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Health & Medical

GoGoMeds

103 reviews

4.8103 reviews
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About GoGoMeds

Data updated
Website
gogomeds.com
Category
Health & Medical
Location
United States · Southgate
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (4/4)
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Is GoGoMeds legit?

GoGoMeds (gogomeds.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Brenda Smiddy · 2 reviews · Verified · Experienced 2026-04-01 ·

They were great!

They were great!! Very professional and helpful and got my product to me quickly!! And at a great price!!

Reply from GoGoMeds2026-04-22

Hi Brenda! Thank you so much for your review! We're so happy to hear that you had a positive experience! It's great to know that our team was professional and helpful and that you received your prescription quickly!! We appreciate you taking the time to share. Our best, GoGoMeds

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lynn snyder · 11 reviews · Verified · Experienced 2026-04-04 ·

I have dealt with GoGoMeds for several…

I have dealt with GoGoMeds for several years now. They are thorough and professional, but most of all personable. I always check GoGo fu oh, f yeahirst if I get a new prescription to see if they have it.

Reply from GoGoMeds2026-04-22

Hi Lynn! Thank you so much for your kind review. We're so happy you check with us first for your prescriptions. That makes our day! We appreciate your continued trust in us over the years and appreciate you taking the time to share with us! Our best, GoGoMeds

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Paul Christensen · 3 reviews · Verified · Experienced 2026-04-08 ·

You keep good records and had my…

You keep good records and had my prescription on file, so I was able to get my medication. A new prescription will be called in to office later this month, when I go to my doctor.

Reply from GoGoMeds2026-04-22

Hi Paul, Thank you for your review! We appreciate you taking the time to share your feedback. Talk to you in a few weeks! Our best, GoGoMeds

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Sean Mccoll · 1 review · Verified · Experienced 2026-04-09 ·

Process was easy to use

Process was easy to use. After my Dr. provided the prescription it was very easy to complete the order. The pricing is also very competitive.

Reply from GoGoMeds2026-04-22

Hi Sean! Thanks so much for your review. We're so happy to hear that the process was easy and even more so to hear about our competitive prices! We appreciate you taking the time to share your experience with us. Our best, GoGoMeds

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Rebecca Entel · 3 reviews · Verified · Experienced 2026-04-07 ·

Auto refill doesn't work

This Rx was an auto-refill, but it was never mailed to me when it was due. (The last time it was mailed was in December, so it should have been sent to me in March.) I keep having these problems no matter how many times I consult with you about it. I will now be without my medication for several days again.

Reply from GoGoMeds2026-04-22

Hi Rebecca, Thank you for letting us know this happened. We apologize this issue is recurring for you. We know it's very frustrating to be without your medication. We've made some technical changes to your auto-refill that we believe are going to fix the issue - and we are keeping close tabs on your account and watching for your next fills to trigger as we expect. Thank you again for bringing this to our attention. Our best, GoGoMeds

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Denise Klaren · 3 reviews · Verified · Experienced 2026-03-27 ·

You fill my orders wonderfully and it’s…

You fill my orders wonderfully and it’s easy to reach you and speak to a real and knowledgeable person!! Thank you!

Reply from GoGoMeds2026-04-03

Hi Denise, Wow! Thank you so much for your review! We're SO happy to hear that having your prescriptions filled with us and reaching our team is a breeze and so helpful to you! Thank you for taking the time to share with us. Our best, GoGoMeds

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Clay Marcus · 1 review · Verified · Experienced 2026-03-23 ·

How polite and helpful everyone was !

Reply from GoGoMeds2026-04-03

Hi Clay! Thank you so much for your kind review and taking the time to share with us! We're so glad everyone was polite and helpful!! Our best, GoGoMeds

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William Diehm · 1 review · Verified · Experienced 2026-04-02 ·

Great Service!

Gogomeds representatives (like Jacob) are extremely helpful, the prices are great, and ordering is quick and easy. Perfect!

Reply from GoGoMeds2026-04-03

Hi William! Thank you so much for your review. We LOVE to hear shoutouts for our support team! They are truly our backbone and we really appreciate you taking the time to share! And of course, thank you for your positive feedback on our great prices & easy ordering! ;) Our best, GoGoMeds

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Brian Goodman · 1 review · Verified · Experienced 2026-03-25 ·

Fast and easy.

Reply from GoGoMeds2026-04-03

Hi Brian! Thank you for your review and taking the time to share your positive experience! We really appreciate it. Our best, GoGoMeds

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Angela Harvey · 1 review · Verified · Experienced 2026-03-10 ·

Love it

Such a great experience. Staff was friendly and helpful, process was quick and easy. I didn't have to go pick up my meds and wait in a long line! Love it!

