Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
The girl at the desk was amazing! So helpful and really nice! Also the driver of the shuttle was great as well!
Reply from Global Airport Parking2026-04-06
Dear Patricia,
Thank you for sharing your experience! We're really glad to hear that the front desk staff and the shuttle driver were so helpful and welcoming. Positive interactions like these truly make the travel experience smoother and more enjoyable.We appreciate you taking the time to recognize their efforts and hope to assist you again on your future trips.
Team Global
Dear Rosemary,
Thank you for taking the time to share your feedback! We're happy to know you had a positive experience with us. Your support truly means a lot, and we look forward to assisting you again whenever you need parking in the future.
Team Global
Very easy to complete reservation.
Booking process was easy.
Reply from Global Airport Parking2026-04-01
Dear Caleb,
Thank you for taking a moment to share your experience! We're happy to know everything went smoothly for you. We truly appreciate your support and hope to assist you again the next time you travel.
Team Global
Seems like an easy process but first time I've used the website so have yet to actually park at the hotel. Website provides much information on the hotels, which is helpful in making a selection.
Reply from Global Airport Parking2026-04-06
Dear Customer,
Thank you for sharing your feedback! We're glad to hear that the website was easy to use and that the information about the hotels helped you make your selection. We strive to make the booking process as simple and transparent as possible so customers can confidently choose the option that works best for them. We hope your upcoming parking experience goes just as smoothly!
If you need any assistance along the way, feel free to reach out to us at [email protected] and our team will be happy to help.
Team Global
Used this for a cruise. We did not have a great experience because we had to wait a long time for everyone to load on the van. While waiting, it is hot and the air was not turned on, If it was I could not feel it. The vans are really comfortable and nice.
Reply from Global Airport Parking2026-04-01
Dear Veronica,
Thank you for sharing your experience with us. We’re sorry to hear about the wait and the discomfort during the loading process, we understand how frustrating that can be, especially in the heat. Shuttle operations are handled directly by the parking lot, but we truly appreciate you bringing this to our attention and will be sure to pass the feedback along to the lot management so they can work on improving the experience. We’re glad to hear the vans themselves were comfortable.
Team Global
Arrived at the parking I had reserved and paid for three weeks prior and lot was oversold. Their offer to try another of their locations not adequate when you are trying to catch a nonrefundable flight and dealing with TSA delays. Ended having to park at the airport for 25 dollars per day. All they could do was apologize but would not cover the additional 123.00 I ended up paying.
Reply from Global Airport Parking2026-04-01
Dear Guillermo,
We’re truly sorry for the inconvenience you experienced, especially during such a time-sensitive situation while trying to catch your flight.
Our team did try our best to assist by offering a lot move at the time. However, please note that all on-site operations, including lot capacity and availability, are managed directly by the parking lot, and as a booking platform we do not have control over those operations.
That said, we have refunded the amount paid through our platform. Unfortunately, we’re unable to reimburse additional charges paid directly to the airport or parking facility.We sincerely apologize again for the experience and appreciate your understanding.
Team Global
I am using this company to park my car at the airport
Reply from Global Airport Parking2026-04-01
Dear Ewa,
Thank you for sharing your feedback! We truly appreciate your continued trust in our service for your airport parking needs.It means a lot to have your support, and we look forward to assisting you again on your future trips.
Team Global
It was just a total lack of information from the moment we arrived in Elizabeth at the hotel to self park. At 6 AM the front desk was not manned. I had to let the phone ring many times before someone showed up. Was then told to park out back. We did and then when I went to ask do you keep the key the attendant had to be called 6 times and then after almost 10 minutes, they showed up again. The shuttle is nonexistent before 7 and after 10:30. We had to pay almost $60 in cabs to get 4 miles to and from the airport departing and arriving home. NEVER AGAIN.
Reply from Global Airport Parking2026-04-01
Dear Eileen,
We’re truly sorry to hear about the experience you had and understand how frustrating this must have been, especially during travel. Please note that all on-site operations, including front desk assistance and shuttle services, are managed directly by the parking lot. However, we would still like to review this further for you.Kindly reach out to us at [email protected] with your reservation details so our team can look into the matter and assist you accordingly
Team Global
I booked airport parking with this company because the listing advertised a shuttle to and from the airport. Unfortunately the shuttle was not running and no notice was provided. We waited at the pickup area for over 20 minutes before finally reaching someone who confirmed the shuttle wasn’t operating. We had to pay for Uber both ways.
While the parking reservation was eventually refunded after a credit card dispute, the company refused to reimburse the transportation costs and only offered credits to use their service again. After the experience and the difficulty resolving the issue, I would not choose this service again. Would give zero stars if i could.
