Givebutter (givebutter.com) has a 4.1 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 54% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Ann Chatterson · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Thank you Givebutter!
We use the free version of Givebutter and it's been an amazing gift to our small nonprofit museum! The customer service is better than the paid platform I used at a previous job -- excellent AI bot response with a direct connection to a polite, helpful human if needed. We have all the major bells and whistles needed to track gifts and build our Capital Campaign including an awesome email service in Engage. Great product!
Reply from Givebutter2026-07-10
Thank you so much for the thoughtful review, Ann! 💛 It means a lot to hear that Givebutter has been such a great fit for your museum.
We're especially glad you've had a great experience with our support team and that Engage has been helpful for your fundraising and Capital Campaign.
Thank you for being part of the Givebutter community, and we're cheering you and your museum every step of the way!
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Rhonda · 1 review · Experienced 2026-07-06 ·
★★★★★
Julius was very helpful and…
Julius was very helpful and professional. He offered alot of information for what i needed for my project. He did a great job and asked if there was anything else he could help with and he was just a click away if I needed more help.
Great job Julius!
Rhonda Shelton
Tall Oaks Coaching, Edmond, OK
Reply from Givebutter2026-07-07
Rhonda, thank you so much for taking the time to share this! It means so much to hear that Julius was able to help you and provide the information you needed for your project.
We'll be sure to pass along your kind words; they'll absolutely make his day! Thanks again for trusting Givebutter!
When I first signed up with Givebutter I couldn't believe how amazing they were to work with and just how fast and easy it was to convert over to their system and begin bringing in donations. Now that I've been using it for almost a year - I truly cannot say enough good things about Givebutter! If you are with a small yet mighty nonprofit like I am - it is a game changer. So much time given back to us by how simple and user friendly every step is from initial campaign setup to financial tracking to the integrated CRM of Givebutter Plus. We've consolidated 3 separate softwares that were previously used into the Givebutter system and the workflow automations help make sure that our donors receive the gratitude we feel while preserving our limited time. Beyond the many integrated functions and free templates - all of which actually work and are not buggy like some others out there...the Givebutter support team cannot be beat! Every time I have had a question - minor to complicated - I'm able to resolve quickly and completely using either the online chat (it's a real person) or by calling (wait time of seconds)...and if they are not able to resolve immediately and need to look into a question further, they stay in contact via the chat providing updates on the wait so you don't feel like you've been sent into a customer service black hole of uncertainty. That level of high-quality customer service is rare these days and in my opinion, Givebutter is currently setting the standard.
Reply from Givebutter2026-07-07
Aww... this absolutely made our day! Thank you so much for taking the time to share such thoughtful and kind words.
Hearing that Givebutter has helped you simplify your workflow, replace multiple tools, and give your team more time to focus on your mission is exactly why we do what we do. And knowing our support team has been there for you every step of the way truly means the world to us.
Thank you for trusting us with your fundraising journey and for being such an amazing part of the Givebutter community. We're cheering you and your nonprofit every step of the way!
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Stephen G. Barr · 34 reviews · Experienced 2026-07-03 ·
★★★★★
Givebutter has completely changed the…
Givebutter has completely changed the way we approach fundraising. The platform is intuitive, modern, and incredibly easy for both our team and our donors to use. Setting up campaigns, managing events, collecting donations, and communicating with supporters is seamless, even for organizations without a dedicated IT staff.
One of the things I appreciate most is that Givebutter continues to innovate with new features while keeping the user experience simple and accessible. The built-in donor management tools, peer-to-peer fundraising, text-to-donate, event ticketing, and integrations eliminate the need for multiple software platforms, saving both time and money.
Customer support has been responsive, knowledgeable, and genuinely committed to helping nonprofits succeed. The platform's transparent pricing model and donor-friendly experience have helped increase both participation and recurring giving.
