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Health & Medical

Getlabs

102 reviews

4.4102 reviews
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About Getlabs

Data updated
Website
getlabs.com
Category
Health & Medical
Location
United States · Miami
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (16/16)
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Is Getlabs legit?

Getlabs (getlabs.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

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Carol Fitzgerald · 1 review · Experienced 2026-05-13 ·

5/13/2026 the technician was very…

5/13/2026 the technician was very kind. Service was good. They came within the time they said. I love that they come to my home since I'm homebound.

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Helen Sisco · 2 reviews · Experienced 2026-05-13 ·

Nurse that drew blood was definitely…

Nurse that drew blood was definitely really good at what she does. It was painless.

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Dana Sterling · 1 review · Experienced 2026-05-14 ·

She was fantastic & on time

She was fantastic on time, found my place, easily good communicator, fast and efficient

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LEYDA R GUTIERREZ · 2 reviews · Experienced 2026-05-12 ·

Appointment was cancelled within the…

Appointment was cancelled within the time slot, I paid $79 since it was not a fasting test and wrote on comments “Preferably at 10:00 am” since it was the only time slot available which read 5-9 , the nurse arrived at 5:00 am and we were not available so they canceled our appointment. We we up at 7:20 am and no call or Fup to allocate the appointment during the rest of the day.

Reply from Getlabs2026-05-15

Thank you for bringing this to our attention. We’ve reached out to you directly to gather a bit more information so we can review the appointment details and look into what happened. Once we have that, we’ll follow up with you to resolve this as quickly as possible. We appreciate your patience and look forward to connecting soon.

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Nicole LeAnn Mazurek · 1 review · Experienced 2026-05-13 ·

Great communication

Great communication. Wonderful staff.

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Christine Garry · 1 review · Experienced 2026-05-08 ·

The Phlebotomist was very professional…

The Phlebotomist was very professional and gentle with my 93-year-old dad. He has very weak veins. She was able to collect the tubes for TESTING and had a lovely personality. Thank you.

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Mike Scherenberg · 1 review · Experienced 2026-05-12 ·

Recently had a blood draw today

Recently had a blood draw today. The representative that showed up on site was on time, professional, and extremely experienced in drawing blood. The whole process took less than 10 minutes and felt extremely comfortable.

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SB · 1 review · Experienced 2026-05-11 ·

Experienced, efficient, gentle, friendly

Experienced, friendly phlebotomist. Quick and efficient, yet very gentle. Consistent and accurate text updates about arrival. Easy to schedule. Reminders days before and morning of appointment.

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Sherry A Doney · 4 reviews · Experienced 2026-05-12 ·

FANTASTIC!

I've used Get Labs numerous times, and I love it!" Wanda, my phlebomotist arrives at the beginning of my appt window. She is extremely organized, professional, polite, friendly and super nice! She's the total package!! Whatever you're paying her isn't enough! She's priceless!

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Kevin Tanner Sr. · 1 review · Experienced 2026-05-11 ·

Excellence

She (i forgot her name) is very professional and we shared and talked about a common interest. She entertained my wanna be doctor grandchild her appearance was spot on and her work was impeccable. If possible the next time I use get labs id like her to be the one for the visit she is 10 out of 10 and she deserves a raise! No improvement needed! You can't improve on perfect!

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Casey · 4 reviews · Experienced 2026-05-11 ·

Unbelievably convenient!

Always on time, professional, and super fast! Convenience is unmatched!

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Nickel Snook · 2 reviews · Experienced 2026-05-07 ·

Sometimes bad experiences happen….

I really like the fact that they can come out and do your blood work at your house but a few days ago when they came to take blood from my mother, it just wasn’t a good experience. The lady that did her blood work was kind of a mess. She was having hot flashes and sweating and she stuck my mom several times and to be honest I’m not sure if she actually knew what she was doing even though she said she had been doing this for 30 years. You shouldn’t have to stick somebody that many times to get simple blood work done. And then the way she ended up doing it was weird. I had never seen it before, but she attached some kind of syringe and that’s how she pulled her blood out and then she put the blood in the tubes afterwards. I just hope we don’t get her again because the first time we had blood work done with this company. The lady that came was great. I did request her, but we didn’t get her and unfortunately we got somebody that we just had a really bad experience with for two hours.

Reply from Getlabs2026-05-12

Thank you for reaching out. I’ve contacted you to gather a bit more information, as I’m unable to locate your appointment using the username provided. We want to look into this and assist you as quickly as possible, so please reply with any additional details when you can.

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Matthew · 5 reviews · Experienced 2026-04-25 ·

I have used them many times

I have used them many times, and they are fantastic. However I must post now that they lost my blood - it has been 15 days now, and I asked for a refund yesterday, and they said no. I am disabled, and they are normally *amazing*, so i will keep trying. It seems unfortunate that their customer service department is not as amazing as the wonderful people they send to take blood. Sandra is my favorite but they are all A+ phlebotomists. but yeah i am out $99 and cant get badly needed meds because my doc has no TSH free T4 baseline

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Leon Borden · 1 review · Experienced 2026-05-08 ·

A GREAT technician that was on time and…

A GREAT technician that was on time and VERY proficient

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Petra Sasson · 1 review · Experienced 2026-05-09 ·

Blood draw made easy!

Always skilled professionals and very kind. I’ve been using GetLabs for over 3 years and highly recommend. Seamless experience and makes blood draw easier from the comfort of your home.

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Mary Jones · 3 reviews · Experienced 2026-05-08 ·

Though it was an additional expense to…

Though it was an additional expense to have my blood drawn at home, it was well worth it! No stress about getting to an available lab and possibly waiting in line. My specialist, Nisha, was very personable and professional! I appreciated the convenience, the email updates for her arrival time, and how quick the process was. Definitely recommend!

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Christopher V Pearson · 6 reviews · Experienced 2026-05-08 ·

Lina did a awesome job perfect 10 out…

Lina did a awesome job perfect 10 out of 10 didnt even realized she had poaked me!

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Lisa M · 1 review · Experienced 2026-05-07 ·

Excellent Experience

I would love to fund a way to contact the co.pany about the tech they sent out this morning to do my labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

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Kourtney Hagnauer · 1 review · Experienced 2026-05-01 ·

Ashley was great

Ashley was great! I felt very relaxed and didn’t even feel the need to go in

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Marty · 2 reviews · Experienced 2026-04-01 ·

Labcorp still does not have the blood.

Reply from Getlabs2026-05-07

I’ve reached out to gather additional information so I can locate your account and work on getting this resolved for you.