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Global Rescue

60 reviews

4.760 reviews
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About Global Rescue

Data updated
Website
globalrescue.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
67% (2/3)
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Is Global Rescue legit?

Global Rescue (globalrescue.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-10.

What people say

V
Valued Customer · 2 reviews · Verified · Experienced 2026-04-20 ·

Reliable and trustworthy platform for…

Reliable and trustworthy platform for security and protection if required

Reply from Global Rescue2026-07-06

Best of luck as you continue to Travel Boldly!

L
Lou Sherman · 3 reviews · Verified · Experienced 2026-04-21 ·

Renewal is simple

Renewal is simple. Most importantly, I've been a customer for about a decade and never needed them!! Best type of insurance.

Reply from Global Rescue2026-07-06

Thank you, Lou! Best of luck as you continue to Travel Boldly!

J
JOHN MOORE · 2 reviews · Verified · Experienced 2025-04-23 ·

Easy Choice

This company came highly recommended to me by a number of specialty recreational outfitters that provide experiences in remote destinations that I chose to roam. If anything were to ever happen to me, I know that Global Rescue would have my back based on friends past experiences. I feel fortunate to have never had to use the insurance that I have purchased for consecutive years, but know that if I do call, I will be taken care of based on the situation my life is in.

Reply from Global Rescue2026-07-06

Thank you, John! Best of luck as you continue to Travel Boldly!

R
Robert · 4 reviews · Verified · Experienced 2026-04-20 ·

You must have this

Signing up for Global Rescue is simple and easy. If you are traveling far from home, especially if you are on an expedition, you must have this.

Reply from Global Rescue2026-07-06

Thank you, Robert!

M
Miz, George · 1 review · Verified · Experienced 2026-04-21 ·

Easy renewal

Easy renewal, good service

Reply from Global Rescue2026-07-06

Thank you, George!

R
Roalstad, Melinda · 1 review · Verified · Experienced 2026-04-21 ·

I have used Global Rescue since working…

I have used Global Rescue since working with the US Ski Team back in the early 2000's and their response and support was always top notch. As such, I have continued to use them personally for all my travels and recommend to family and friends as you never know when you are going to need help! Thank you for doing what you do.

Reply from Global Rescue2026-04-23

Thank you Melinda! We wish you safe upcoming travels!

W
Wingfield JR., William · 1 review · Verified · Experienced 2026-04-21 ·

Peace of mind

Fortunately, I haven't had to call on Global Rescue for a rescue. I do have the peace of mind to know I would receive their help and an emergency rescue if needed when I'm in far off-the-beaten-path places.

Reply from Global Rescue2026-04-23

Wishing you safe upcoming travels, William!

C
Collins, Timothy · 1 review · Verified · Experienced 2026-04-21 ·

Bad Service

Do not get your package within promised timeframe. When you call about it all your told is just take the phone number.

A
Anthony M · 2 reviews · Verified · Experienced 2026-04-21 ·

The associate that I spoke with was…

The associate that I spoke with was FIRST class and made it simple.

Reply from Global Rescue2026-04-23

Hi Anthony, we passed this incredible review to our member services team, thank you very much!

M
Michael · 1 review · Verified · Experienced 2026-04-21 ·

I received a

I received a. Phone call from a Global Rescue employee after I renewed my membership. He asked if I had any questions regarding my membership. He answered all my questions completely and professionally to my satisfaction.

Reply from Global Rescue2026-04-23

Thank you, Michael! We are happy to hear that our Member Services team was able to assist you.

L
LG · 7 reviews · Verified · Experienced 2026-04-20 ·

Great customer service

Great customer service. People who answer the phone are knowledgeable and speak English well.

J
Jon C · 3 reviews · Verified · Experienced 2026-04-10 ·

Worth the cost for the peace of mind.

Easy to sign up. Cost for the benefits is reasonable. Like insurance, you don't need it until you do. If you don't have it then, you're on your own. You'll be wishing you'd sprung for it. GR staff know their stuff, are easy to work with and to get info from.

Reply from Global Rescue2026-04-23

Thank you, Jon! Safe travels!

T
Thomas, Robert · 1 review · Verified · Experienced 2026-04-20 ·

Great service as always.

