Going (going.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
I got immediate assistance with an issue I had, and it was resolved quickly and easily. I’m looking forward to using them much more going forward as I am able to travel more!
Thank you so much! We’re happy to hear you had a great experience with our team 💚️ The Going Team
I was shocked how good their customer service is. Thanks.
Thank you so much! We’re happy to hear you had a great experience with our team. The Going Team
Thank you so much! We’re happy to hear you had a great experience with our team 💚️ The Going Team
The service itself was great while i used it 5 years ago when it was Scott's Cheap flights. 3 years ago I cancelled my account but continue to be charged. The first year I thought oops maybe I forgot to cancel thats on me. The next two years I continued annually to be charged despite cancelling. The irony of the situation is that I dont even have an account with them anymore and cant even login with my old credentials. If you like cheap flights use another website or give a card that youre fine cancelling to get out of their incessant fraudulent charges.
Hi Hasan, Thanks for reaching out about this - we're sorry to hear about the frustrating experience. When a member continues to be billed after canceling their paid membership, this is typically an indication that they may have unintentionally signed up for another memebrship using a different email address, such as an alternate email for work or school. Our team would be more than happy to look in to this for you. If you reach out to [email protected], we'll be able to further assist 🙂 The Going Team
This App is breaking barriers. As a frequent traveler I was hesitant but once I tried, I was pretty satisfied!
Thank you so much! We’re thrilled you gave us a try and are enjoying it ✈️ The Going Team
Best website Got great deals Thank you
Thanks so much! We’re glad you’re finding great deals. Happy travels ✈️ The Going Team
Going previously known as Scott's cheap flights..Has completely changed my life! I had was the girl who hardly ever traveled..Now 30+ countries later!! I became a new person with each experience and it was all because I booked flights Going found me.
Thank you for sharing this! We’re so happy Going has helped you see the world and create those experiences. Happy Travels ✈️ The Going Team
It’s a great and diligent site for serious travelers. Frequently notifications on deals and very helpful and friendly customer support!
Thank you so much for taking the time to leave this feedback. We're so happy to hear that you've been enjoying the deals we send and about your positive experience with our customer support team 🙂 The Going Team
Going gives me the ideas and then I have to do a little further research. My limitation is that I leave from a major East Coast airport that has very few offers.
Hi there, Thanks for taking the time to leave this feedback! We love to hear how we've been able to help inspire your travels while saving money. The Going Team
I accidentially signed up and Going.com refunded me 100%, Easy to use the app and worked quickly. If
Hi Ann, We're happy to hear about your positive experience with the Going team. If you ever have any questions about our service or your membership level, feel free to reach out! We're glad to assist. The Going Team
I’ve been using the free version for a few years now, so I’ve been able to see what kind of deals Going publishes. This year I upgraded to a paid subscription and I’ve already booked two major international flights and considered several others, via their app. The deals are legitimate and I appreciate the honesty in which they tell you about the deal so you can better determine if now is the time or to wait.
Thanks so much for your support over the years! 😊 We’re thrilled you’ve been able to score some great international deals already. Happy travels! ✈️ The Going Team
I am not one to leave reviews, but unfortunately, I feel that I have to given the situation. I knowingly signed up for Going's yearly subscription and was charged the yearly fee 3 times in less than a month. I contacted Going and provided them with everything they asked for (card information, any other emails, etc) and they said that they werent able to locate the charges. I even sent them the bank statements showing the charges. I was ignored and repeatedly told "we cant locate the charge". Our membership is cancelled so we were able to enjoy our yearly membership for 3 weeks and are out 3x the advertised amount and hoping we do not get charged again.
Our support team has been in contact with you. Unfortunately, we only have one charge in our system, and it seems like the bank is unwilling to help you verify the additional issues. We confirmed one account, one charge, and one refund. Beyond that, we truly are sorry for any frustration, but if it is on the same card, we have no additional payment attempts. We have done our very best to support you, and your bank needs to take it from here.
So, they had my cc number because I at ONE POINT a long time ago, had premium, then I downgraded to their 'free' level. Only to find a $49 charge on my cc today. Will fight it.
Hi there- We're so sorry to hear about your experience and want to make this right. If you reach out to [email protected] using the email address you signed up to Going with, we'd be happy to further assist. The Going Team
Going is great if you are flexible as to where you want to go and/or when. With where I work vacation time is approved over a year beforehand with little approval for last minute time off. Well, we want to go everywhere in the world we can during those times approved. Going helps us find the great deals for the dates. It's so exciting to go and look, get the push notifications when there is a new deal, and of course the mistake fare deals. This is well worth the money. Have had it for 2 years and people still keep asking how we find our flight deals.
Hi Annalisa, Our team is thrilled to hear about all the ways we've been able to find you great deals to see the world during your vacations. We're grateful to have had you with us for the past 2 years and look forward to many more years of great deals! The Going Team
Good deal for a flight to a family member's college graduation. Thanks for helping us out!
Thanks so much for the 5 stars! We’re thrilled Going has been helpful in finding you great flight deals to your family's college graduation 🌍✈️ The Going Team
I run the sales team at a SaaS company. Seeing another ethical company like Going.com being around was amazing. I had forgotten to cancel my renewal (as usual) - and without any hassle, or questions, or complex UI trickery, Going let me cancel, and get a refund, all in a few easy steps.
We’re thrilled to hear you had such a smooth experience! Thanks for the kind words 💚️ The Going Team
They definately have deals - but I never found any for the times I was traveling so it didn't seem like it was really helping me.
Thanks for the feedback! We’re always working to show more deals that match your travel dates. 💚️ The Going Team
I got some great flight from them saved a lot of money over the years. Just don't fly Etihad. Rip off airlines
Thanks for the review! Glad you’ve saved so much with us over the years! ✈️💸 The Going Team
Such a great service and so easy and accurate!
We’re thrilled to hear you’re finding the service easy and accurate. That’s exactly what we aim for. Happy travels and thanks for being a member! ✈️ The Going Team
I’ve been a Going member for 5 great years now and I can honestly say it completely changed how I travel. Before joining, international trips felt like something you had to save years for. I assumed flights were just expensive and that was that. Going showed me that the price you pay often just depends on when you know about the deal. Because of their alerts, I’ve booked flights to places I never thought I could afford — including Europe (went to the Christmas Markets in 5 countries) and multiple international destinations (Iceland, Guatemala, Colombia, Tanzania, Thailand, etc.) — for prices that were sometimes cheaper than a domestic trip. I’m not talking about gimmicks or impossible itineraries either. These were real airlines, normal routes, and very doable travel plans. What I appreciate most is the timing. They don’t just show random cheap flights — they send them when they’re actually worth booking. I’ve learned to “buy the ticket and figure out the rest later,” and it has opened up the world to me. The membership has paid for itself many times over on a single trip. For anyone who wants to travel but thinks flights are out of reach, this service genuinely removes that barrier. Going didn’t just help me save money. It gave me the confidence to see more of the world. Ps. I’m heading to Central America tomorrow to get away from the cold and relax on the beach! :)
Wow, five years with us. Thank you so much for sharing this! It means the world to hear that Going helped open up travel for you, from the Christmas Markets across Europe to Tanzania and Thailand. We love that you embraced the “buy the ticket and figure out the rest later” mindset. That is when the best adventures happen. Safe travels to Central America tomorrow. Enjoy the sunshine and some well-deserved beach time. 🌴✈️ The Going Team 💚️
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