Hearth (gethearth.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-10.
I had an excellent experience with Kevin today. He was incredibly helpful, patient, and knowledgeable, and he made sure every one of my questions was answered clearly. His support was top‑notch from start to finish. It’s rare to find someone who combines professionalism with genuine care, but Kevin absolutely delivered. I truly appreciate the outstanding service.
Reply from Hearth2026-06-25
Melissa, thank you for your thoughtful feedback. Knowing Kevin made you feel supported and took the time to ensure all of your questions were answered means so much to us. We'll be sure to pass along your kind words—he'll truly appreciate them.
S
Scott DeMalteris · 2 reviews · Experienced 2026-05-26 ·
★★★★★
We are using the Ai answering service
We are using the Ai answering service. It works great and is a lot more reliable and affordable than a live agent. It is amazing just how intuitive the system is.
Linda has been amazing in helping us get the system setup and for ongoing technical support. Always friendly and very patient with me as I have been learning the system.
Reply from Hearth2026-05-28
Hi Scott, thank you for sharing your experience. We’re happy to hear Harper, our digital assistant, has been a great fit for your team and is providing a reliable, cost-effective experience.
We’re equally thrilled that Linda has been by your side throughout the setup and learning process. Thanks again for choosing Hearth — we’re excited to continue partnering with you!
