Get Thin MD (getthinusa.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
NP was extremely knowledgeable. More than any others. Why aren’t they all like this?
Reply from Get Thin MD2026-07-10
We’re so happy to hear that your experience with our Nurse Practitioner was exceptional. Our clinical team is dedicated to providing knowledgeable, compassionate care and taking the time to ensure our patients feel informed and supported throughout their journey.
We truly appreciate your feedback and will continue working to provide the same high level of care across our team.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
We’re so glad to hear that your experience was great and that our team was able to provide helpful support. Providing a positive, helpful, and seamless experience for our patients is always our goal.
We appreciate you taking the time to share your feedback and are grateful to be part of your journey.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
We’re so happy to hear that our team was friendly and helpful during your experience. Providing a supportive and positive experience for our patients is always our goal.
We truly appreciate your feedback and are grateful to be part of your journey.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
I could hear & understand Jessica. She answered my questions. She addressed all my concerns. Thank you
Reply from Get Thin MD2026-07-10
We’re so glad to hear that Jessica was able to answer your questions, address your concerns, and provide you with the support you needed. Clear communication and making sure our patients feel heard are extremely important to our team.
We appreciate you taking the time to share your experience and are grateful to be part of your journey.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
We’re so glad to hear that you found your experience informative. Our goal is to provide clear guidance and helpful information so you feel confident and supported throughout your journey.
We appreciate you taking the time to share your feedback and are grateful to be part of your experience.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
C
Catherine · 4 reviews · Experienced 2025-07-09 ·
★★★★★
This company will not leave me alone
This company will not leave me alone. I canceled everything with them back in 2025. Due to my medical condition my Dr denied my using their product. They still act like I'm in their plan. I do not recommend this company.
Reply from Get Thin MD2026-07-09
We’re sorry to hear about your experience and would like the opportunity to look into this further for you. We take concerns like this seriously and want to make sure your account is reviewed and any questions are addressed.
We previously reached out requesting additional information so we could locate your account and investigate, but we have not yet received a response. Please reply with the requested details or contact our team directly at 888-220-0740 so we can assist you.
We appreciate the opportunity to help resolve this.
— Get Thin MD Team
Support team is the best! A special shout out to James! He deserves 5 stars on his own! He helped me out twice this month.
Roberta B.
Reply from Get Thin MD2026-07-08
Thank you so much for your kind words, Roberta! We’re thrilled to hear that you’ve had such a great experience with our support team, and we’ll be sure to pass along your shoutout to James—he’ll really appreciate it. We’re always here to help and are glad he was able to assist you when you needed it.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
We’re glad to hear that you had a great experience with your provider. We appreciate you taking the time to share your feedback and will continue working to provide excellent care and support.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
It’s been pretty great. They get back to me very quickly.
Reply from Get Thin MD2026-07-08
We’re glad to hear that you’ve had a great experience and that our team has been able to provide quick and responsive support. Keeping our patients informed and supported is very important to us, and we appreciate you taking the time to share your feedback.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
We’re so glad to hear that your experience went well. Our team is dedicated to providing a supportive and positive experience throughout your journey, and we truly appreciate your feedback.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
i have to check in with these folks in person ever so often, i trust these folks completely.
Reply from Get Thin MD2026-07-09
We truly appreciate your kind words and are grateful for the trust you’ve placed in our team. Building a relationship where patients feel supported, heard, and confident in their care is extremely important to us.
We’re honored to be part of your journey and look forward to continuing to support you along the way.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
We’re so glad to hear that your experience went well and that you’re making progress on your weight loss journey. We appreciate you trusting Get Thin MD to be a part of your journey and are excited to continue supporting you.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
We’re glad to hear that you found our team professional and that your questions were answered. Providing clear, helpful support is always our goal, and we appreciate you taking the time to share your experience.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
We’re happy to hear that your clinical team member was thorough and took the time to provide you with a helpful experience. Our goal is to make sure every patient feels supported and informed throughout their journey.
If you ever need anything, feel free to reach out to us at 888-220-0740 — we’re always here to help!
— Get Thin MD Team
L
Linda Barcon · 3 reviews · Experienced 2026-07-06 ·
★★★★★
Delay in pharmacy
I’ve been on the tirzepitide for 4 week and now there’s a delay in my refill so I will miss my next dose. It isn’t right. They keep sending me emails saying there’s a pharmacy delay but my hunger is coming back. I refilled it in plenty of time. Should be no excuses.
Reply from Get Thin MD2026-07-07
We’re really sorry to hear about your experience and completely understand how frustrating it is to have a delay—especially when it impacts your dosing schedule.
Your medication has been confirmed at the pharmacy, and we are actively escalating your order to have it shipped as quickly as possible. While there has been a delay on the pharmacy side, please know our team is working to push this through and minimize any further disruption.
We understand how important consistency is, and we sincerely apologize for the inconvenience this has caused. If you’d like, please reach out to us directly at (888) 220-0740 so we can provide you with the most up-to-date status.
— Get Thin MD Team
We’re so glad to hear you felt heard and that your provider made a strong impression—that’s exactly the kind of experience we strive to deliver.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
We’re so glad to hear that your nurse was knowledgeable and attentive—providing thoughtful, high-quality care is always our priority. We truly appreciate you taking the time to share your experience! 💙
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
Shipping could be more specific. I need it at my address Mon -Fri btw 8 and 4.
Reply from Get Thin MD2026-07-08
Thank you for your feedback! We’re glad to hear about your experience and appreciate you sharing this suggestion. We understand how important specific delivery windows can be, and we’ll be sure to pass this along to our shipping partners as we continue working to improve communication and delivery expectations.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
The doctor answered all my questions and was very nice. Thank you
Reply from Get Thin MD2026-07-07
We’re so glad to hear your provider was able to answer all your questions and made you feel comfortable—that’s exactly the experience we aim to provide.
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team
I love this company I feel cared about and taken care of.
Reply from Get Thin MD2026-07-08
We’re so happy to hear that you feel cared for and supported—that’s exactly the experience we strive to provide every day. Our team is always here for you, and we truly appreciate you being part of our community! 💙
If you ever need anything, don’t hesitate to reach out to us at (888) 220-0740—we’re always here to help!
— Get Thin MD Team