Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.
Written by the business, not verified by us.
Is geeksoutfit.com legit?
geeksoutfit.com (geeksoutfit.com) has a 3.1 out of 5 rating on OK.one, based on 886 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled.
Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.
Auto-generated from all reviews of this business. For reference only.
I ordered a Xmas jumper on the 20th of November and it did not arrive until 31st December, despite the 10-15 days shipping promise. Customer service, whilst responsive, were not helpful. Lastly, whilst given the price, I was not expecting a great quality product, this was still disappointing. The Christmas jumper was not a jumper but a printed long sleeve t-shirt. Will not be using again
Reply from geeksoutfit.com2025-01-02
Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment caused by the delay in delivery and the product not meeting your expectations.
We understand that the timing of your order was particularly important for the holiday season, and we regret that it did not arrive within the promised 10-15 day shipping window. Additionally, we acknowledge that the item received did not match the description on our website, which is unacceptable.
Please be assured that we are taking your feedback seriously. To address these issues, we would like to offer you a full refund or replacement, whichever you prefer. We will also review our supplier processes to ensure such discrepancies do not occur in the future.
To assist you further, could you please provide us with your order number? This will help us process your request more efficiently. For any additional assistance or concerns, you can reach out to us at [email protected].
Once again, we apologize for the unsatisfactory experience and appreciate your understanding as we work to improve. We hope to have the opportunity to serve you better in the future.
Best regards,
GeeksOutfit Support Team
I ordered 3 t-shirts on 12/17/24 expecting to have them for Christmas presents. It is 12/31 and still no
t-shirts. The tracking system is virtually useless as it only says "arrived at facility in US" (from China). I leave my current address (shipping address) for Florida in 3 days. I am very disappointed with geeksoutfit customer service (automated email replies) and NON-delivaery to date. I would appreciate a full refund to my credit card and be allowed to keep the merchandise - if they arrive.
Reply from geeksoutfit.com2025-01-01
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
I love the variety of products, but it took a really long time to receive my purchase. I now know that if I order something, I need to order earlier than expected.
Reply from geeksoutfit.com2025-01-01
Dear Customer,
Thank you for your feedback. We sincerely apologize for the frustration and inconvenience caused by the delayed shipping and lack of clear communication regarding our shipping policies.
We are committed to improving our transparency and customer service.
We are willing to give you a partial refund as a compensation.
If you are interested in this, you can contact [email protected]
We are here to help you.
Geeksoutfit Customer Support Team
3-4 weeks delivery. Horrible quality sweaters directly from China.
I'm very disappointed.
Reply from geeksoutfit.com2024-12-31
Dear Customer,
We sincerely apologize for the problems you encountered when ordering.
We are taking steps to improve our quality control and ensure the consistency of our products.
Please contact our customer service team and we will give you a satisfactory solution. [email protected]
We regret that your order process was not smooth
Thank you for your feedback, which will help us improve our service.
Sincerely,
Geeksoutfit Customer Service Team
I didn't realize I was ordering from China (my fault for not checking) until the transaction was completed. It took 15 days for the 3 shirts to arrive. One shirt is too small and unwearable by the planned recipient; the other 2 sweatshirts fit perfectly when they arrived but shrunk badly after washing so now unwearable by the planned recipient. I could send back and exchange, but wait a month for replacements? A complete waste of money.
Reply from geeksoutfit.com2024-12-31
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We are willing to resend or refund.
If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
I like a lot of the designs, not seen anywhere else. Unfortunately I didn't see that they ship from China. My items apparently didn't ship for a week after purchase 12/10, and tracking has not been updated since they arrived in the US several days ago. Now their intended recipient is about to travel back home, apparently without their xmas gift. what a lousy
experience.
01/06/2025 Geeksoutfit responded the day after I posted this review, said they would provide a valid tracking link. I still haven't received any tracking info since 12/30 and have no idea where my items are or when I will receive them (if at all).
01/13/2025 I received the items on 01/07, nearly a month after ordering. Unfortunately they were low quality, not as shown on the website, and the measurements did not match the sizing chart. After several email exchanges I accepted an 85% refund. Sending things back to Hong Kong was price- prohibitive so I donated them to a local thrift shop. On the positive-- emails and refund were issued promptly.
Reply from geeksoutfit.com2024-12-31
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
There has been no communication or tracking information since the package arrived in the US on 12/13/24. I don’t know if I’ll ever receive it or how to contact anyone.
Reply from geeksoutfit.com2024-12-29
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
Good design. Long Lead time.
Possibly just drop shipper, or possibly print / manufacture on demand.
I am pretty sure that they have actually shipped something... but it certainly wasn't even within the expected international peak holiday adjusted shipping dates. Produced at time of order, and shipped from China.
No additional tracking transparency after clearing US customs. * Despite comment that they would provide an additional tracking number, they did not.
Ordered 4 December - did not make it before Christmas. *Update: Not by 12/29 either.
Reply from geeksoutfit.com2024-12-28
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
The items take way too long to receive. I ordered 2 shirts for Christmas, in November, and I still haven’t received them and it’s past Christmas. I won’t order from this site again.