For nonprofits of any size—from grassroots organizations to established charities—I highly recommend Givebutter. It has become an essential part of our fundraising strategy, and I wouldn't hesitate to give it a well-earned 5 out of 5 stars.
Reply from Givebutter2026-07-07
Stephen, wow... thank you so much for such an incredibly thoughtful review! Reading this truly made our day.
Knowing that Givebutter has become such an important part of your fundraising strategy and has helped simplify everything from campaigns to donor management means the world to us. We also can't thank you enough for your kind words about our support team. We'll be sure to share them with everyone!
Thank you for trusting us to be part of your mission and for recommending Givebutter to other nonprofits. We're so grateful to have you in our community and can't wait to keep growing alongside you.
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Peter Jensen · 1 review · Experienced 2026-07-03 ·
★★★★★
Givebutter is a great tool with…
Givebutter is a great tool with excellent support
Reply from Givebutter2026-07-07
Thanks for the love, Peter! 💛 It truly means so much to us. We're so happy to hear you're enjoying Givebutter and that our support team has been there for you.
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Dawn Stanyon · 1 review · Experienced 2026-07-01 ·
★★★★★
Quickly and Successfully Addressed My Request
Support was personable, fast, and successfully addressed my request.
Reply from Givebutter2026-07-07
Dawn, thank you so much for the kind words! We're so happy to hear our team was able to help quickly and get everything sorted for you. Feedback like this truly makes our day. Thanks for being part of the Givebutter community. We're always just one chat away if you ever need anything!
I created a campaign for my son's special needs school and they suspended my account because they said it was an individual account even though the fundraiser was for his special needs school. I will never suggest them to ANY charity. I had to recreate new flyers.
Reply from Givebutter2026-07-07
Hi Shadow, thank you for taking the time to share your experience. We're so sorry to hear how frustrating this must have been, especially after you'd already created your campaign and flyers.
To help protect nonprofits, donors, and our platform, our Terms of Service require that fundraising campaigns for schools and other organizations be created by an authorized representative of the organization. Accounts that don't meet those requirements may be restricted.
We understand this wasn't the experience you were hoping for, and we appreciate you sharing your feedback. If you'd ever like to talk through your situation or have any questions about our requirements, our team would be happy to help. We wish you and your son's school all the best.
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Connie · 1 review · Experienced 2026-06-28 ·
★★★★★
I was given all the time I needed to…
I was given all the time I needed to make my campaigns exactly as I needed them to be. Everyone was very patient and knowledgeable. Great support from Givebutter! Thank you!
Reply from Givebutter2026-07-07
Connie, thank you so much for sharing this! It makes us so happy to hear that our team was able to give you the time and support you needed to get your campaigns just the way you wanted them. We'll be sure to pass along your kind words; they'll mean so much to the team! 😊
Thanks again for being part of the Givebutter community.
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KH · 2 reviews · Experienced 2026-06-20 ·
★★★★★
Quick, kind response!
I ordered a few card readers and realized they never showed up even 2 weeks later. I contacted customer support and received delivery details that didn't make sense. Customer service was extremely helpful in getting this resolved quickly including shipping out new card readers. I received the package in time for the big event I needed them for!
Reply from Givebutter2026-07-07
Thank you so much for sharing this! We're so happy everything worked out in time for your big event. We know how stressful it can be when something doesn't arrive as expected, so we're glad our team could get things sorted quickly and make sure those card readers reached you when you needed them.
We really appreciate this, Teresa! 💛 We're so happy to hear that Givebutter has been easy to use and that you've had a quick experience with our support team.
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Mary · 1 review · Experienced 2026-06-25 ·
★★★★★
I feel like a valued customer.
My request for a back end change was executed quickly. My follow up questions were given thoughtful answers. I feel like a valued customer.
Reply from Givebutter2026-06-26
Thank you so much, Mary! This is so wonderful to hear and truly means a lot to us. Knowing that you felt like a valued customer is exactly the experience we hope to provide.
