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Health & Medical

GoGoMeds

103 reviews

4.8103 reviews
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About GoGoMeds

Data updated
Website
gogomeds.com
Category
Health & Medical
Location
United States · Southgate
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (4/4)
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Is GoGoMeds legit?

GoGoMeds (gogomeds.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Glenn Cross · 5 reviews · Verified · Experienced 2026-07-22 ·

Quick and easy

Reply from GoGoMeds2026-08-07

Hi Glenn, Thank you for your review! Quick and easy is exactly what we aim for every single time. We're glad we delivered and look forward to keeping it that way for you! Our best, GoGoMeds

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David Dietrich · 14 reviews · Verified · Experienced 2026-07-31 ·

Just try them

For years I was forced to buy my generic drugs from a Canadian Pharmacy due to costs here in the US. That was until I found GoGo Meds. Great company, friendly representatives, easy to work with and very competitive prices. I would recommend them to anyone looking for an alternative.

Reply from GoGoMeds2026-08-07

Hi David, Thank you for sharing! We're so glad that we've been able to offer you a convenient, affordable alternative right here in the US. Making medications accessible and competitively priced for everyone is at the heart of what we do, and it's incredibly rewarding to hear we've made a real difference for you. We truly appreciate your recommendation and look forward to serving you for many years to come! Our best, GoGoMeds

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Clayton Parr · 2 reviews · Verified · Experienced 2026-08-03 ·

Some missing steps on your end

Am surprised to get a request for a review before getting any notice that the prescription has been shipped. I got acknowledgement of the order, and then a notification that my credit card has been billed (that was on July 24, 10 days ago) but no shipping notice. Would be nice to know what is up. Not a usual experience for me here - GoGoMeds usually works pretty well.

Reply from GoGoMeds2026-08-07

Hi Clayton, Thank you for your feedback, and we're sorry for any confusion! We want to assure you that your shipping confirmation was sent the same day your card was charged on July 24; it's possible it may have landed in your spam or junk folder. Our team also left you a voicemail and sent a follow-up email to let you know exactly where your package is based on the USPS tracking information. Please give us a call or check your inbox and we'll make sure everything is taken care of right away. We appreciate your patience and your continued loyalty to GoGoMeds! Our best, GoGoMeds

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Clay · 1 review · Verified · Experienced 2026-07-31 ·

Excellent Customer Service!

Went above and beyond what anyone would expect from customer service. Having problems connecting with Dr.'s office but Jake took matters into his own hands and got the issues straightened out directly with their office. Totally unexpected!

Reply from GoGoMeds2026-08-07

Hi Clay! Wow, thank you for sharing this! We are so proud of Jake for stepping up and going the extra mile to get things resolved directly with your doctor's office. That kind of initiative and dedication is exactly what sets our team apart, and it's wonderful to hear it made such a difference for you. We'll make sure Jake knows just how much his efforts were appreciated. Thank you for taking the time to share! Our best, GoGoMeds

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Eric Hermick · 1 review · Verified · Experienced 2026-07-12 ·

No hassle processing and quick ship

Reply from GoGoMeds2026-08-07

Hi Eric, Thank you for the great feedback! No hassle and quick shipping, that's exactly the experience we strive to deliver every time. We're glad we hit the mark and look forward to keeping it just as smooth for you! Our best, GoGoMeds

L
Leslie D · 1 review · Verified · Experienced 2026-07-09 ·

Exceptional and personal service

Exceptional and personal service! I cannot say enough good things about GoGoMeds. Excellent communication, knowledgeable staff, quick shipping, and low prices. Going with GoGoMeds is one of the best decisions my husband and I have ever made.

