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Travel & Vacation

Global Airport Parking

202 reviews

4.1202 reviews
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About Global Airport Parking

Data updated
Website
globalairportparking.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
97% (36/37)
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Is Global Airport Parking legit?

Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

V
Veronika Koenigsbauer · 2 reviews · Experienced 2025-11-02 ·

Good company

Dealing with this company was very easy, all done online. However, I was not able to use my reservation and requested a refund for the parking fee. I received a prompt reply with the promise of a refund within 7-10 days. Would definitely use this company again and recommend it to my friends

Reply from Global Airport Parking2025-11-06

Thank you, Veronika. We're glad to hear the process was smooth and that our team responded promptly to your refund request. We understand that plans can change, and we’re committed to making those moments as hassle-free as possible. Your recommendation means a lot, and we look forward to serving you again.

V
Vicki · 1 review · Verified · Experienced 2025-10-27 ·

Very nice and accommodating

Very nice and accommodating. Grateful for the tip to take pictures of the claim check and info page. Came in handy.

Reply from Global Airport Parking2025-11-06

Thanks so much, Vicki. We're really glad the tip helped and that you found the experience accommodating. It's great to hear that those little details made a difference. We’re always here to make things smoother and more helpful for you.

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customer · 1 review · Verified · Experienced 2025-10-12 ·

Don’t count on covered parking

Advertised as covered parking. No covered parking available

Reply from Global Airport Parking2025-11-10

Thank you for your feedback We’re truly sorry to hear that you were unable to access covered parking during your visit. We understand how disappointing this must have been, especially when you expected indoor parking. Please note that, as mentioned in the confirmation email, during peak times indoor parking may not always be available, and customers may be directed to rooftop spaces. We sincerely apologize for the inconvenience caused and appreciate your understanding. Your feedback is valuable and helps us ensure a better experience for all travelers in the future.

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Mario Barragan · 4 reviews · Verified · Experienced 2025-10-15 ·

Safe and easy to catch your flight

Safe and easy to catch your flight. Nice covered parking.

Reply from Global Airport Parking2025-11-10

Thanks for your feedback, Mario! Happy we made booking your parking quick and easy. We appreciate you sharing your experience and look forward to helping with your future trips.

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customer · 1 review · Verified · Experienced 2025-10-14 ·

easy access to information on line.

Reply from Global Airport Parking2025-11-05

We're glad you found it easy to access information online that's exactly what we aim for. If there's anything we can improve or add, feel free to let us know!

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WENDY · 4 reviews · Experienced 2025-11-04 ·

Cooperative with Changes/Cancelations

When I had to change my plans, they quickly refunded the amount paid for my parking reservation. I greatly appreciate this high level of cooperative customer service.

Reply from Global Airport Parking2025-11-05

Thanks, Wendy! We're glad we could make your change of plans a little easier. Your kind words mean a lot, and we’re always here to help whenever you need flexible, reliable parking. Safe travels!

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customer · 2 reviews · Verified · Experienced 2025-10-21 ·

Convient, Secure

Convient, secure parking site, process was simple.

Reply from Global Airport Parking2025-11-05

Thanks for the great feedback! We're glad you found the parking site convenient and secure, and that the process was simple. That’s exactly what we aim for hassle-free parking every time.

W
Walter · 6 reviews · Verified · Experienced 2025-10-23 ·

Great service,

Reply from Global Airport Parking2025-11-05

Thanks, Walter! We're glad you had a great experience we appreciate you choosing us and look forward to helping you again soon!

N
Nicoletta Henstock · 3 reviews · Verified · Experienced 2025-10-30 ·

Never have to wait for a shuttle

Never have to wait for a shuttle. Our driver Timor (not sure spelling is right) was so friendly, helpful, a delightful man.

Reply from Global Airport Parking2025-11-05

Nicoletta, thank you for sharing your experience! We’re thrilled to hear Timor made your trip smooth and enjoyable. We’ll be sure to pass along your kind words to him.

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customer · 1 review · Verified · Experienced 2025-10-23 ·

Shuttle was on time

Shuttle was on time. On issue we had is that departing the garage the terminal would not read the QR code on my phone.

Reply from Global Airport Parking2025-11-05

Thank you for your feedback! We’re glad to hear the shuttle was on time. We’re sorry about the issue with the QR code at the terminal please know we’ll look into this to help prevent it from happening in the future.

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customer · 1 review · Verified · Experienced 2025-10-24 ·

Cool staff is SD

Reply from Global Airport Parking2025-11-05

Thanks for your feedback! We’re glad to hear you had a positive experience with our staff, especially SD. We’ll be sure to pass along your kind words.

