Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Prompt pick up by shuttle. Helpful. Polite
Dear Colby, Thank you! We’re glad the shuttle service was quick and our team was polite and helpful. Global is committed to providing a seamless and convenient experience for all your airport trips. Team Global
Easy to follow directions for making a reservation and very economical,
Dear Larry, Thank you! We’re glad that we made booking straightforward and offered great value. Our mission is to make every airport parking experience stress-free, convenient, and cost-effective, and we look forward to assisting with your future trips. Team Global
The process is easy. So far there has been not problem with my car being in the lot. This hotel has a security guard. For some reason this company has saved my credit card information without my permission.
Dear Chris, Thank you for your feedback! We’re glad to hear that the reservation process has been easy and that you feel your car is secure in the lot. Regarding your credit card, if you would like it removed from our system, please reach out to us directly at [email protected], and our team will assist you promptly. We appreciate you bringing this to our attention and are here to help. Team Global
Rates were good but I thought asking me for my date of birth was SHADY!!!!
Dear Arthur, Thank you for your feedback! We apologize if requesting your date of birth felt concerning. This information is collected to help ensure a secure and accurate reservation process. We appreciate your input and will continue working to make the experience as transparent and comfortable as possible for all our customers. Team Global
Dear Glenn. We love hearing this! Easy booking and great prices are exactly what we aim for. At Global, we make airport parking simple so you can start your trip on the right note. Team Global
I always use Global before traveling. It is very convenient, and the pricing is reasonable. Been using Global for three years now. Great service and company!
Hi Antoinette, Thank you for your continued trust in Global. We’re pleased to hear that you find our service convenient and our pricing reasonable. We appreciate your loyalty over the past three years and look forward to serving you on future travels. - Team Global
Satisfied customer for many years. Have never had a problem. Generous cancellation policy, friendly customer service. They make it easy to identify the best facility for you based on your desired mix of price, distance from airport, rating, whether they have a shuttle and whether parking is covered/noncovered.
Hi Brandon, Thank you so much for the kind words and for being a loyal customer over the years! We’re thrilled to hear that our cancellation policy, customer service, and comparison tools have made your experience smooth and stress-free. Helping customers easily find the best option for their needs is exactly what we aim to do. We truly appreciate your trust and look forward to continuing to serve you in the future! - Team Global
Hi, Thank you for sharing your feedback. We’re delighted to hear that you found the booking process smooth and easy. Creating a seamless and convenient experience for our customers is very important to us, and your kind words mean a lot. We look forward to welcoming you again for your future parking needs. Team Way
The van driver was wonderful.. She initiated conversation by asking where everyone was going. My seat mate said he and his wife were going to New Orleans for Mardi Gras, which got the ball rolling. She asked if there were any passengers for the administration office. She knew there were because there were three men in uniform going to interviews, but she asked to let all of the rest of us know that she was dropping them off first so they would be on time. She was outstanding!
Dear Marylee, Thank you for your valuable feedback, it sounds like you had an amazing ride! We’re thrilled to hear the driver went above and beyond—friendly, thoughtful, and attentive to everyone’s needs. We’ll be sure to pass along your praise; she definitely deserves it! Team Global
Using this service was easy & low cost but beware that if someone breaks into your vehicle that they will not help you recover the damages nor will the property that you parked on. I received no help at all from them or Aloft hotels in Dallas Tx for damages to my vehicle while under video severance. I won’t be using them again.. Customer service from both parties didn’t seem to have a care in the world about the situation 🤬
Dear Customer, We’re truly sorry to hear about your experience and understand how upsetting this situation must have been. While we’re glad the booking process was easy and affordable, it’s very disappointing to learn that you felt unsupported after such a distressing incident. This is not the level of care we strive to provide our customers. We would appreciate the opportunity to look into this matter further and see how we can address your concerns. Please reach out to us directly with your reservation details (name, confirmation number, and email address), and our team will review the situation as a priority. We genuinely value your trust and hope to have the chance to follow up with you properly. Team Global
When I got to the hotel where I booked my parking they said their lot was full and I should ask your company for a refund, which I requested at the time and still have not heard anything back from you all.
Hi Tucker, We’re very sorry to hear about the inconvenience you experienced. On rare occasions, situations such as flight delays or cancellations can cause customers to return later than scheduled, or more cars to stay longer than planned. Even though we plan for these scenarios, sometimes issues occur completely outside of our control and no spaces are available. We sincerely apologize that this happened and are working with the lot to help prevent similar situations in the future. Please note that a full refund for your booking was issued on 01-06-2026. Thanks again for your feedback. - Team Global
Every time I use them everything runs smoothly and efficiently from dropping my vehicle off and picking it up. Plus the convenience of the shuttle just makes the experience much more better.
