Global Airport Parking (globalairportparking.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
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Chi Chi · 1 review · Experienced 2025-11-24 ·
★★★★★
Scam: Parking companies
I paid this company a few hundred dollars in advance to park my car near the cruise port, at the Embassy Suites parking lot. Before driving there, I called to confirm my reservation, and the representative who answered my call verified the booking and told me that everything was in order. When I arrived at the Embassy Suites parking lot, the parking attendant informed me that Global Parking/Cruise Parking had oversold the parking spaces. I was instructed to drive to the B Ocean Resort parking lot instead. However, when I arrived at B Ocean Resort, I was told that they had no business relationship with Global Parking/Cruise Parking and that I was not allowed to park there. This situation was extremely stressful and unacceptable, especially considering that I had prepaid for parking. The company took my money without ensuring that a parking space was actually available for my vehicle. This kind of misconduct can leave customers in a very difficult position and even cause them to risk missing their cruise departure.
Stay away from Q&S Parking LLC and any companies associated with the phone numbers of 954-234-7856. They are all scammers
Reply from Global Airport Parking2025-11-30
Hi Chi,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience and stress this situation caused. We see that your original booking was with Embassy Suites Port of Everglades Cruise Parking. Based on information from the lot, we proactively upgraded your reservation to FT Port Everglades Cruise Parking to ensure a space for your vehicle. We understand that the upgrade email may not have been noticed, and we’re sorry for the confusion.
Upon reviewing the situation, we have issued a full refund to you. While occurrences of lots being full are very rare, we truly apologize for the disruption this caused. As an additional gesture, we would like to offer you credits to use toward a future booking. Our team will be sending you an email with details and a resolution.
We appreciate your understanding and hope to provide you with a smoother experience in the future.
- Team Global Airport Parking
Hi Michael,
Thank you for your feedback. While lot-full situations and overbookings are rare, peak season and high-demand times can sometimes result in these occurrences. If this happens, we encourage customers to contact us, and we will gladly move you to a nearby lot to ensure your parking needs are met.
We appreciate your understanding and hope to provide a smoother experience in the future.
- Team Global Airport Parking
you need to check the places out that you give us to park. They report people and they had to have cars towed waited two hours to get my car
Reply from Global Airport Parking2025-11-30
Hi Hazel,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. We will pass your comments along to the relevant team to help improve our service. Our team will be reaching out to you via email shortly with a resolution for the issues you encountered.
- Team Global Airport Parking
Experience was great start to finish, and it gives you peace of mind while you are traveling. Great price as well.
Reply from Global Airport Parking2025-11-25
Hi Larissa,
Thank you so much for your wonderful feedback! We’re happy to hear that your experience was smooth from start to finish. We truly appreciate you taking the time to share your experience and hope to serve you again soon!
Hi Arelis,
Thank you for sharing your review! Your peace of mind means a lot, and we appreciate you choosing our service. We hope to see you again soon!
Hello Hersh,
We’re glad to hear that both the parking fees and the service met your needs. It’s great to know everything worked out just the way you expected. Thanks for taking the time to share your experience with us!
false advertising.
i booked and paid 49.71 then email sent it said they would charge me 150.00 when i pick up the car.
Reply from Global Airport Parking2025-11-19
Hello Sue,
Thank you for your feedback. We would like to clarify that your booking was made as a “Pay at Lot” reservation. The booking page clearly shows the price breakdown: the $49.71 is the booking price, and an additional $129.62 was due at the lot.
We also see that you cancelled the booking. We encourage all customers to carefully review the total price and payment details before confirming a reservation.
For your information, we offer both prepaid bookings and pay-at-lot bookings. With pay-at-lot bookings, a portion of the payment is collected at the parking lot, as was indicated during the booking process.
We appreciate your understanding and hope this clarifies the pricing structure.
- Team Global Airport Parking
**Edited to add that the Uber trip fees were refunded to me from Global Airport Parking.
Arranged for parking for a week-long cruise out of the port of Miami, shuttle to and from was to be included. The process, outside of parking in the garage, was total chaos. To have parking validated you basically provided all the information that you enter when booking online - to an attendant at the garage. Then the shuttle was very disorganized, we were on the shuttle van with our luggage loaded and were asked to unload and wait on the next shuttle, because the driver did not want to go to multiple terminals. The shuttle driver made it seem like the issue of going to multiple terminals was new to them, like they do not do this daily! In the end we took an Uber to the terminal and then took an Uber back to the garage at the end of the cruise. In the end it was a good place to park, but very unreliable for transport to and from the port.
Reply from Global Airport Parking2025-11-18
Hello,
We’re very sorry to hear about the issues you experienced with the shuttle service during your recent booking. This is not the seamless experience we aim to provide, and we understand how frustrating it must have been to deal with disorganized transport on your way to and from the port.
We will be checking with the lot to ensure this does not happen in the future. As an apology, we can issue a refund for your Uber rides, and a member of our team will reach out to you directly to assist with the resolution.
Thank you for taking the time to share your feedback — it helps us improve our service for all customers.