C
Crystal B. · 1 review · Verified · Experienced 2025-10-30 ·

Best Airport Parking Alternative

Easy, fast, friendly, affordable. Check in was easy. Shuttle to airport was fast. Customer service very friendly and the price beat any other price around. Short distance to airport. And pick up upon returning was just as easy. Would definitely recommend and use again.

Reply from Global Airport Parking2025-11-03

Thanks so much, Crystal! We're thrilled to hear everything went smoothly from check-in to shuttle service and pricing. It’s great to know the app helped make your airport parking experience easy and affordable. We’d love to keep impressing you every time you travel!

E
Eric Ayala · 1 review · Verified · Experienced 2025-11-01 ·

The parking garage layout is very…

The parking garage layout is very confusing, especially for travelers who don’t have time to waste. Clear signage is needed to direct vehicles to the designated areas for long-term airport parking. Additionally, the floor numbering runs in reverse—P1 is at the top while P2 leads to the basement—which makes navigation even more difficult. Improved wayfinding and clearer instructions would greatly enhance the overall parking experience.

Reply from Global Airport Parking2025-11-10

Thankyou for your feedback. We’re very sorry for the confusion you experienced with the parking garage layout and signage. We completely understand how frustrating it can be, especially when traveling on a tight schedule. Your feedback regarding the unclear directions and reversed floor numbering has been shared with the parking facility management for their review. We’ll work closely with them to improve on-site signage and wayfinding instructions to ensure a smoother experience for future customers. Thank you for bringing this to our attention.

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customer · 1 review · Verified · Experienced 2025-10-30 ·

Super nice folks to deal with

Super nice folks to deal with. I had to extend a parking stay at a hotel lot for a few more days. They were prompt and accommodating. Thank you!

Reply from Global Airport Parking2025-11-03

Thanks for sharing your experience! We're so glad the extension process went smoothly and that the hotel lot staff were accommodating. It’s great to hear the app helped make that adjustment easy we’re here to keep things flexible and stress-free whenever your plans change.

M
Ms Barbara Rapoza · 2 reviews · Verified · Experienced 2025-10-30 ·

Easy booking

Easy booking, great price

Reply from Global Airport Parking2025-11-03

Thanks, Ms Barbara! We're so glad our platform made booking simple and affordable for you. That’s exactly what we aim for quick access to great deals with zero hassle. Safe travels and hope to see you again soon!

L
Laura · 1 review · Verified · Experienced 2025-10-22 ·

Did not receive a receipt and no online…

Did not receive a receipt and no online option to modify reservation

Reply from Global Airport Parking2025-11-10

Hi Laura, Thank you for your feedback We’re sorry for the inconvenience caused and understand how frustrating it must have been not to receive your receipt or find an online option to modify your reservation. Please note that we have shared the payment receipt for your parking through an email. Kindly check your email inbox. We could also confirm that you you have contacted our support agent and modified your reservation dates. If there is anything else you need assistance with, please feel free to contact our customer support team at 954-828-0242 or please drop an email to [email protected]. Our team will be happy to assist you further.

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customer · 1 review · Verified · Experienced 2025-10-20 ·

slow pick up had to wait 30 min get…

slow pick up had to wait 30 min get ride back to car

Reply from Global Airport Parking2025-11-10

Thank you for your feedback We’re really sorry for the delay you experienced with the shuttle pick-up and completely understand how frustrating it can be after a long trip. Please note that there can be a minimum wait time of 20–30 minutes for shuttle pick-ups, as the drivers operate on a continuous loop between the airport and the parking facility. Still, your feedback is valuable, and we’ve shared it with the lot management team to help improve efficiency and reduce wait times. We truly appreciate your patience and hope to serve you with a smoother experience in the future.

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Joseph Jedlowski · 1 review · Verified · Experienced 2025-10-28 ·

Great Experience

This service is amazing and all phases of our booking and shuttle were amazing people that care about the customer.

Reply from Global Airport Parking2025-11-03

Thanks so much, Joseph! We're thrilled to hear your experience was smooth from start to finish. It’s wonderful to know the booking process and shuttle service all powered through our platform connected you with people who truly care. We appreciate you choosing us!

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David MacDonell · 3 reviews · Verified · Experienced 2025-10-03 ·

Friendly & proficient customer service

Friendly & proficient customer service. Needed a confirm email re-sent as my reservation is for later tonight. The Rep had it done in no time. Very much appreciated 🙏

Reply from Global Airport Parking2025-11-03

Thanks so much, David! We're glad our support team could help quickly and efficiently especially when timing matters most. It's great to hear our service came through for you. Wishing you smooth travels tonight!

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John Osborne · 2 reviews · Verified · Experienced 2025-10-31 ·

Very efficient reservation process.

Reply from Global Airport Parking2025-11-03

Thanks, John! We’re glad the reservation process was smooth and efficient for you that’s exactly what we aim for. Appreciate you taking the time to share your experience!