Ease of website and ability to reorder
Ease of website and ability to reorder. Doctor was great and very helpful!
We love to hear this. Thank you so much for choosing GobyMeds, and good luck on your wellness journey!
Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
Written by the business, not verified by us.GobyMeds (gobymeds.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very easy to navigate, and orders consistently arrive quickly in secure packaging. Reviewers also appreciate the helpful customer service team, noting that doctors and support staff provide prompt responses to all questions. However, some people mentioned occasional issues with shipping delays or receiving packages that became too warm during transit. A few people also experienced slow response times when attempting to contact support regarding specific dosing questions or adjustments. Despite these drawbacks, most users remain satisfied with their overall journey and the results achieved.
Auto-generated from all reviews of this business. For reference only.Ease of website and ability to reorder. Doctor was great and very helpful!
We love to hear this. Thank you so much for choosing GobyMeds, and good luck on your wellness journey!
There help desk gets back to you quickly. The drs do check on you and ask questions
Thank you for taking the time to leave us a a review and for choosing GobyMeds!
The whole process was streamlined.I didn't feel any anxiety during this process. I got all my questions answered my medication came quickly
This is wonderful to hear. Thank you so much for choosing GobyMeds!
This was a very smooth and easy experience from the start. My medications arrived quickly and they were packed very well. I also received an ample amount of supplies for my injections. I am very happy with my choice to go with Goby Meds.
Amazing to hear! Thank you for leaving a review and for choosing GobyMeds!
Easy to reorder, reps n doctors very responsive. Love i did weeks of research and found Goby.
We are so thankful for customers like you who trust GobyMeds! Thank you for letting us be a small part of your wellness journey. Please let us know if you have any questions along the way.
Felt it took way longer to get my shipment sent out to me. Also, order was a hassle. It kept rerouting me to add more things in to order.
Hello Cara, we would like to understand your situation, so please reach out to our customer support. We only ship one medication at a time. However, we do offer other medications in our patient portal, but this is never pushed on you as a customer.
I received this medication today and the package was extremely hot, inside and outside. I measured the temperature of what was the ice/cooling pack included and ~10 minutes after I retrieved the package from the door it was still at 102F. From the tracking I see there was a shipment delay making for a 4-day trip through very hot Florida and Austin, this in combination with insufficient packaging too keep it cool, means this medication is spoiled and should not be used. Customer support has so far been useless refusing to send a replacement or issue refund. Shipment of prescription medication to Texas is legally bound by Texas Administrative Code (22 TAC) §291.12(b)(3) which states that transient heat fluctuations are strictly capped at a maximum ceiling of 25°C (77°F) for no more than 24 hours. Gobymeds/Absolute Pharmacy keeps insisting on 104F over 4 days being acceptable in an attempt to bypass regulation and put their patients/customers health at risk.
Hello, we do nothing to put our customers' health at risk. Our 503A and 503B pharmacies comply with all FDA regulations and opt for third-party testing to show that their medication is stable at temperatures well over 100° for several days. If you need more information, such as the stability report, we encourage you to reach out to the individual pharmacy.
I really appreciated the prompt response from the whole team. Things got moving quickly after being approved and it was impressive. I appreciate that goby does not require a membership and that the directions are straight forward. I would reccomend this service to anyone that was looking. Thanks!
Thank you for letting us be a small part of your wellness journey and for choosing GobyMeds! We really appreciate you taking the time to leave us a review as well!
The ordering process was easy. GobyMeds kept me informed on the process of my order. My order arrived in a timely manner. My package shipped cold which I appreciated.
Thank you so much for sharing your experience and for choosing GobyMeds!
Easy, fast and affordable!!!
So good to hear! Thank you for letting us know and for choosing GobyMeds!
The cooling pack was completely thawed out, but otherwise everything arrived as stated.
Thank you for taking the time to leave us a review. A melted ice pack is expected and is more of a courtesy to keep your medications at a stable temperature for as long as possible during shipping.
Thanks so much for the review!
Quick and easy. Great providers helping. Always responds to chats timely.
Exactly what we strive for! We wish you the best on your health journey with us.
Easy to order, fast delivery, excellent product
We really appreciate you being a customer with Goby Meds!
Great communication, fast shipping, very happy
Thanks so much for the kind review!
Best experience I have had with an online prescriber.
This is so great to hear! Thank you for taking the time to share your experience and for choosing GobyMeds!
Goby was great except for the time it took between placing my order and when it actually shipped. Goby needs to have a talk with Casa, the pharmacy that actually filled the prescription.
Hey Brenda, thank you so much for taking the time to leave us a review. We sincerely apologize for any delays in your order. Several compounding pharmacies were backed up due to the holiday weekend which put fulfillment behind. Again, we apologize for any delay.
I’m currently giving GobyMeds 3 stars because it’s been very difficult to get answers to an important medication question. I called twice and also sent a message through the portal. One representative answered my call but was unable to explain why my prescribed tirzepatide dose goes from 3 mg in week 4 to 6 mg in week 5. Since this is a significant increase, I wanted clarification before taking my next injection. I was transferred to the pharmacist, reached voicemail, and left a message, but I have not received a response. At this point, my rating reflects the difficulty in reaching someone who can answer important medication questions. I hope someone follows up soon because I still have several questions before starting my next dose.
Hi Mirsa! Appreciate you taking the time to leave us a detailed review. We definitely want you to be fully happy with our service. We typically reply back through our patient portal within 24 hours. The vast majority of the time, that is true; however, there has been a massive influx of orders over the past couple of days, and the support team might be a little bit behind. I have raised awareness with the team and escalated your ticket!
I have been using Goby for my GLP one for over a month. Your service is great, but the medication itself something is different than all previous GLP 1 pharmacies I have used. Something drastically changed. My appetite is still strong and there is no change in weight. Disappointed. Will not be re-ordering.
Hey there! Sometimes patients need to titrate up in dosage. This is something that we can absolutely work with you and your provider to figure out!
Easy to navigate and communication was clear and consistent.
This is great to hear! Thank you so much for taking the time to leave a review and for choosing GobyMeds!
102 reviews matching