Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Good prices, fast shuttle service.
Dear Stephen, Thank you for taking the time to share your feedback! We’re glad you were happy with our pricing and the speed of our shuttle service. We truly appreciate you choosing us for your parking reservation and hope to serve you again soon. Team Global
We booked with Global online. On the way back from our cruise, I called Global to get the shuttle.Global couldn’t reach the loser parking company they contracted. In the end, nobody came to get us and we had to Uber to our car. That cost an extra $40, which Global alleged they would pay us back. Overall, this company is a joke. No one could tell me where the shuttle was. They were patronizing and condescending. All they kept on saying is that they understand my frustration. I want them to try herding three children and two luggage bags through Fort Lauderdale Everglades Port, looking for an unmarked Van after they told me to hold up a yellow sticker that they never gave me. These guys are total clowns. Pay $8 more a day, save yourself 2 hours and park anywhere else. Such losers.
Hi Sam, We’re truly sorry to hear about your experience and understand how frustrating and stressful this situation must have been, especially after a long cruise and while traveling with children. This is certainly not the experience we want for our customers. We have escalated this matter internally and shared your feedback with the parking operator to ensure it is reviewed and addressed. We can also confirm that the Uber expense has already been refunded back to your original card, as promised. We’d like to clarify that we are an online booking platform and do not directly operate the parking facilities or shuttle services. While we coordinate closely with our partner locations, there are times when we have limited visibility or real-time updates if a shuttle provider is unresponsive. That said, this does not excuse the inconvenience you experienced, and we take this feedback very seriously. Thank you for taking the time to share your experience. Your comments help us identify issues and work toward preventing similar situations in the future. - Team Global
This service is a game changer for flying out of Boston! The staff is always so friendly and helpful, highly recommend using them the next time you travel!!
Hi Sara, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that our team was able to make your travel easier. Your recommendation means a lot to us, and we look forward to serving you again on your next trip! Team Global
i never had a problem and i have used global parking alot
Hello Magzim, Thank you for your feedback! We’re so glad to hear you’ve had consistently great experiences using Global Parking. We truly appreciate your continued trust!
It’s good service.
Hi, Thank you for your feedback! We’re glad to hear you found the service good. We understand that finding the parking was challenging, and we will pass your comments along to the team to help improve the experience for future customers. - Team Global
Everything went off without a glitch.
Hi Helen, Thank you for your feedback! We’re delighted to hear that everything went smoothly with your parking experience. Our goal is to make the process easy and stress-free, and it’s great to know we delivered. We look forward to serving you again! - Team Global
Sheraton driver camp creek desert Dr was awesome great customer service!!! Name was Joseph
Hi Lisa, Thank you for your review! We're thrilled to hear that Joseph provided awesome service. We’ll be sure to pass along your kind words to him. We appreciate you choosing us and look forward to assisting you again! - Team Global
Hi, Thank you for your review! We're glad to hear your experience was easy and flexible. We appreciate you choosing us and look forward to assisting you again! - Team Global
Customer Service reached out to me concerning some issues I had with my parking experience . They did some research on my claims and we finally came to a satisfactory Conclusion. Which was much appreciated. Therefore I am updating their star rating to 4 stars for customer Service follow up!
Hi Richard, Thank you so much for updating your review and for giving us the opportunity to resolve the issue. We’re glad we were able to reach a satisfactory conclusion, and we truly appreciate your kind words about our customer service follow-up. If you ever need anything in the future, we’re always here to help. Thank you again for your feedback and for choosing us! - Team Global
I could not get hold of the shuttle driver for a ride back from the Harry Reid Airport to Silver Sevens Casino at 8PM on Dec 1 2025. I tried 4 times with no one answering the phone. We were at the designated pick up area and did not see the shuttle so had to pay for a cab to get to the hotel. When we got there, the shuttle was sitting in front of the casino.
Hi Judith, We’re very sorry to hear about the trouble you had getting a shuttle pickup from Harry Reid Airport. That must have been extremely frustrating, and we sincerely apologize for the inconvenience. The shuttle is a complimentary service provided with your booking. However we will be checking with the hotel to understand why your calls were not answered and why the shuttle was unavailable at the designated pickup area. Our team will also be reaching out to you via email to request your Uber or cab receipt so we can review the situation and arrange reimbursement for the additional cost you incurred. Thank you for bringing this to our attention. We will also pass your feedback to the hotel so they can improve their service. - Team Global
The shuttle driver was very helpful going and coming from the airport.