Dear Ronald, Thank you for your continued trust and kind words! We’re glad to hear that everything runs smoothly for you each time, from drop-off to pick-up.And the shuttle convenience makes your experience even better. We truly appreciate your loyalty and look forward to serving you again on your next trip. Team Global
Absolutely the worst! I made reservations for parking at Ramada Hotel Atlanta. Get there on 12/25 only to be told there is no shuttle service to take us to the airport. The hotel took no responsibility and blamed Global Parking for not contacting me to let me know. So we pay for an Uber. We arrive back from our vacation 12/29 and proceed to the hotel pick up location, after waiting for some time, I call the hotel and was told their shuttle is still not in service! Again no contact from anyone! I emailed the company as soon as I got home for a refund. Six days on and no response. I ended up disputing the charge on my Credit Card. Absolutely the worst! Stay away!!
Hi Shahana, We’re very sorry to hear about your experience and sincerely apologize for the delay in responding to your email. We understand how frustrating it must have been to encounter issues with the shuttle service and not receive timely communication. As you have disputed the charge, our dispute team will be reaching out to you directly to review the situation and work toward a resolution. We truly regret the inconvenience caused and appreciate you bringing this to our attention. - Team Global
Dear Zhang, Thank you for your feedback! We’re glad you found our service both good and affordable. We appreciate you choosing us and hope to serve you again soon. Team Global
We were able to easily park. The shuttle van came and got us to the airport just fine.
Dear Sherice, Thank you for your feedback! We’re happy to hear that parking was easy and that our shuttle got you to the airport smoothly. We appreciate you choosing us and look forward to welcoming you back next time. Team Global
I made a reservation timely and when the QR code wasn’t visible at the time of entry had to pay a ticket fee over $30 more. Why wouldn’t I be refunded the ticket fee?
Hi, Thank you for your feedback, and we’re very sorry for the inconvenience you experienced. We understand how frustrating it must have been to pay the ticket fee due to the QR code not being visible at entry. While we are unable to reimburse fees charged directly by the parking facility, we have canceled your booking with us and refunded the booking amount as a gesture of apology. Your feedback has been passed on to our team to help improve the experience for future customers. We sincerely apologize for the inconvenience caused. - Team Global
We have an upcoming reservation for cruise parking. I needed to change the vehicle for the trip. I tried to make the change online however I could not find it on line. I called and the rep made it easy to change the vehicle details for my upcoming reservation.
Dear Brenda, Thank you for sharing your experience! We’re glad our team was able to quickly assist you with updating the vehicle details for your upcoming cruise parking reservation. Providing easy and helpful support is important to us, and we appreciate you taking the time to leave this feedback. We look forward to serving you on your trip! Team Global
Smooth, hassle-free experience, and grateful for the service Global Airport Parking provides. They list on-site, off-site, short- and long-term, valet, and park-and-ride options clearly, with transparent, competitive pricing. Booking is quick with instant confirmation, saving time and stress. More up-to-date car park reviews would help, but overall it’s a reliable, convenient service.
Dear Limbu, Thank you for the thoughtful and detailed feedback! We’re glad to hear you had a smooth, hassle-free experience and found our booking process, parking options, and pricing clear and convenient. Saving you time and reducing travel stress is exactly what we aim for. We also appreciate your suggestion about more up-to-date car park reviews and will certainly take that into consideration as we continue to improve. Thank you for choosing Global Airport Parking—we look forward to supporting your future travel plans! Team Global
Excellent website for booking as well good full refunds which I used twice earlier. Good promotions to reduce the parking cost.
Dear Ashok, Thank you for your great feedback! We’re happy to hear you found our website easy to use and that our refund process worked smoothly when you needed it. It’s also great to know our promotions helped reduce your parking costs. We truly appreciate your continued trust and look forward to assisting you again in the future. Team Global
Covered parking, free shuttle is very convenient. One drawback is that the checkin counter is the same for hotel guests and car parkers. Shuttles run on a 30 minutes schedule. If the receptionist is busy working with hotel guests, the car registrants may miss the shuttle. They may come up with automated system which bypasses the receptionist.
Dear Sandeep Thank you for taking the time to share your feedback. We’re glad to hear that you found the covered parking and free shuttle convenient.Your feedback is valuable, and we’ll be sure to share it with our partners as suggestions like yours help improve the overall experience for future customers.Thank you again for your thoughtful review and for choosing us. We hope to serve you again soon. Team Global
202 reviews matching