General Medicine

Had to get a lab at a hospital instead…

Had to get a lab at a hospital instead of the local quest. Cost me a lot more out of pocket

Happy first time user

So far I have only used them one time. But they were quick to respond to my needs, answered my questions adequately and filled my prescriptions within hours.. the cost was quite reasonable and I would highly recommend general medicine to anyone who has a need.

Great communication before

Great communication before, during, and even after my visit. I would highly recommend General Medicine to anybody1

No More Doctor Shopping

I’m finally getting the labs and referrals to the specialist I’ve been trying to get into with my prior MD for the last 3 years and I’m finally getting answers.

I absolutely loved this

I absolutely loved this. They were there when my doctors couldn’t see me.

Impressed!

My experience was great. Everyone was helpful and polite. I had everything addressed that I need and they went above and beyond to assist with a prescription fill.

Great option without insurance

I needed private care for a sensitive matter that I didn't want in my regular medical chart. Having this was amazing. Very affordable options with great follow-up. They really care about your ongoing health and coordinated every step of my care.

Great tick bite help

I was concerned about a tick bite in update NY and got a telehealth appt very quickly with Viktoriya Kashin. She was thorough, caring, and informed. She figured out getting me the medicine I needed. I really appreciated this virtual service.

There are no words to truly describe…

There are no words to truly describe how grateful u am to General Medicine. The doctors listen to you as a person, they care about you and answer questions immediately. You can always get an appointment with no waiting.

I definitely recommend

I definitely recommend, fast and reliable , they listened and answered my questions, got my medication extremely fast.

Very on ball pleased with their service

Great experience

Great experience. Easy communication. The physician followed up a couple of days after the initial visit to see how I was doing.

They were easy to work with

They were easy to work with. They kept me updated on each step of the way. Kept in contact with me for any concerns. Great company!

Genuine caring providers

Genuine caring providers! Thorough and patient.

I've been pleasantly surprised with the…

I've been pleasantly surprised with the professionalism of each physician I've met with and the prompt and helpful responses received over texts during quick checkups. I've had issues finding good local physicians after my last one retired years back. Couple that with being busy and anxiety issues that kept me from finding another PCP, the experience I've had with general medicine is amazing. As much as it's important for in person visits for certain conditions/ailments, I think telehealth services serve a great need. It's amazing for people that work a lot or have odd schedules, and I assume it works well for certain physicians that enjoy open schedules with varied hours. I feel like a lot of the credit has to go to the physicians I've met with. It was a relief to feel that sense of normalcy, respect, and empathy that I felt with my aforementioned doctor that retired. But I also have to emphasize how easy it has been to book appointments, ask questions, availability of appointment times when you need to make a last second appointment. No more hard to reach offices with poor availability and waiting for hours in waiting rooms. I look forward to continuing my care with general medicine and the amazing physicians on your staff.

Prompt responses to questions

Prompt responses to questions, although I'm still confused about the communication with the on-line pharmacy. Would prefer to have the medication available for local pick-up. I appreciated that General Medicine required and arranged lab work and were available for questions. Still don't know how to get my next months refill.

General Medicine is a hidden gem…

General Medicine is seriously a hidden gem. The entire staff is courteous and professional. I’ve seen multiple doctors and loved them all. I’ve had lab work done, prescriptions filled, and they even do all the work to help with your insurance coverage. It’s honestly completely worth the price—which is already more than response in today’s economy. I can’t recommend General Medicine enough!

I needed a hematologist clearance last…

I needed a hematologist clearance last minute for my cosmetic surgery and I couldn’t find any availability in my local area. I found General Medicine online and scheduled a same day appointment with my provider, Lisa Salata, MD. Lisa was amazing and professional! I told her about my situation and she was able to arrange everything for me. During the consultation, Lisa was professional and she reassured me that I was healthy and will be able to obtain a clearance letter for what I was looking for. The next day in the afternoon, I got my clearance letter from her and a hematologist specialist. Also, the communication with the whole team is super efficient! Although calling isn’t available with the group, I was able to text them through messages, and the group and Lisa were able to communicate with me through messages as well. I would highly recommend this service!

Very upsetting experience

Very upsetting experience. Within one minute of my visit, I could tell the doctor was not taking me seriously. I explained that I have experienced extreme fatigue since 2020. I also informed the doctor that I had previously worked in a doctors office and was sharing my symptoms with the MD at our office. Unfortunately, the practice does not take my insurance and due to the doctor taking a medical leave was not able to be taken one as a patient. However; I was encouraged to pursue finding a doctor to assist me with a CFS diagnosis. Descending.The doctor was very condescending, asking me why I think I have chronic fatigue syndrome and have I seen a neurologist or a rheumatologist, anyone other then “my friend”. It was awful. I have never felt so unheard and so dismissed. I ended the visit. It is a setback. it’s very hard to find caring providers. End result I won’t be working with General Medicine.

Highly recommend!

I did not have any time to go to the Dr and this online appointment was within a couple of hours of booking and super quick! I got my rx within an hour of them sending it over. Highly recommend!