Lorraine took care of my issue within…
Lorraine took care of my issue within minutes. Absolutely amazing service!
GlocalMe (glocalme.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Lorraine took care of my issue within minutes. Absolutely amazing service!
I had a problem in the middle of the night, but Yuki helped me to get through it. There wasn’t a single question, he couldn’t answer, so kudos to him!
Yuki was professional, quick, polite and a problem solver. I recommend her customer service to anyone.
This really makes me happy to use wifi and internet glocalme,you Always take care of me when I call you , thank you I encourage more people to but WiFi glocalme,I am Satisfied
Lorraine was very helpful. It was a frustrating situation where I was trying to use a credit to purchase a new plan and was hitting a variety of roadblocks but she came up with a good solution in the end to get me the package that I wanted and use my credit.
Rick helped me to diagnose my issue. He patiently walked me through the steps to solve my connection issue very quickly. I am a very satisfied customer of this service and have recommended it to several of my friends who travel internationally.
Had an urgent question and Rick on customer service was a big help!!
Lorraine helped me transfer a data plan from one unit to another! Thank you!
Yvonne helped out in every way possible and was very kind and patient with me. Yvonne was also very efficient and got me back up and running in no time. I have loved the device ever since I bought it and I had it for about 9 months now I believe.
The assistant that helped me (Yvonne) was absolutely amazing from start to finish. It took us several hours with back & forth message conversations, and Yvonne stayed with me all the way, answering ALL my questions and concerns. Yvonne assisted me with my old device Trade-In, and also a second new device purchase. All in all, this type of customer service and support is outstanding. I work and travel all over the world, and having a quality customer support assistance from GlocalMe is very valuable to me… I will continue to use this service, support this company… Thank you for the outstanding customer service and support, Yvonne.
Concentrating on giving a 4G service is ok but most providers give a 5G service in UK. I’m disappointed that you have to look out specifically for the 5G plans. Despite what GlocalMe say 4G is a inferior service
Very bad communication and service. I have order one if the dives for my cat 2 months ago and still did not receive it . I received an emails that they will cheek and see where is my order but so far nothing. I ask my money to be returned nothing very disappointed.
Thank you Lorraine for all your help today! I love my glocalme and never travel without it!!!
Able to speak to a real human to resolve new user issues.
We recently bought a camper van and needed a dependable Wi-Fi option but didn’t want a contract again. After researching several we opted for GlocalMe. Our Numan has worked great with excellent Wi-Fi service and they have great sales on packages. Set up was very simple and you but Gb as you need. Would definitely recommend to any wanderer.
Great product for those of us who RV frequently and want Wifi but without a contract. We used our Numan this weekend with uninterrupted service. Better than at home.
GlocalMe has been very useful to work while traveling everywhere. I have relied on it for few years now. There 24/7 chat specially today was Lorraine was very helpful and solve my data transfer to the new Numen Air after my Duo Turbo died. But was all worth it.
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