C
Christopher · 3 reviews · Verified · Experienced 2026-04-18 ·

very responsive and thorough

very responsive and thorough. i had a significant fall while in Austria (i'm typing with 1 hand) and while i knew i was responsible for the cost of the medical care, Global Rescue was joined at the hip with us for everything else. it's frightening to be in a foreign hospital where English is not regularly spoken, and GR helped make it more manageable. they helped arrange wheelchair services with the airlines, etc.

Reply from Global Rescue2026-04-23

Thank you for taking the time to leave this review, Chris! We wish you a swift recovery!

W
Worsteling, Paul · 1 review · Verified · Experienced 2026-04-17 ·

We have been with Global Rescue for 3…

We have been with Global Rescue for 3 years now and wish we had found it earlier. Easy to deal with. Great communication. Very Happy.

Reply from Global Rescue2026-04-23

Thank you for being a loyal customer, Paul! Wishing you safe upcoming travels!

L
Leaver, Lori · 1 review · Verified · Experienced 2026-04-17 ·

Easy to follow website for renewing…

Easy to follow website for renewing membership.

I
Ian Chant · 4 reviews · Experienced 2026-04-14 ·

I hope the product is better than the administration.

I attempted to purchase a yearly membership. I completed the credit card details but was advised my bank had declined the transaction. I immediately checked to find the transaction was not declined but rather it was processed. Twice. No policy was issued. I would exercise caution. Checkout other review sites. I can’t comment on the service of Global Rescue but if this is how they manage their billing system I have concerns. I received a call from Global Rescue where they confirmed both debits were a “glitch”. Apparently it will take between 10-14 days to receive my money. It doesn’t give one confidence they could get you out of a tight international situation if it takes 2 weeks to return two credit card debits. Interestingly too, my contact with them has not been through their corporate office in the US but via a call centre in the Philippines.

Reply from Global Rescue2026-04-14

Hi Ian, thank you for taking the time to reach out. The credit card processor flags the card as potential fraud due to a mismatch in the address verification. Your card was not charged but a hold was placed by the bank. Our team has reached out to you directly to assist in your membership and to answer any further questions.

S
Siao Yet, Thang · 1 review · Verified · Experienced 2026-03-30 ·

I am incredibly grateful for the…

I am incredibly grateful for the outstanding service and support provided by Global Rescue. During my trek in Manang, I was admitted due to a medical condition, and despite being in a very remote area, their team responded with exceptional care and professionalism. What truly touched me was how proactive they were — they reached out to my sister, Thang Yin Mee, and coordinated with the local hospital to closely monitor my condition. They efficiently arranged a helicopter evacuation to bring me safely back to Kathmandu for proper medical treatment, which gave both me and my family great peace of mind during a stressful time. Even after the evacuation, their team continued to check on me daily. This level of genuine care, consistent follow-up, and personal attention made me feel incredibly supported, warm, and reassured throughout the entire experience. Global Rescue went far beyond my expectations. I highly recommend their services to anyone traveling, especially in remote areas. They truly provide not just assistance, but real care when you need it the most.

Reply from Global Rescue2026-04-06

Thank you for this incredible review! We aim to deliver this level of care to every member, and we appreciate it when our members take the step to share their thoughts with others!

J
Jeff · 6 reviews · Verified · Experienced 2026-03-18 ·

For starters

For starters, they probably saved my like by airlifting me to the hospital in Bangkok as quickly as they did. Next, long after their obligation ended by delivering me to Bangkok Hospital, they continued to check in on me and be so supportive. Just to know that they were there was incredibly reassuring. I could go on and on. Customer service, all the personnel, A++++++++++++++++

Reply from Global Rescue2026-04-06

Thank you, Jeff! We hope you are doing well!

g
gwenhghrist · 1 review · Experienced 2026-03-03 ·

Broken Leg in Ireland, Global Rescue Came to my Rescue

I broke my leg in Ireland while on a vacation. I purchased a Global Rescue plan along with another travel insurance company before beginning my 3 month adventure. Despite the unfournate injury I suffered, Global Rescue made my worries go away. They helped take care of flights home, and provided the best customer service. Their response time was ALWAYS 1-5 minutes, with real english speaking customer service agents. I had a direct line through their WhatsApp number, which was excellent. I was in a very fragile state with a broken femur, but Global Rescue comforted me every step of the way checking in with me multiple times a day. I HIGHLY RECOMMEND.

Reply from Global Rescue2026-04-06

Thank you! We hope you are doing well now!