Reply from GoGoMeds2026-08-07

Hi Leslie! Wow, thank you so much! We are so grateful for your kind words and thrilled to hear that the communication, staff, shipping, and pricing have all exceeded your expectations. Knowing that choosing GoGoMeds has been one of the best decisions you and your husband have made is the highest compliment we could ever receive. It is a pleasure to serve you both, and we look forward to continuing to be a pharmacy you can always count on! Our best, GoGoMeds

K
Kevin Bowles · 1 review · Verified · Experienced 2026-07-18 ·

Good Prices.

Good Prices. Easy to order on line.

Reply from GoGoMeds2026-08-07

Hi Kevin! Thank you for the feedback! Affordable pricing and a hassle-free online ordering experience are two things we work hard to deliver every day. We're glad both are hitting the mark for you and look forward to continuing to make it easy and affordable every time! Our best, GoGoMeds

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Judy · 3 reviews · Verified · Experienced 2026-07-01 ·

The order was easily placed and…

The order was easily placed and delivered quickly.

Reply from GoGoMeds2026-07-16

Hi Judy, Thank you for the great feedback! Easy ordering and fast delivery are exactly what we aim for every time. We're glad the experience was smooth from start to finish and look forward to serving you again! Our best, GoGoMeds

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k radney · 2 reviews · Verified · Experienced 2026-06-24 ·

i have purchased product ENL from Go-Go…

i have purchased product ENL from Go-Go Meds for years. i receive my orders via mail and have NEVER had any negative issues with the staff from Go-Go Meds. Great people ! Great Services!! Great One on one Customer Service

Reply from GoGoMeds2026-07-16

Hi K, First, thank you so much for your years of loyalty; it means the world to us! We're so glad every experience with our staff has been a positive one. Consistency is something we work hard to maintain, and knowing we've earned your trust over the long haul is the greatest compliment we could receive. We look forward to serving you for many more years to come! Our best, GoGoMeds

M
Michele Strough · 1 review · Verified · Experienced 2026-07-05 ·

Great communication about shipping

Great communication about shipping, and I got what was ordered.

Reply from GoGoMeds2026-07-16

Hi Michele, Thank you for the great feedback! Keeping you informed every step of the way and making sure your order arrives exactly as expected are two things we take a lot of pride in. We're glad both hit the mark! We look forward to continuing to deliver the same reliable experience every time. Our best, GoGoMeds

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James Gregory · 4 reviews · Verified · Experienced 2026-07-10 ·

The Best

They have mend it possible to keep my Dog alive and coffterbol

Reply from GoGoMeds2026-07-16

Hi James, Thank you so much for sharing this! Knowing that we've been able to play a part in keeping your dog alive and comfortable means more to us than words can express. Your pup is lucky to have such a caring owner, and we are honored to be part of their care team. We'll continue to be here for both of you whenever you need us! Our best, GoGoMeds

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Valerie Mccormack · 13 reviews · Verified · Experienced 2026-07-01 ·

Ease of ordering.

Reply from GoGoMeds2026-07-08

Hi Valerie, Thank you so much for your review! We're happy to hear that ordering refills online is easy for you! Thank you for your positive feedback; we appreciate it. Our best, GoGoMeds

T
Talmadge Tollerson · 2 reviews · Verified · Experienced 2026-06-23 ·

I haven't received my order

Reply from GoGoMeds2026-07-08

Hi Talmadge, Thank you for your feedback. It appears your order has delivered according to the tracking. I'm sorry for the wait and any worry that caused in the meantime. For future reference, your order shipped with tracking the day after it was placed, and about two weeks before delivery. Once a package leaves our facility, it's in USPS's hands, so we don't have visibility beyond what tracking shows. If something like this comes up again, giving us a call after about a week of no movement is the fastest way for us to help track it down. Thanks for your patience, and glad your package made it to you! Feel free to reach out to us if you have any questions. Our best, GoGoMeds

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William Sallee · 3 reviews · Verified · Experienced 2026-06-11 ·

The gogomeds process is great, delivery by UPS, not so much

The gogomeds process is great. The delivery process not so much. The UPS driver left a "BLANK" door tag. I signed it and put it back out. They did not attempt another delivery, but took it to a CVS in Latonia for me to pick up. Very lousy delivery practice. Otherwise it would be a 5 star rating.