We're so glad we could help with your request and answer your follow-up questions along the way. Thank you for taking the time to share your experience. It really made our day!
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Leslie P · 1 review · Experienced 2026-06-24 ·
★★★★★
Customer service is EXCELLENT
Customer service is EXCELLENT! Was easily able to communicate with an actual person once my issue was beyond bot help. Reported a problem, they duplicated, sent it up the chain, it got fixed, and they got back with me to let me know it was fixed and verify. Couldn't be more pleased!
Reply from Givebutter2026-06-26
Leslie, thank you so much for taking the time to share this! We're so happy to hear that we were able to connect you with one of our team members, reproduce the issue, and keep you updated all the way through to the fix.
Hearing that you "couldn't be more pleased" truly made our day. Thanks again for your kind words and for being part of the Givebutter community!
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Christopher Affolter, CEO · 1 review · Experienced 2026-06-23 ·
★★★★★
So the two that helped me were very…
So the two that helped me were very professional and got back to me in a timely manner. They worked with engineers and I worked with them. This was a pleasant process.
Reply from Givebutter2026-06-26
Christopher, thank you so much for your kind words! We're really glad our team was able to keep you updated, work closely with our engineers, and make the process as smooth as possible for you.
It's wonderful to hear that you had a pleasant experience. Thanks again for taking the time to share your feedback. It truly means a lot to us!
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Greg · 1 review · Experienced 2026-06-17 ·
★★★★★
Fast and accurate.
Reply from Givebutter2026-06-18
Greg, thanks for the kind words! Fast and accurate is exactly what we aim for. We appreciate you taking the time to leave a review and are glad we could help.
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Laura · 5 reviews · Experienced 2026-06-15 ·
★★★★★
I am new to using Givebutter and I am…
I am new to using Givebutter and I am so pleased with the customer service. I have been helped promptly via chat and it is easy to download the chat for future reference. I am a big fan, highly recommend!
Reply from Givebutter2026-06-18
Laura, thanks for the love! We're so happy to hear that you're enjoying Givebutter and that our support team has been able to help you quickly when questions come up. It’s also great to hear that being able to save your chat conversations has been helpful along the way.
Thank you for being part of the Givebutter community!
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Teresa Vargas, TOD · 1 review · Experienced 2026-06-11 ·
★★★★★
Customer service was amazing
Customer service was amazing. Very knowledgable!
Reply from Givebutter2026-06-18
Thank you for the love! We're so glad our team was able to help and that you had a great support experience. We'll be sure to share your kind words with the team!
Thanks for being part of the Givebutter community.
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Shaye Lynn Johnson · 1 review · Experienced 2026-06-11 ·
★★★★★
Quick and clear responses
Reply from Givebutter2026-06-18
Shaye, thanks for the kind words!
Quick and clear support is exactly what we strive for. We're glad we could help!
Thanks for being part of the Givebutter community.
I am new to learning how Give Butter works so I always seem to have questions. Each and every time I reach out to the support team, they respond quickly and help to resolve my issue. I am grateful that Give Butter has such a knowledgeable and responsive support team.
Reply from Givebutter2026-06-11
Marcy, this made us smile! We're so glad you've had a positive experience with our Support team. Questions are always welcome, especially when you're learning something new, and we're happy to hear the team has been there to help every step of the way.
Thanks for taking the time to share your experience!
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Reiki Home · 2 reviews · Experienced 2026-06-08 ·
★★★★★
Great person
Great person. Informative and clear instructions.
Reply from Givebutter2026-06-10
Thank you for the kind words! 💛 We're so glad you had a positive experience and found the guidance clear and helpful. We truly appreciate you taking the time to share your feedback!
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Michele · 3 reviews · Experienced 2026-06-05 ·
★★★★★
Great customer service
Reply from Givebutter2026-06-10
Such a lovely review, Michele! 💛 We're so happy to hear you had a great experience with our customer service team. We appreciate your support!