Hi Kevin, We appreciate you choosing us. We're pleased to hear the shuttle driver was helpful during both trips and that you had a positive experience at the lot.
Great service, excellent pricing… will use again!
Hi Daniel, Thank you! We're glad you enjoyed our service and pricing. We look forward to having you back again!
The parking garage we were sent to was unavailable so we were directed to another place. Instead of covered parking we reserved it was open. There were many unhappy people since it was well over an hour to get a shuttle to the pier. On return it was the same issue, long wait in cold weather for the shuttle then a hassle getting the correct tickets to get out of the garage. We won't be using your service again.
Hi Tom, We’re very sorry to hear about the inconvenience you experienced. Due to ongoing construction work, the location may redirect customers to a nearby lot, but we completely understand how frustrating it is when the alternate parking does not match what you originally reserved, especially when covered parking was expected. We also apologize for the long shuttle wait times and the issues you faced upon return. We will be passing your feedback to the lot management so they can address these concerns and improve the experience for future customers. To make this right, we are happy to offer you credits that can be used toward future bookings. Our Customer Support team will be reaching out to you shortly via email with the resolution. Thank you for sharing your experience, and again, we truly apologize for the inconvenience. - Team Global
Everything went well.
Hi Mo, thanks for your feedback! We’re glad everything went well and that our app helped make your parking experience easy.
Quick, easy, inexpensive!
Hi Mary, thanks for the review! We’re glad you found using us quick, easy, and affordable for you!
We paid, we parked and then we were told the parking lot was being reconstructed and we needed to move our vehicle to sea isle marina. The guy never told us where once we got down there. After about an hour of panic we found a place to park only to be told because of the issue we needed to pay an addition 15.00 to park at their lot. I want a refund for all of the horrible service. I called to speak with a manager and had to leave a message. I still have not received a phone call back from management. Horrible experience for 1st time cruisers
Hi Cheryl, We’re truly sorry for the difficult and stressful experience you went through. This is not the level of service we want any customer to have, especially during an important trip like a first-time cruise. We will be escalating this issue immediately to understand what happened at the lot and why you were asked to pay the additional $15. One of our Customer Support agents will be sending you an email right away to gather more details and work toward a proper resolution. We sincerely apologize for the inconvenience and lack of communication you experienced. Thank you for bringing this to our attention—we will make sure this is addressed. - Team Global
making the reservation was difficult to navigate
Hi Cindy, We’re sorry to hear that making the reservation was difficult to navigate. We understand how frustrating that can be. Our app and website are designed to make booking easy, but if anything feels confusing, our customer service team is always here to help. Please feel free to give us a call anytime — we’ll be happy to walk you through the process and make things easier for you. Thank you for sharing your feedback. - Team Global Airport Parking
Love how easy is is to book and add my coupon code
Thanks, Gametimer! We’re glad you found booking easy and that applying your coupon code was simple. We appreciate your feedback and are happy our app made the process smooth for you!
Easy and quick
Thanks, Linda! We’re glad our app made airport parking easy and quick for you!
This was our first time using Global and we were a bit nervous after seeing mixed reviews. However, our experience was outstanding. We stopped by Sure Stay near DFW the day before our departure. We talked to the front desk and they explained the simple process as well as telling us to arrive 15-20 minutes before our scheduled shuttle ride to the airport so we could complete some paperwork. The next morning we completed the forms and were ready to go when the shuttle arrived. It stopped at 3 hotels but still took less than 15 minutes to get to our terminal. On our return, we called the hotel and they directed us to the courtesy van pick up area for our ride back. Back at the hotel, I checked with the front desk and all he asked was whether this was our scheduled return date. When I said yes, he said we were good to go! We have a 23 day excursion in March and will be using Global Airport Parking again.
Thanks for sharing, JP! We’re glad your first experience with Global Airport Parking was smooth and stress-free. It’s great to hear the shuttle and staff made everything easy, and we’re excited to help with your March trip!
202 reviews matching