Gems On Display (gemsondisplay.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
I have used this company three times and all three times they have lost my order. It is shipped very late because they lost my order. The graphics department doesn’t talk to the customer service and customer service is about the worst I’ve ever experienced. I don’t understand why they have such high reviews when I’ve had such bad experiences.
I placed an order for display fixtures I needed for an event. There was a problem on the shippers end that caused a delay and I wouldn't receive my order on time. I contacted customer service for help. They went above and beyond to get another shipment to me just in time for the setup of my event. My customer service rep was also very timely and kind in his correspondence. I love the quality and price of their products. I only use their fixtures to display my handmade artwear jewelry.
I’ve been using Gems On Display products for at least 15 years if not 20. I wouldn’t go anywhere else. I always know I can count on fast shipping and good products. The customer service, on the rare occasion that something has gone awry, has always been stellar. If you have the opportunity to compare the products from GOD to another supplier, you would see the difference. Other shops might even sell ‘flocked’ jewelry boxes as ‘velvet’, that won’t happen at GOD. Even the classic white boxes are a great quality and true to size. The acrylic gem pots are a great quality too. I ship at least one item from GOD with every order I fill. I’ve had so many compliments over the years about these products. I wouldn’t go elsewhere for my supplies. I was lucky to have found GOD in the beginning and I hope to continue this relationship with them for many years to come. Mary CougarCoveJewelry
Absolutely love Gems On Display! Their selection and quality of products along with their service is exceptional! Bottom line, their products make our products sell! Rose & Frank Signs Of The Cross
I have been ordering from this company for decades and everything arrives in perfect condition. Their prices are the best, products are top notch, would never consider going anywhere else. They give you personalized service, you are a name and not a number to them.
Great product at great prices and timely responses from Customer support team
Fast customer service response! So easy to work with them!
Awesome job! Product we requested was extremely professional and I expect we will be doing more repeat business for sure.
Had my first purchase with this company, and the communication has been fantastic and the products are top notch! You can tell that they put that extra touch on everything. Even the packaging was done professionally, not to mention I received my package in 3 days! Will be doing lots of business with you again! Thanks!
A pleasure to deal with! Highly recommend!! Such nice and efficient customer service.
I ordered a custom logo print job on some pen boxes. I realized shortly after ordering that I had sent them the wrong artwork. I asked them to hold off and I would send them the correct artwork. That was on a Monday. I sent a note Tuesday asking if they were able to use my artwork and they replied yes. On Thursday I received my order - 72 hours after I sent them the corrected artwork. Crazy fast processing time and shipping time. The boxes turned out excellent. I will use Gems on Display every time.
Thank you very much for your business!
I recently had the pleasure of working with Paula, and I am beyond impressed with their exceptional service. I needed to place an urgent order, and Paula went above and beyond to ensure that I received it on time. Their team was incredibly responsive, communicative, and dedicated to meeting my needs. Not only did they deliver on their promise, but the quality of the product was also outstanding. I highly recommend Gems On Display to anyone looking for a reliable, efficient, and customer-focused partner. They truly exceeded my expectations!
Thank you very much for your business! We greatly appreciate your support!
Gems on Display is a great company. Iove their products and pricing structure. The customer service is responsive and professional at all times. I would heartily recommend this company.
Thank you very much for your business! We greatly appreciate you working with us!
I have been ordering from Gems on Display for at least ten years. They are always prompt in delivery and very communicative when I have questions. I highly recommend them!
Thank you very much for your business! We greatly appreciate you working with us!
I have been in the jewelry industry for 50 years and the family at Gems on Display are the best people that I have worked with for presentation jewelry gift boxes! They truly care and take great pride in what they do! Fair, honest, helpful, and always going above and beyond to help make my business shine with my customers!
Thank you very much for working with us! We greatly appreciate your business!
We have been working with Gems on Display for over 5 years. This business has gone above and beyond to help support our business and our needs. Someone is always willing to speak with us about our high needs and they ALWAYS accommodate. From one business to another, I HIGHLY recommend.
Thank you very much for your business and continued support! Has been a pleasure working with your company!
I’ve been ordering from gems on display for years Great prices & customer service!!
Thank you very much for your business & continued support!
I order custom printed displays for this company often and they are perfect!! Every time I have called or emailed I get a real person with a prompt response! Helpful and easy to work with- I've done a ton of display ordering and this is the best product I've received! Hot tip: get your logo printed on displays!! It's make a huge impact to presentation!
Thank you very much for your business! We greatly appreciate your continued support!
Placed order for jewelry display board. Money taken out of bank. Never received confirmation of order or tracking. Left message on webpage. Received email with tracking number. Tracking number stopped at 2nd destination. Never got to me. Asked for refund and haven't heard anything back.
Hello Karen, Thank you very much for your business. We were able to ship your order out through the USPS, it looks like the order has been delivered to your address on February 27th. Please let us know if this package did arrive. Thank you again!
After being lied to twice about the item being shipped, the item was supposedly shipped but only the try insert I ordered was delivered today. I had explained on both calls previously that I need this display for a gallery opening Friday. Today, Saturday, the packing slip states the tray is backordered! Having no stock is one thing, lying to me on 2 different occasions and telling me the item has shipped on both occasions is absolutely unacceptable. I've ordered from this company on several occasions and have had a couple of issues but they've always fixed it and have never lied like this. I'll be finding my displays elsewhere even if I have to pay more.
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