Reply from GoGoMeds2026-03-23

Hi Angela, Thank you so much for your great review! This is the kind of experience we strive for in every interaction. Any extra burden we can take off our patients' plates is a huge win for us and we really appreciate you taking the time to let us know we made the experience so easy! Our best, GoGoMeds

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Sue G · 3 reviews · Verified · Experienced 2026-03-18 ·

Getting my RX from GoGo Meds is a…

Getting my RX from GoGo Meds is a smooth process. They ship quickly and I LOVE that it comes right to ky door.

Reply from GoGoMeds2026-03-23

Hi Sue, Thank you so much for your review. We're so glad to know that getting your prescription is such a smooth process with us! We strive to be as convenient and easy as possible for our patients. We love to take anything we can off your plates! Thank you again for your feedback! Our best, GoGoMeds

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Michele · 2 reviews · Verified · Experienced 2026-03-16 ·

Easy Interface

Super easy to follow step by step to get my chosen prescription and check out.

Reply from GoGoMeds2026-03-23

Hi Michele, Thank you for your review! We're happy to hear that the process of choosing your prescription and completing your order was straightforward. Thanks for the positive feedback! Our best, GoGoMeds

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Teresa · 2 reviews · Verified · Experienced 2026-03-08 ·

Easy and quick

Reply from GoGoMeds2026-03-23

Hi Teresa, Thank you for your review! We appreciate you taking the time to share. Our best, GoGoMeds

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Kevin Axt · 2 reviews · Verified · Experienced 2026-02-16 ·

Gogo meds is always responsive and…

Gogo meds is always responsive and helpful but the communication between my physician and gogomeds to confirm prescriptions is not very efficient. Gogomeds kept contacting me that my doctor hadn't responded and it took about 2 days before they found his authorization.

Reply from GoGoMeds2026-03-05

Hi Kevin, Thank you so much for your feedback - and for your kind words about our team. We're so sorry for the confusion and the frustration! Sometimes prescriptions can take 24-48 hours to be fully entered into our system. In your case, your physician submitted your authorization within 24 hours for you, and it had not yet been entered at the time you contacted us. We appreciate you bringing this to our attention. We will be coaching our team to better explain when prescriptions may still be pending entry so that you never have to do any unnecessary legwork. We apologize again for that inconvenience & we thank you for your patience! Our best, GoGoMeds

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Brian Knudsen · 1 review · Verified · Experienced 2026-02-26 ·

Very prompt and pleasant.

Reply from GoGoMeds2026-03-04

Hi Brian! Thank you for your review! We're happy to hear you found our team pleasant and our services prompt! We appreciate your feedback. Our best, GoGoMeds

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Ric · 1 review · Verified · Experienced 2026-02-05 ·

Satisfaction

Live customer service that anwers the phone without having to go through multiple prompts to do so. You know... the good ol days : )

Reply from GoGoMeds2026-03-04

Hi Ric! Thank you for your kind review! We love that you appreciate our live customer service team -- they love to help our patients whenever & however they are needed! Thank you for giving them a shout-out & for your positive feedback. Our best, GoGoMeds

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Steve V. · 5 reviews · Verified · Experienced 2026-02-21 ·

Reasonable prices--better than my…

Reasonable prices--better than my insurance. Great redesigned website. Easy ordering and tracking process.

Reply from GoGoMeds2026-03-04

Hi Steve! Thank you so much for your review! We love to hear our website, ordering and tracking process are easy and well designed. We REALLY love to hear how reasonable our prices are! We greatly appreciate the positive feedback! Thanks again. Our best, GoGoMeds

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T.Ackley · 11 reviews · Verified · Experienced 2026-02-13 ·

They have the best customer service!

They have the best customer service!! Never been disappointed with Go Go Meds.

Reply from GoGoMeds2026-02-18

Hi Theodore! Thank you so much for your kind review. We're happy to hear that you consistently receive the best customer service! Thank you for taking the time to share! Our best, GoGoMeds

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Melissa Eiler · 1 review · Verified · Experienced 2026-02-11 ·

Helpful

Always very helpful when I call with questions

Reply from GoGoMeds2026-02-18

Hi Melissa, Thank you for your review! We appreciate you taking the time to share your experience. We're so happy to hear our team is helpful whenever you call! Our best, GoGoMeds

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CHRIS GURLEY · 3 reviews · Verified · Experienced 2026-02-11 ·

You folks are friendly

You folks are friendly, efficient, and affordable. What more could someone want?

Reply from GoGoMeds2026-02-18

Hi Chris, Thank you so much for your review! We're happy to hear that you found our services friendly, efficient, and affordable. Thank you for taking the time to leave us such positive feedback; we really appreciate it! Our best, GoGoMeds