Reply from geeksoutfit.com2024-12-28
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
Slow shipping. I ordered Dec 7 and it only arrived today, Dec 27th. Well past when it would be useful. On top of that, the sizing for the men’s medium ran very large. It hangs off my body like it’s at least a large if not an XL. Would not shop here again.
Reply from geeksoutfit.com2024-12-28
Dear Customer,
We sincerely apologize for the problems you encountered when ordering.
Please contact our customer service team and we will give you a satisfactory solution. [email protected]
Thank you for your feedback, which will help us improve our service.
Sincerely,
Geeksoutfit Customer Service Team
Misspelling. Instead of I AIM TO MISBEHAVE, it says I AM TO MISBEHAVE. Can you make a correct one & we can trade?
Reply from geeksoutfit.com2024-12-27
Dear Customer,
Thank you for bringing this to our attention. We apologize for the typo on your item and appreciate your understanding.
We can certainly send you a corrected version. Please contact us at [email protected] to arrange the exchange.
Thank you for your patience.
Best regards,
Customer Support Team
Delivery took 3 and a half weeks with no tracking info available and the only response being just wait. 5-7 days was advertised. The t shirts are fine but at £18 each I would have expected better shipping. I wouldn’t order again.
Reply from geeksoutfit.com2024-12-26
Dear Customer,
Thank you for your feedback. We sincerely apologize for the 3.5-week delivery time and the lack of tracking information. We understand how frustrating this experience has been
We are working to improve our shipping processes and provide more reliable tracking updates.
We will enhance our customer service to ensure better communication.
We appreciate your feedback and are committed to improving our service. If you have any further questions, please let us know.
Thank you for your understanding.
Best regards,
GeeksOutfit Customer Service Team
You probably won't get your stuff, you definitely will get the run around
**Edit** They offered me 5% refund as consolation, that was an insult. Then they offered me 20% because they wanted to save their reputation as my review had gone live. I finally countered with an option: 50% refund or they clearly state that this is a China based company somewhere on their site. They settled on 50%. I'm amending my 1 star to 2. They were hoping for 4 or 5 stars. That will NEVER happen unless they do some serious overhauling of their customer service. I had to fight for any contact and to get any new answers. I didn’t need to know that my order was stuck, I could clearly see that, I needed to know what they were doing about it. The answer was nothing. The rest of the review remains the same. It’s is 6 days after Christmas, 15 days after promised delivery date. I still don’t have my package and still have no clue where it is. I have my 50% refund though. So if you order something and it gets lost, don’t count on getting your money back and don’t count on a replacement, your just shit out of luck unless you have time to fight and be insulted with 5%. Oh! And don’t bother with the shipping insurance, all you’ll get back is $5.00. My ordered is considered fulfilled. Yet, I still don’t have it.***
This company is based in China but nothing on the site indicates that this company is based in China. I have no problem with Chinese goods but I usually know where I'm ordering from because the sites are up front about origination. This one is not.
I supposedly ordred this item in plenty of time as their website has banners on every page promising delivery by Christmas if you order now!! I ordered immediately but that didnt matter. Not only that but when the order is eventually sent out, it takes as long as it takes and do NOT bother contacting customer service. The only responses are to be patient and a copy of the tracking link which you are already monitoring daily. They don't offer any consolation or consideration for the broken promises or lies. Their lack of response is pretty much. "OH, WELL"
I 100% will never order from them again and I'd suggest you look elsewhere for honest geek wear. There are plenty who do not mislead.
Reply from geeksoutfit.com2024-12-26
Dear Customer,
We regret that our delivery promises were not met, despite the banners on our website suggesting timely Christmas delivery. We acknowledge that this was misleading, and we are taking steps to improve our communication and delivery estimates, especially during peak
We deeply apologize for the inadequate responses from our customer service team. We understand that waiting for an order can be stressful, especially when it’s meant as a gift. We are committed to improving our support services to provide more proactive updates and better assistance.
We truly appreciate your feedback and understand that your trust has been shaken. We are committed to making things right and improving our practices to prevent similar issues in the future.
Thank you for your understanding and patience.
Best regards,
GeeksOutfit Customer Service Team
Item wasn’t despatched for 6 days after order so it missed the event I wanted it for. When it did arrive the quality is dreadful. The item is so thin if there was no print it would be transparent and the quality of the fabric is so poor for price being charged. The actual print of the message is unreadable when worn as the fit is dreadful. Raised a PayPal incident but no response and options under the buyer protection additional payment are non-existent. Wish had read their Trustpilot reviews before order.
Reply from geeksoutfit.com2024-12-25
Dear Valued Customer,
Thank you for your patience and understanding.
Please check the email we sent to you.
We hope this resolution meets with your approval.
Your understanding and continued support are greatly appreciated.
Looking forward to your response.
Best regards,
GeeksOutfit Customer Service Team
I have serious concerns that my purchase may not arrive nor exist and I am out $100+. A family member wanted some T-shirts for Christmas and I ordered them, no knowing this company ships from China. It took 5 days from purchase (December 12, 2024) to receive a shipping notification (December 17, 2024). As of today (December 23, 2024), there is no shipping label for tracking. There is no contact information to reach out to customer service. If I had known this company was from China, I wouldn't have patronize it. BUYER BEWARE.