Reply from Global Airport Parking2026-03-19
Dear Shahana,
We sincerely apologize for the inconvenience you experienced. We understand how frustrating it must have been to expect a shuttle service and find that it was not operating.
We’d like to clarify that we are a booking platform, and all on-site operations, including shuttle services, are managed directly by the parking lot. Our platform only facilitates the parking reservation. However, due to the inconvenience caused, we have processed a full refund for your parking reservation.
We truly appreciate your feedback and will share it with the parking partner to help improve the experience for future customers.
Team Global
Although we purchased the appropriate days we would be gone, upon return we were notified we still owed $8.
Reply from Global Airport Parking2026-03-12
Dear Customer,
We’re sorry for the confusion and apologize for the inconvenience caused. Parking lots may apply additional charges if the vehicle is checked out later than the reserved check-out time, even if the reservation was made for the expected travel dates. This additional amount is determined directly by the parking facility based on the actual exit time. Thank you for your understanding.
Team Global
I have used this discount parking…but verify your ATL shuttle pickup location if you haven't flew since 2025.
I have used this discount parking service website several times in the past and I had no problems. I had ATL parking reservations in February 2026. My car drop off went fine but my return on 2/6 was awful. I received the old pickup shuttle location info at the time of the reservation, therefore I went to several spots and wasted over 1 hour of trying to find where to get picked up. ATL had changed the shuttle locations months prior without my knowledged and apparently Global Airport didn't know either and they didn't communicate this update to me. They had given me via email the wrong info. The direct customer service didn't answer under several attempts of the rep wasn't helpful. Very disappointed in wasting unnecessary time. I used this service to get the best Airport parking rates but I may still use it for reference but book directly with the company. If that fails, I will verify pickup locations prior to using.
Reply from Global Airport Parking2026-03-05
Dear Jazzy,
We’re truly sorry to hear about the frustrating experience you had during your return at Hartsfield–Jackson Atlanta International Airport. We completely understand how stressful it must have been to spend so much time trying to locate the correct shuttle pickup point after a long trip. Your experience is certainly not the kind of situation we want our customers to face.
The shuttle and pickup information we share in the reservation details is provided to us directly by the parking lot. Since we do not have staff operating on-site, all day-to-day operations, including shuttle services and pickup locations, are managed directly by the parking facility itself. Unfortunately, if the lot updates their pickup procedures without notifying us in time, it can sometimes lead to outdated information being shared.
To help us review this matter further and follow up with the lot involved, we kindly ask that you share the details of your reservation with us by emailing [email protected]. Our team will be happy to look into the situation and escalate it with the parking provider. We sincerely apologize again for the inconvenience and appreciate you taking the time to bring this to our attention. Your feedback helps us work toward improving the experience for our customers.
Team Global
Dear Diane,
Thank you for the great feedback! We’re so glad to hear that you love the affordability and ease of use.We truly appreciate your support and will continue working to make parking simple and convenient for you.
Team Global
The site is easy to navigate, and they offer numerous parking locations with excellent prices. I have used this site for several years, and have no complaints. I exclusively use this site for my long-term airport parking needs.
Reply from Global Airport Parking2026-03-04
Dear Gina,
Thank you so much for your continued support over the years! We’re thrilled to hear that you find the site easy to navigate and that our parking locations and prices have worked well for your long-term airport parking needs.It truly means a lot to us that you trust us as your go-to option.
Team Global
Used Global Airport Parking in January 2026. Booked PrimePark LAX Premier SelfPark Garage 401 West Florence Avenue, Inglewood, California. Upon arrival, there was one shuttle working. Once we got our parking spot, spaces were limited, by the way. It is a very small lot. The shuttle left without us. The attendant said it would be back in like 20-30minutes. There was no way that would happen with traffic and how busy the airport was that night. We needed to be on that shuttle. We had to call an Uber! It is not .5 miles away from the airport. More like 3-4 miles. Once we returned from our trip, we called to be picked up. It took 45 min. There was one other passenger on the shuttle. We had two people in our party and 3 large bags. There was only room for the 3 passengers and not a lot of room for luggage. So if you have a large family think twice about ordering this service! The shuttle has 8 seats but it's very small! Also, I was charged again on my card a month later ($2.95 fee) for what?! Please don't use this company. It's not worth it. Do your research. I didn't and did not see the poor ratings. Don't be fooled!
