Gentty (gentty.com) has a 1.0 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
Beware! The goods are not as advertised, have a whiff of fraud about them, and refer to the fine print. The delivered material is of poor quality and doesn't deserve a single star! A claim submitted via PayPal with buyer protection was not accepted.
This is not worth the 1 star I'm so disappointed with the clock and for how expensive it was. I WOULD WARN OTHERS DO NOT ORDER FROM HERE YOU SHOULD BE ASHAMED OF YOUR SELF FOR RIPPING PEOPLE OFF
Not changing the star rating as I was disappointed in the fact that the packaging allowed the item to be broken quite easily. The supplier responded to our request for a refund (although communication was quite difficult and they initially offered a 70% refund, which I refused) and ended up giving me a full refund. Unfortunately the item was a gift and delivery was time sensitive. We missed the date due to the breakage etc and ended up going elsewhere. Overall, very disappointed.
Ordered a Personalized Butterfly Wall Clock but it came broken in half & didn’t work also it didn’t look anything like the Photo in the Ad on Website on Facebook. When I contacted them the same day they wouldn’t give me a refund or let me exchange it either:( Sooo MAD & Warning to everyone NOT to order from this Company!!!
This is a scam Chinese website which just takes your money avoid avoid avoid
Items are not as described; there is no contact service; nobody can help to return terrible quality items
I ordered two personalized clocks for my grandchildren. The picture on the website showed a nice three dimensioned firemen's helmet with a clear plastic face shield. The picture was not even close to what I received. What I got was a flat wooden backed picture of a fireman's helmet. Very cheap and disappointing. Do not buy from this company, The pictures are nothing like what you are going to get.
Do not order from here! I ordered a guitar wall clock. You will not receive the watch as pictured!!! Just a poorly printed plastic disc for a lot of money!!! Making a complaint is impossible, as you cannot reach anyone through the website or any other contact method! Stay away from this seller!!!
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