Reply from geeksoutfit.com2024-12-24
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
Ordered christmas shirts on the 6th of December. Today is the 23rd and sadly nothing has shown up. Tracking appears to be stuck and the aupport team don't seem to read their emails as when trying to reach out about the faulty tracking they just provided the same tracking again.
Very disappointed as now none of the gifts will arrive in time.
Won't be ordering again due to the experience. Will wait 1 more month before I try to claim back via the bank.
Edited -
Following on from a long wait the items did arrive, unfortunately not before Christmas. Customer service provided a 20% refund due to this.
The 'jumper' was horrendous quality, made to look knitted but absolutely made of polyester.
However, the shirts were of fantastic quality and after one wash the print has not faded or even split. I am suitably impressed, enough to change my 1 star to 3.
I would order from here with a pinch of caution.
Reply from geeksoutfit.com2024-12-24
Dear Customer,
Let me assure you that we are taking immediate action to resolve this:
We will provide you with a valid tracking link as soon as we have one, so you can monitor the progress.
We appreciate your patience and understanding. Please rest assured that we are committed to resolving this issue promptly. If you have any further questions or need assistance, please don’t hesitate to contact us. [email protected]
Best regards,
GeeksOutfit Customer Service Team
OK sweaters, long shipping times and terrible return/refund process.
I purchased one of their "ugly sweaters" as a gift for a friend; I ordered a size Medium. I received the sweater 11 days later but while the tag reads size Medium, the sweater fits like a size Large.
The pattern and colors are good, the fabric is OK; it feels more like a thick tee than a sweater.
Their customer support said they could send a smaller size but it would take 12-15 working days to get it ready, then ship. They advised against returning the sweater as return shipping fees could go up to US$40; instead, they offered 10% off for the troubles; after more talks they offered 30% off. I gave up and accepted the discount in the end.
I wouldn't recommend this company to a friend.
Reply from geeksoutfit.com2024-12-17
Dear Customer,
We apologize for the confusion and frustration you've experienced with our return process.
We understand your desire for a refund and appreciate your patience.
We are willing to offer a refund as a gesture of goodwill. Please contact us: [email protected]
Thank you for your understanding.
Best regards,
Geeksoutfit Customer Service Team.
Ordered a shirt over a month ago, and still hasn't arrived yet. The 3-5 business days for fullfillment became 9 business days until shipment was confirmed. The tracking provided didn't work, but was able to track it down myself. Now I just got another surprise, custom fees to pay, which amount to half the price of the said shirt (which wouldn't have been the case in case the customs declaration would have been made properly)...ending up paying around 50€ for a shirt that costed 27€ :')
Reply from geeksoutfit.com2024-11-01
Hi there
Thank you for reaching out and sharing your concerns. We sincerely apologize for the extended delivery time and the issues with tracking and custom fees. We understand how frustrating this must be for you.
1. Delivery Time: We regret the delay in fulfillment and shipping.
2. Tracking Issues: We apologize for the issues with the tracking information. We will work to improve our tracking processes to ensure better visibility for our customers.
3. Custom Fees: We understand the additional custom fees you have incurred. This is not the outcome we intended, and we will review our customs declaration process to prevent such issues in the future.
If you have any further concerns or need additional assistance, please don't hesitate to contact us at [email protected].
Thank you for your understanding and patience.
Best regards
So far, no product. Ordered two weeks ago and no confirmation it shipped. Tracked it myself and saw it’s between facilities, whatever that means. We as a country need to do better flagging websites as China based. Would never have ordered otherwise
Reply from geeksoutfit.com2024-10-29
Dear Customer
We apologize for the extended wait and the inconvenience with tracking your order.
Due to unforeseen delays, tracking updates may lag. We have escalated this issue to expedite delivery and improve tracking visibility.
Your patience is greatly appreciated.
For further assistance, please reply to this email. [email protected]
Best regards,
Geeksoutfit Customer Service Team
Ordered 3 shirts! 2 came proper size, 1 came in wrong! Were supposed to be all 5XL, but 1 was small!
Reply from geeksoutfit.com2024-10-25
Dear Customer,
Thank you for reaching out to us regarding your recent order.
To resolve this issue, We can send you a replacement shirt in the correct size (5XL) at no additional cost.
To proceed with the exchange or refund, please let us know your preferred option and provide the following details: [email protected]
•Order Number: [YourOrderNumber]
•Date of Purchase: [YourPurchaseDate]
•Photo of the Incorrect Shirt (if possible): This will help us verify the issue more quickly.
Once we receive this information, we will process your request as soon as possible.
Thank you for your understanding and patience.
We appreciate your business and hope to resolve this issue to your satisfaction.
Best regards,
Geeksoutfit Customer Service Team
Nerdywave
Tokyo-Tiger
Shawncraft
Purplehecate
Halara
Oxknit
Joom
Pagewings