****Update 03/05/2026: Thank you Global Airport Parking for replying to this review! You fixed the $2.95 charge and my car service fee. We really appreciate your diligence in rectifying our situation. For that I have updated my overall rating review for your service. However, I will still stand by my review on the PrimePark LAX Premier SelfPark Garage 401 West Florence Avenue, Inglewood, California. I would not recommend this location based on their shuttle service/shuttle buses, location, and distance from LAX. If you have lots of time (more than 3 hours), and don't mind waiting for long periods, then this is the place for you!
Reply from Global Airport Parking2026-02-27
Dear Earley,
We’re truly sorry to hear about your experience and the frustration it caused. We completely understand how stressful it is to deal with shuttle delays, especially when traveling on a tight schedule, and we regret that this was your experience.
We’d like to clarify that while your reservation was made through Global Airport Parking, shuttle services, lot capacity, vehicle size, dispatch timing, and on-site operations are managed directly by the parking facility. In this case, the shuttle operations are handled by PrimePark LAX Premier SelfPark Garage, not by our company. That said, we absolutely take feedback like yours seriously and share concerns with our parking partners to help improve the customer experience.
Regarding the $2.95 charge you noticed a month later, this is related to a subscription plan that was selected at the time of booking. We understand how unexpected charges can be concerning, and we’re more than happy to review this with you and assist in resolving it promptly.
Please reach out to us directly at [email protected]
with your reservation details so our support team can look into both the shuttle concerns and the subscription charge right away. We’re here to help and would appreciate the opportunity to make this right.Thank you for bringing this to our attention.
Team Global
This review is for the Airport Parking
Yesterday I called the hotel 8 times to request a pick up at airport. only once did attendant answer phone after me leaving several messages. i waited an hour and a half . Driver waited a short minute before driving off. The van is not well marked. She knew i was waiting and did not get out of van to announce her arrival. This was after leaving 8 messages on their answering machine. Read other reviews, many similar experiences with other customers. Very Unsettling after a long day of travel. Will never use them again!!!
Reply from Global Airport Parking2026-02-27
Dear Simran,
We sincerely apologize for the frustrating and unsettling experience you had, especially after a long day of travel. We completely understand how distressing it must have been to wait so long for a shuttle and to feel unheard despite multiple attempts to reach the location. Please note that while we handle the reservation process online at Global Airport Parking, the shuttle services are operated directly by the parking lot or hotel, and we do not have control over their on-site shuttle operations or response times. That said, your feedback is extremely important to us, and we take these concerns very seriously. We encourage you to reach out to us directly at [email protected]
so our support team can review this issue further and assist you as best as possible. Again, we truly regret your experience and appreciate you bringing this to our attention.
Team Global
Dear Gregory,
Thank you for your feedback! We’re glad to hear that your booking experience was easy and smooth.We appreciate you choosing us and look forward to serving you again soon.
Team Global
Friendly shuttle drivers, only a short wait for our ride to the airport, good value.
Reply from Global Airport Parking2026-02-12
Dear Brenda,
We’re so happy to hear your trip started on the right note! Short waits and friendly faces are exactly what we aim for, and it’s great to know you felt the value in our service. Thanks for sharing, we can’t wait to see you again!
Team Global
Very convenient efficient and pleasant Will use them again
Reply from Global Airport Parking2026-02-07
Dear Ron,
Thank you for your feedback! We’re thrilled to hear that you found Global convenient, efficient, and pleasant to use. Our goal is to make every airport parking experience seamless and stress-free, and it’s wonderful to know you plan to use us again. We look forward to supporting your future trips.
Team Global
i paid the $21+ i was quoted only to find out that’s your fee and the hotels parking wanted ANOTHER $50. i felt it was a deception. i left and parked at the airport for LESS BE SO
Reply from Global Airport Parking2026-02-07
Dear Lola,
We’re very sorry for the frustration this caused. In rare cases, some parking lots may charge certain fees directly on-site, while Way only collects taxes and our service fee online. We’ve updated our website to make this information clearer during the reservation process. Typically, our prices are still lower than parking directly at the airport, and we truly appreciate your feedback as it helps us improve transparency and ensure a smooth experience for all travelers.
Team Global
Covered parking, reasonable prices, close proximity to airport. Fast, friendly shuttle service. The drivers are outstanding.
Reply from Global Airport Parking2026-02-07
Dear Carole,
Thank you! We’re thrilled you enjoyed the covered parking, great rates, and convenient location. It’s fantastic to hear that the shuttle service was fast and friendly, and that the drivers made such a positive impression. We’re committed to making every airport trip seamless, reliable, and stress-free, and we look forward to supporting your future travels.
Team Global
