team is very helpful and eager to improve.
I'd definitely recommend it.
- GearUp Booster scammed users by displaying false price.
- During Black November, GearUp Booster decided to offer a 3-month plan with 1 month free and a 1-year plan with 3 months free. However, they set the discounted price for 1 year at 27,999 VND/month, which should total around 336k VND for the whole year, but they listed the price as 424k VND for 1 year. If they are calculating the cost for 15 months (12 months + 3 months bonus), the total should be around 420k VND, so where is the remaining 4k VND?
- Do you know What's even worse? When I contacted them on their Discord server, the staff ignored me. When I opened a ticket to explain this issue, they banned me from the server without giving any reason.
- You can search for "gearup booster is weird" on youtube to see my proof about GearUp Booster
Reply from GearUP2024-12-09
Hi Justine,
Thank you for your feedback, and I’m sorry for any misunderstanding caused. Please note that 12+3 months actually equals 365+90 days (not 360+90 days). It seems the extra 5 days might have been overlooked, leading to the assumption that we overcharged you by 4,000 VND.
Thank you for your understanding and support. If you have any other questions, please feel free to reach out to me via email at [email protected].
Absolutely horrendous customer service, generic copy and paste responses. No accountability, service doesn't even work and charged my card after asking them to cancel.
Reply from GearUP2024-11-19
Thank you for your feedback. We’re sorry to hear about your negative experience and sincerely hope you’ll reach out so we can assist you further, help resolve the issue, and improve the overall user experience. Feel free to contact me via email or Discord. Wishing you a wonderful day!
E-mail: [email protected]
Discord: wittgenstam
i gave it 4 stars because its really good but the bad sides are, when I'm in a mid fight it just my ping will just randomly spiked to 1000k ping. which is very annoying.
It works for the most part and that's good to know. However did have some issues of disconnecting in games sometimes even though my internet is fine and it's only after i've used gearup
horrible customer service and terrible UI design. For the 3 day trial you have to input your card info. Trying to contact customer service on their website leads you to a discord to submit a ticket, and they lead you a section on the client to submit a ticket. After asking for a refund 4 times at this point I was asked to open another ticket (???) and then told they actually don't give refunds
Reply from GearUP2024-11-11
Thank you for your feedback. They are very important to us.
We’re truly sorry about your experience, and I sincerely hope you’ll reach out so I can provide further support and compensation.
You can contact me via email or Discord. Wishing you a wonderful day.
E-mail: [email protected]
Discord: wittgenstam
Very well made internet booster, would recommend to majority of people who want to play at the next level. I have rated it a four for being overall well made but i have two minor critiques. The booster's node i set always resets and i can't find a way to fix it if there is one. And it is very annoying how you have to pretty much open games with gearup or they just wont boost. Other then those great product 4/5 stars would recommend!
when im trying to boost roblox the dumb 3 trial thingy stops it and it cancel
CAN U GUYS TAKE IT OFF BRO ITS SO ANNOYING
MAYBE SOME PEOPLE HAVE PROBLEM WITH THIS
(part 2 about the trial on my pc) so like i know its important but like last week i download yall on my phone and it works comepletey fine. and for my pc it stops and the trial thingy appears maybe gearup can try it to like make noooot so very often for new people that install gearup should u do that?
Reply from GearUP2024-10-18
Thank you for your feedback and suggestions. They are very important to us. If possible, could you please contact me via email or Discord to provide more details about the issue? We would greatly appreciate your assistance and will offer appropriate compensation. Have a wonderful day.
E-mail: [email protected]
Discord: wittgenstam
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