- Team Global Airport Parking
T
Thomas · 3 reviews · Verified · Experienced 2025-10-28 ·
★★★★★
Better directions to the parking garage…
Better directions to the parking garage and if you are going to change the parking location, please email and text us!
Reply from Global Airport Parking2025-11-17
Hello Thomas,
Thank you for your feedback. We appreciate you sharing your thoughts, and we will certainly consider your suggestion regarding providing better directions. The address and directions are included in your confirmation email, and we will continue to work on making them as clear as possible.
Please note that your booking with Park and Cruise LLC – Port of Miami Cruise Parking has not been moved or changed. If you experience any inconvenience at the lot, our team will reach out via email to discuss the issue and work with you to find a resolution.
We value your experience and are committed to ensuring a smooth parking process for all our customers.
- Team Global Airport Parking
Team member at the desk when we checked in was delightful! Helpful in every way. Drivers were excellent! Drop off and pick up was smooth and timely. Highly recommend this service!
Reply from Global Airport Parking2025-11-18
Thank you so much for your review, Sandy! We're happy to hear our team made your experience smooth and enjoyable from start to finish. We’ll be sure to pass your kind words along to our partner about the front desk and drivers they’ll love hearing this!
Easy to find the cheapest airport parking in Philadelphia.
Reply from Global Airport Parking2025-11-18
Hi Howard, we're glad you found affordable parking in Philadelphia with ease that's exactly what we're here for. Safe travels and hope to help you again soon!
We had no shuttle service as promised at silver seven but your customer service got us in at Hampton inn and was a great experience . Thank you
Reply from Global Airport Parking2025-11-18
Hi Kevin, thanks so much for the kind words! We're glad our team could step in and make things right with the Hampton Inn. We appreciate your review!
A
Arlene · 5 reviews · Experienced 2025-11-09 ·
★★★★★
Easy to work with
I needed to cancel and this request was addressed easily and quickly.
Reply from Global Airport Parking2025-11-11
Thank you, Arlene. We’re glad to hear the cancellation process was smooth and handled quickly for you. We appreciate you using our service, and we hope to assist you again in the future.
The hotel that i booked at through your website was no longer open or offering shuttle service. I only discovered this when I called the hotel.
Reply from Global Airport Parking2025-11-11
Hello Theresa,
We’re very sorry for the confusion and inconvenience you experienced. The Radisson Hotel Providence Airport recently changed its name to DoubleTree by Hilton, but please rest assured that the hotel still accepts our bookings, and the location and services remain the same. The free airport shuttle operates 24/7 on demand, just as before.
When you contacted us, we immediately cancelled your reservation and processed a full refund as requested. As an apology for the inconvenience, we’ll be sending you an email with a discount code that can be applied to a future booking.
We truly appreciate your understanding and thank you for bringing this to our attention.
- Team Way.com
C
Chris · 1 review · Verified · Experienced 2025-11-08 ·
★★★★★
Friendly and helpful people.
Friendly personal at lobby. Drivers was helpful and personal. Just note that the service doesn't start 6 am. Will use them again.
Reply from Global Airport Parking2025-11-10
Thanks for your feedback, Chris! We’re glad our platform made your booking smooth and straightforward. We appreciate your note about the lot hours and look forward to helping with your future trips.
Shuttle between airport and hotel is only every hour, and I did not know that.
Reply from Global Airport Parking2025-11-10
Thanks for your feedback, Mehmet! We’re happy our platform made your booking easy. We appreciate your note about the shuttle schedule and will continue working to provide clear information in the app to help plan your trips smoothly.
We were able to leave our car in a safe place that we are familiar with. The shuttle took us to the airport. However, the hotel did not have a driver to pick us up; therefore, we were stranded on the return. (This had nothing to do with Global Parking. ) The hotel apparently was unable to replace a sick driver nor could they get another hotel to assist. Thankfully, a driver, from another hotel, came through and was willing to help.
Reply from Global Airport Parking2025-11-10
Thanks for your feedback, Concetta! We’re glad our platform helped you book your parking smoothly and get to the airport without issues. We appreciate your note about the return shuttle, and we’ll continue working to make sure our app provides a seamless experience every step of the way.
K
Krista · 2 reviews · Verified · Experienced 2025-10-14 ·
★★★★★
Great price
Great price, easy to get to airport and back(check the hours, they don’t run all day)devoted shuttle to the hotel, friendly drivers
Reply from Global Airport Parking2025-11-10
Thanks for your feedback, Krista! Glad we made booking easy and convenient for you. We appreciate your note about shuttle hours and will keep working to make trip planning as smooth as possible.
No one was in the office to answer our call for pickup service at the airport. Fortunately another van driver from another hotel gave us a ride back to the Quality Inn. Very frustrating after a long plane ride!
Reply from Global Airport Parking2025-11-10
Hi Judith,
Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you experienced when no one was available to answer your call for the shuttle pickup after your flight. We completely understand how stressful that must have been, especially after a long journey.
Please know that we’ve shared your feedback with the parking partner to ensure better communication and staffing coverage for future travelers. We truly value your patience and understanding, and we hope to have the opportunity to provide you with a much smoother experience in the future.
