Easy to order
Easy to order; quick delivery. The website is easier to navigate than many other online eyeglass companies. By that I mean one doesn't need to dig super-deep to find the frame size--the size is very important to me.
About Goggles4u.com
Data updated- Website
- goggles4u.com
- Category
- Health & Medical
- Location
- United States · Cerritos
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (26/26)
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Is Goggles4u.com legit?
Goggles4u.com (goggles4u.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Good product, horrible shipping and customer service.
First, the good... product was very nice quality for the price. Prescription was right on. Now, the not so good... don't expect any shipping or tracking information until they are at your door. And be prepared to wait and wait. Their chat agents just spit out random pre-packaged responses. So, overall, meh.
Reply from Goggles4u.com2026-07-28
Dear Louise, Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the quality of your glasses and that the prescription was accurate. Regarding the delivery, we can confirm that your order was placed on 4 July with our Standard Shipping option and was successfully delivered on 17 July, which is within the expected turnaround time of 14-21 working days. If you need your glasses more quickly in the future, we also offer a Rush Shipping option on select frames for significantly faster delivery. We also send email notifications once an order has been shipped, including the tracking information, so customers can follow their delivery. We appreciate your feedback regarding the communication and tracking experience, and we'll continue working to improve our service. Best regards, -Goggles4U
Ordered my glasses
Ordered my glasses, the prescription didn’t seem right. They replaced them with a new pair. Great to work with!
I in error placed my Rx incorrectly
I in error placed my Rx incorrectly. I was offered a one time change so I would not be without glasses. In addition the young man who attended to me was kind and courteous, stayed on the line with me and helped pick new frames as my original were no longer in stock. I give them an A+.
It was easy to use and there was a lot…
It was easy to use and there was a lot to those from. From the time I place my order and the time it took to get my order was very fast and I am pleased with my glasses
I have ordered several times from Goggles4U
I have ordered several times from this company. Most times I was very happy with the quality of the glasses (considering the price) and customer service. I had a bad customer experience, once, where I did not receive the order (Several pairs of glasses) and it never came, customer service said it was my loss. From then forward I limit my order because I'm skeptical as to whether the order will arrive.
Reply from Goggles4u.com2026-07-28
Dear Morris, Thank you for taking the time to share your feedback and for being a returning customer. We're pleased to hear that you've generally been happy with the quality of our glasses and the service you've received over the years. However, we're very sorry to learn about your previous experience with the missing order. We never want our customers to be at a loss. Our goal is always to resolve delivery issues by arranging a replacement whenever appropriate, and if the issue still cannot be resolved, we also offer a full refund. If possible, please contact our 24/7 Customer Service team with the order details for the shipment you mentioned. We'd be happy to investigate what happened and review the case further. Thank you again for your continued support. We hope to have the opportunity to restore your confidence in our service. Best regards, -Goggles4U
The last 2 glasses I got had some…
The last 2 glasses I got had some issues. The last pair was sun glasses they are great except they are so dark that they aren't very usable. Everyone agrees that they are darker than usual for polarized. The last pair I bought from yall I had for years they were not the chrome lenses though they where blue polarized. The frames I bought for my regular glasses had a screw that was not screwing in and we're defective upon arrival but i been using them with a strap to keep them on. I use you guys for myself and children so I've ordered a lot of glasses from you over the years
Reply from Goggles4u.com2026-07-28
Hi Nick, Thank you for taking the time to share your feedback and for being a loyal customer over the years. We truly appreciate your continued trust in us and your family's support. We're sorry to hear about the issues you've experienced with your recent pairs, including the sunglasses and the defective frame. This is certainly not the experience we want for our customers. Our Customer Service team will be reaching out to you shortly to investigate both issues and arrange exchanges to ensure you receive glasses that meet your expectations. Thank you for giving us the opportunity to make this right. Best regards, -Goggles4U
Arrived quicker than expected
Arrived quicker than expected, great quality too!
Service was quick and courteous
Service was quick and courteous. Every lens is custom made so sometimes things get screwed up. The lens in the left eye was cut a bit short and the progressive lens was off axis. I sent a photo of the defect and decided to upgrade the frame to a Morel design. It cost an additional $15.00 which was well worth it because they are top quality French frames which sell for over $150.00 in brick and mortar shops. Granted they may not be current styles but the quality doesn’t diminish because they’re obsolete stock. They did not request return of the original order so even though the lenses were off slightly still very wearable. Their response was quick and satisfactory and probably AI generated.
Didn't receive
Reply from Goggles4u.com2026-07-28
Hi Amber, Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received your order. After reviewing the USPS tracking information, we can see that the package was marked as delivered on 17 July. However, we understand that you have reported not receiving it. Our Customer Service team will be reaching out to you shortly to investigate the delivery and provide the best possible solution. Thank you for bringing this to our attention. We appreciate the opportunity to assist you. Best regards, -Goggles4U
Order inquiry
I called Customer Service about my order. They quickly clarified where the order stood and helped me understand what I didn't know. Thank you for being professional and helpful.
I paid for glasses on July 14th
I paid for glasses on July 14th, the website says they are made, but haven't been shipped. I paid extra for faster shipping. Todays date is July 27th. Not impressed with how slow this place is, I won't be ordering from them again.
Reply from Goggles4u.com2026-07-28
Dear Customer, Thank you for taking the time to share your feedback. We're sorry to hear about the delay with your order and understand your frustration. Unfortunately, we were unable to locate your order details based on the information provided in your review. Please contact our 24/7 Customer Service team via live chat, phone, or email and provide your order number so we can investigate the status of your order and update you accordingly. We appreciate the opportunity to look into this for you and hope to resolve your concerns as quickly as possible. Best regards, -Goggles4U
Great discounts and overall prices!
They try and make it work even if it dont
Well i keep coming back for more even though they messed up a few orders ,but they will make up for there mistake thanks
I heard about you from a friend and…
I heard about you from a friend and decided to order some glasses after my puppy ate mine and I couldn't be happier. They're perfect. They fit great. I just wish they were a little bit darker tint but next time I know to order the darker tint but the price was exactly perfect.
Delivery as Well as The Glasses were…
Delivery as Well as The Glasses were Superb... THANKS Goggles4u!
Other than delay on shipping Service…
Other than delay on shipping Service and follow thru did make up for the Great Glasses...
new prescription
I recieved a new prescription and wanted to dtermine if I wanted to move up with it or keep my present one since it was only a minor change. By purchasing eyeglasses from this source I was able to get the new script without spending to much money.
Great experience
The price is excellent and the quality is very high.
Previous glasses from goggles4U
Previous glasses from goggles4U, darken more that the glasses I received July 17. Still waiting for a offer to fix it that I can except.Plus glasses sat in shipping for 6 days before being shipped.
Reply from Goggles4u.com2026-07-28
Dear Al Czarnecki Thank you for taking the time to share your feedback. We're sorry to hear that your new photochromic lenses are not darkening as much as your previous pair. Our Customer Service team will continue working with you to investigate the issue and provide the best possible solution. Regarding the delivery time, your order was placed with our Standard Shipping option, which has an estimated turnaround time of 14–21 business days. After reviewing your order, we can confirm that it was delivered within the committed timeframe. We appreciate your patience and thank you for giving us the opportunity to resolve your concerns. Best regards, -Goggles4U,