Gogoalshop

Thanks for your great feedback Lukas! Glad you love the quality and prices

Hi Daniel Vankov, we sincerely apologize for only receiving one of your two jerseys and the inconvenient customer service experience. The explosive order volume during the World Cup peak forced logistics to split many orders into two separate shipments, and the sudden surge of inquiries also made our phone line often transfer to voicemail temporarily. Please send your order number via private message, we will locate the missing jersey immediately and arrange free reshipment for you at once. We are adding more service staff to avoid such problems.

Hi Jaren, thank you for your 5‑star review and for recognizing the great value of our jerseys at GoGoalShop

Hi Petr, thank you for your 5‑star review and for the “top top top” feedback — we’re glad you enjoyed your experience with GoGoalShop.

Hi Alberto, We’re very sorry for the delay with your order. During the World Cup period we received an unusually high number of orders from football fans around the world, which has caused longer processing and shipping times than normal. Our warehouse team is working overtime to send out all pending packages, and your order has now been shipped — please kindly wait a bit longer for it to arrive. If you have any questions, feel free to contact GoGoalShop customer service with your order number so we can share the latest tracking details.

Hello Martina, we fully understand your disappointment caused by the long reply wait and stagnant order updates. The unexpected order explosion amid the World Cup rush overloaded our daily processing capacity recently. Your cancellation and refund request will be handled as top priority once you provide the order details, we will get the refund done for you at the earliest time.

Hi Jan, thank you for your review and 4‑star rating — we’re glad you felt it was good, and we’re sorry it wasn’t perfect. If you’d like to share what we could improve next time, please feel free to contact our customer service at GoGoalShop.

Hi Jonathan, thank you for your 5‑star review and for ordering 4 jerseys — we’re glad the delivery went smoothly and that you’re happy with the quality from GoGoalShop.

Hi Daniel, thank you for your 5‑star review — we’re glad you enjoy the high quality, low prices, and wide range of clubs and national teams available at GoGoalShop

Hi Nixon, thank you for your fantastic 5‑star review — we’re glad our website was easy to use, our team could keep you updated, and that the jersey became a favorite birthday gift your son still wears every day. THANK YOU for choosing GoGoal.Shop!

Hi Dominik, thank you for your review and 4‑star rating — we’re glad you like the website, and we appreciate your patience while waiting for your order. Your suggestion about adding retro AC Milan jerseys is very helpful, and we’ll share it with our product team at GoGoalShop.

Hi Mason Haught, we are truly sorry for your terrible shopping experience that made you feel cheated. World Cup season brings explosive order volume, which easily causes temporary tracking query delays and transit congestion for batches of parcels. Please send us your specific order number via private message, we will manually check the real logistics status of your parcel immediately. If the parcel is confirmed lost, we will arrange a full refund or free reshipment for you at your choice with no extra charge. We never conduct fraudulent transactions and will fully resolve your issue once we get your order details.

Hi Enoch, thank you for being with us for over 10 years and for your generous 5‑star review — we’re thrilled you enjoy our growing jersey catalogue and quality, and we truly appreciate your patience with international shipping and your trust in our customer service whenever something needs fixing.

Hi InfinitY, we sincerely apologize for the delayed reply, long shipping wait and all the unpleasant experience this order has brought you. We truly value you as our long-time repeat customer and are really sorry to let you down this time. Please send us your order number privately right away, we will immediately pull up your full logistics track to check whether the parcel is stuck in transit or lost. If it is confirmed lost, we will arrange a full refund or reshipment for you as you prefer without delay. We will keep you updated step by step until the issue is fully solved.

Hi Asher: 5 days passed from your payment on Jul 8 to our shipment on Jul 13. After international transport, local courier delivered the parcel to you on Jul 30 per official tracking. Please check around your house or contact GOFO for delivery check.

Hi Miroslava, We’re very sorry again for the long delay, the lack of clear tracking information, and the difficulty reaching an agent earlier — this is not the experience we want to provide. After checking your tracking, we can see that the package was successfully delivered on July 17, 2026 in BG. If you still have any issues with the jersey (for example size, team, or quality), please contact GoGoalShop customer service with your order number and we’ll be happy to help you with an exchange or refund. Thank you for sharing your feedback; we’ll use it to improve our customer support during busy periods like the World Cup.