Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
I was stuck in the parking facility for over an hour bc there was no security or staff on sight & the gates were not working!
Reply from Global Airport Parking2025-11-10
Thank you for your feedback,
We’re very sorry to hear about your experience and completely understand how stressful it must have been to be stuck at the parking facility without any assistance.
We can confirm that you reached out to our team on the day of check-out when the QR code didn’t scan, and our customer success team immediately coordinated with the parking lot to get you help from the on-site attendant. We truly regret the inconvenience and frustration this caused and appreciate your patience and understanding.
We’ll be working closely with the facility to ensure this doesn’t happen again. Your feedback helps us improve and continue offering better experiences for our valued customers.
It was pretty easy to book. I’ve had trouble getting the shuttle from other hotels. I’m hopeful that this experience is much better.
Reply from Global Airport Parking2025-10-30
Thank you for your feedback! We’re glad you found the booking process easy and hope your experience with our shuttle meets your expectations. We appreciate you choosing us and look forward to providing a smooth experience.
Hi Jb, thanks for your feedback! We’re glad you found ordering easy and appreciate you choosing us.
t
toni · 1 review · Verified · Experienced 2025-10-30 ·
★★★★★
perfect parking spot
great customer service and very efficient
Reply from Global Airport Parking2025-10-30
Thank you for your feedback, Toni! We’re glad you enjoyed the parking spot and that our team could provide efficient service. We appreciate you choosing us!
Hi Ciro, thanks for your feedback! We’re glad you found our parking easy and affordable. We appreciate you choosing Global Airport Parking!
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Roy · 2 reviews · Verified · Experienced 2025-10-30 ·
★★★★★
Philly parking
Straight forward process.
Reply from Global Airport Parking2025-10-31
Thank you, Roy. We're glad to hear that your Philly parking experience was straightforward. We appreciate you taking the time to share your feedback and hope to make your next visit just as smooth.
Your fees are to high for me, I just want to cancel my account. I can't find any information on how to cancel my account what a surprise 🫢
Reply from Global Airport Parking2025-11-03
Thank you for your feedback, and we’re sorry for the inconvenience you experienced. Please note that parking rates listed on our platform are determined directly by the individual parking facilities, not by Global. We serve as a third-party platform that allows customers to compare and reserve parking options, but we do not control or modify the facility’s prices.
If you’d like to delete your account, please contact our support team at 954-828-0242 or email us at [email protected]
, and we’ll assist you right away.
Hi Cynthia, thank you for sharing your experience! We’re glad most of your visit was easy and smooth, and we appreciate your feedback as we continue to improve.
Thanks, Bevahr! We’re glad you found our platform easy to use and enjoyed the discounts. We appreciate your feedback!
B
Bob H. · 3 reviews · Verified · Experienced 2025-10-14 ·
★★★★★
Zero customer service. Zero shuttles.
Upon arrival we learned there was going to be no 6 pm shuttle. Zero explanation. The worst part was upon return from our trip. I called the shuttle driver number and left a voicemail. I then called guest services to let them know we were there for pickup at 6 pm. They informed me that there were going to be no more shuttles, "due to unforeseen circumstances." I was using a wheelchair to get to zero level and now had to go to the Uber pickup. I recommend never using such an unreliable service ever. Zero customer service. No advance warning so the time spent getting to zero level and on hold on the phone was wasted.After returning from overseas all we wanted was to return to our vehicle. Seek more professional parking services.
They did reach out to me and apologized. They refunded my out of pocket Uber cost, less the tip. To me this is not what I would expect from a reputable company. I lost time, I was using a wheelchair and had to change locations while dragging my luggage. Is it the hotels fault there was no shuttle, absolutely. I didn't pay the hotel. I paid for a service that was not available. Still 1 star. Better customer service and better communications would have prevented this entire fiasco.
Reply from Global Airport Parking2025-11-03
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you faced with the shuttle service.
Please note that the shuttle operations at this location are managed directly by the parking lot and not by Global. However, we take full responsibility for ensuring our customers receive accurate and up-to-date information before their travel. We’ve already escalated this issue to the facility management team for immediate review to help prevent such occurrences in the future.
Additionally, if you had to take an Uber or any alternate transportation back to the lot, please share a copy of your receipt with us. We’ll review it with our team and work toward providing you with a prompt and fair resolution. Please feel free to contact our customer support team at 954-828-0242 or please drop an email to [email protected].
We truly regret the experience you had and appreciate you giving us the opportunity to address it.
I was very pleased with the ease of using the shuttle. The front desk employee was very helpful. The shuttle driver was also helpful and efficient. I will definitely use this service again and will recommend it to others.
Reply from Global Airport Parking2025-10-29
Thank you, Glenda! We’re glad to hear the team at our partner location provided such a smooth and efficient experience. We’ll make sure your kind words are shared with them!
Thanks for your feedback! We’re glad you found the process easy and quick.
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Robert krug · 1 review · Verified · Experienced 2025-10-29 ·
★★★★★
I need to reserve the shuttle where do…
I need to reserve the shuttle where do i find this
Reply from Global Airport Parking2025-11-03
Thank you for your feedback!
We’re glad to confirm your reservation at Courtyard by Marriott Fort Myers Airport Parking. For your return, please contact the parking lot directly upon arrival at the airport to request shuttle assistance. Usually there shuttle runs every 30 minutes from 5am to 1am daily.
You can reach them at +1 (239) 332-4747.
We truly appreciate your patience and understanding, and you can also find additional details in your confirmation email. Thank you again!