Reply from GoGoMeds2026-06-24

Hi William, Thank you for the kind words about our process, and we truly appreciate you taking the time to share your full experience! We're sorry to hear the delivery didn't go as smoothly as it should have. While we work hard to ensure every order leaves our hands accurately and on time, the final steps of delivery are handled by the carrier, and unfortunately we don't have control over their actions once a package is in transit. We completely understand how frustrating it must have been to sign the door tag and still not receive a follow-up delivery. We'd encourage you to reach out to our team so we can document this and do our best to ensure a better experience next time. We appreciate your loyalty and hope to earn that 5th star! Our best, GoGoMeds

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Content Customer · 1 review · Verified · Experienced 2026-06-13 ·

Improved Online Experience

The online experience has significantly improved since my last visit. I was a bit confused about the auto refill options, though. My prior experience with their email and phone support was excellent.

Reply from GoGoMeds2026-06-24

Hi there, Thank you so much for the thoughtful review! We're really glad to hear the online experience has improved and that our email and phone support has continued to be excellent for you. We also appreciate you flagging the confusion around the auto refill options; that's exactly the kind of feedback that helps us get better. We'd love to help clarify how it works! Please don't hesitate to reach out to our team and we'd be happy to walk you through it. Our best, GoGoMeds

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Daniel Cassani · 6 reviews · Verified · Experienced 2026-06-06 ·

great company always reliable A star…

great company always reliable A star service, professional and talented.

Reply from GoGoMeds2026-06-24

Hi Daniel, Thank you for the glowing review! ⭐ Reliable, professional, and talented are words we will wear with pride! Our team is dedicated to showing up for our patients and it means the world to hear that comes through. We truly appreciate your kind words! Our best, GoGoMeds

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Gerardo Costas · 2 reviews · Verified · Experienced 2026-06-01 ·

Excellent service

Reply from GoGoMeds2026-06-24

Hi Gerardo, Thank you so much for your review! We're thrilled to hear you had an excellent experience with us. Our team works hard every day to provide the best care possible, and your kind words mean a lot! Our best, GoGoMeds

H
Howard Zavilla · 3 reviews · Verified · Experienced 2026-06-04 ·

Go go meds is very good at providing…

Go go meds is very good at providing accurate prescription information and are more than willing to help me with any questions I have had with my medications

Reply from GoGoMeds2026-06-24

Hi Howard, Thank you so much for the kind words! We never want you to feel like you're on your own when it comes to your health. It's truly our pleasure to be there whenever you need us, and we look forward to continuing to support you! Our best, GoGoMeds

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Helen · 4 reviews · Verified · Experienced 2026-05-15 ·

GREAT SERVICE! Gogo Meds is quick to notify me that I…

Gogo Meds is quick to notify me that I need to refill my prescription. The agents are always friendly and knowledgeable I couldn’t ask for better service! Thank you!

Reply from GoGoMeds2026-06-01

Hi Helen! Thank YOU for the kind words! We're so glad our refill reminders are helping you stay on track with your medications. Our agents love what they do, and it shows! Friendly, knowledgeable service is something we work hard to deliver every single day. We couldn't ask for a better customer; we look forward to continuing to be there for you! Our best, GoGoMeds

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km · 1 review · Verified · Experienced 2026-05-18 ·

Great experience

Service rep above expectations to try and find manufacturer I requested. Filled my prescription and delivered quickly. Very satisfied with service received.

Reply from GoGoMeds2026-06-01

Hi KM, Thank you for such a wonderful review! We're so proud of our team for going above and beyond to track down the specific manufacturer you requested. That's exactly the level of care we strive for every day. We're glad the prescription was filled accurately and delivered quickly on top of it all. Thank you for your trust in GoGoMeds! Our best, GoGoMeds