The technician performed the blood draw…
The technician performed the blood draw quickly and painlessly
About Getlabs
Data updated- Website
- getlabs.com
- Category
- Health & Medical
- Location
- United States · Miami
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (16/16)
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Is Getlabs legit?
Getlabs (getlabs.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Tiffany was great she went above and…
Tiffany was great she went above and beyond to do her job! She was quick and efficient! Great customer service ! Thank you!
Nicole is AMAZING the most professional…
Nicole is AMAZING the most professional and kind tech I have ever had she kept me calm and laughing and smiling the whole time; I hope in the future I can book with only her, I will actually look forward to getting my blood drawn then! She is a gem and your company is so lucky to have her representing you.
In home labs for Disabled
I'm disabled and is difficult to go to appointments like lab work where the waiting can be long and where walking long distances through parking lots is difficult for me, in home blood draw is very convenient and quick, wish insurance covered the cost but what you going to do lol
Phlebotomist was awesome
Our phlebotomist was friendly, professional, fast, and very hygienic when taking the blood draw at our house.
Convenient service
Jessica was great! Professional, on time, and friendly. Thanks again.
Comfort from your home
The process was easy and the technician has great customer service she explained each steps and made me feel real comfortable. I prefer taking my blood work from the comfort of my home.
High Convenience and Excellent Service
Very convenient and the persons who came to my home (at two different appointments) were excellent!
They continually move appointments…
They continually move appointments around. I’ve had to find alternate labs the last two times I tried using them. No human support available — their phone number is just a message saying to email them. Previously they showed up with expired supplies and then never completed the appointment. They charge high prices and have no ability to deliver. They used to be good but seems to have just become a very low quality provider. It’s sad bc the actual phlebotomists are great. The company just cannot keep their own appointments.
Reply from Getlabs2026-06-07
Thank you for your feedback. We understand how frustrating it can be when an appointment needs to be moved, especially when you have planned your schedule around it. In this particular case, our team identified a question regarding the laboratory order that needed to be resolved before we could safely and accurately perform the collection. Because the lab order is a critical component of the testing process, we are unable to proceed with an appointment until we have the necessary information and clarification in place. While our intent was to ensure the collection was completed correctly, we recognize that the resulting delay was inconvenient and apologize for the disruption. We appreciate your kind words about our phlebotomists and are always working to improve the overall experience for our patients. Thank you for taking the time to share your feedback.
Professional techs, lab tests from home
Professional techs come right to your door and pleasantly take labs from the comfort of your own home. Cannot beat the convenience. It has a cost but sure beats waiting outside a busy lab.
Painless blood draw
Painless blood draw, EKG and interview!
This service is a life saver
Meagan is so wonderful, speedy, and can always find my teeny tiny veins. I’m so grateful for this service. I never have to miss work to get my labs drawn.
Very nice person & she was done fast
Great experience
Great experience, super professional phlebotomist thank you
Terrible Company
Terrible company. They mishandled my son’s bloodwork and notified me a week and a half later of the situation and that he needed to have his labs redone. They scheduled an appointment for the redraw with 4 hours notice and we rearranged our schedules to accommodate. After waiting for them for almost two hours, I received a text message stating that they were rescheduling todays appointment for two days later. Called for an explanation and was told we didn't have an appointment (not true, I have it confirmed in writing), then said we did have an appointment and they tried calling, but no one answered (not true). Customer service was clearly annoyed with my call and it took them five minutes to even apologize. Never again, these people have no regards for your well being or your time and clearly do not care.
Reply from Getlabs2026-06-07
Thank you for sharing your feedback. We understand how frustrating this experience must have been, particularly after rearranging your schedule for a redraw appointment and then encountering additional issues. We take concerns like these very seriously and would like the opportunity to thoroughly investigate what occurred. Unfortunately, we were unable to identify your appointment based on the information available in this review. We have reached out to request additional details so we can locate your appointment, review the events you described, and contact you directly. Once we have that information, our team will conduct a full review and work to address any outstanding concerns. We appreciate you bringing this to our attention and hope to have the opportunity to speak with you directly.
Each time I have used Getlab the…
Each time I have used Getlab the process has been so ready and the staff have been friendly abs focused on safety and comfort.
they broke blood vials
they broke blood vials, lost urine; they are disorganized and keep sending me the same requests to fill out the same form. they still owe me some bloodwork. They didn't keep track of what they messed up. It's a big mess! All this for $149, that's alot of money.
Reply from Getlabs2026-06-07
Thank you for bringing this to our attention. We take concerns like this very seriously and would like the opportunity to investigate and resolve the issues you've described. Unfortunately, we were unable to locate an appointment in our system using the name associated with this review. We have reached out to request additional appointment information so we can review what occurred, contact you directly, and work toward a resolution as quickly as possible. Providing a high-quality experience is important to us, and we would appreciate the opportunity to better understand the situation and address any outstanding concerns. We look forward to hearing from you.
So convenient
So convenient. And I’m a big baby and a hard stick. She was patient and kind and listened to me and she got the job done. She came to my office which enabled me to get right back to work. Didn’t have to deal with traffic or parking, etc…I would recommend and definitely use them again.
It was very easy to schedule the laboratory
It was very easy to schedule the appointment and leave instructions to find my apartment.