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Travel & Vacation

Going

60 reviews

4.360 reviews
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About Going

Data updated
Website
going.com
Category
Travel & Vacation
Location
United States · Boulder
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
89% (8/9)
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Is Going legit?

Going (going.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

p
ptyler · 1 review · Verified · Experienced 2026-02-11 ·

Going always comes through with some…

Going always comes through with some terrific deals. Best travel app out there.

Reply from Going2026-02-15

Thank you so much for taking the time to leave us a review! We're so glad to hear that we've been able to find fantastic travel deals for you! The Going Team

V
Vic · 3 reviews · Verified · Experienced 2026-02-08 ·

They offer prompt service when there is…

They offer prompt service when there is an issue. Most companies seem to have forgotten about that, any kind of service as well. Anyway, I signed up for an annual plan, the Premium, and so far so good. I have not used any flight deals yet, but for the money on the premium plan, just one deal will more than pay for the membership.

Reply from Going2026-02-12

Hi Vic, Thanks or taking the time to leave the review. We're so glad to hear our support team was able to assist you quickly. We'll be on the lookout for great travel deals for you! The Going Team

A
Alyssa · 1 review · Verified · Experienced 2025-11-07 ·

Great Ideas & Communication

The folks at Going responded quickly to my inquiry and provide some great trip ideas. When I already knew the dates and destination I wanted to fly, this app was not what I needed. But if I have any flexibility in my itinerary (or bank account) I will be using this app!

Reply from Going2026-02-10

Hi Alyssa, We're so glad to hear that we've been able to help you find great deals and trip ideas - both for planned trips and new locations yet to be discovered!  The Going Team

A
Aaron Schmidt · 6 reviews · Verified · Experienced 2026-02-02 ·

Excellent resource for finding the…

Excellent resource for finding the cheapest available flights on trips throughout the world. I highly recommend Going!

Reply from Going2026-02-07

Thanks so much for the 5 stars and the kind recommendation! We’re thrilled Going has been helpful in finding great flight deals 🌍✈️ The Going Team

H
Harold Trent · 4 reviews · Experienced 2026-01-26 ·

Payment processor not working

Tried to subscribe, wanted to try for 2 weeks first. Apple Pay doesn’t work. Just reverts back to payment page. Nevermind, it was just my time that was wasted.

Reply from Going2026-01-27

Hi there- We're so sorry to hear about your experience and want to make this right.  If you reach out to [email protected] using the email address you signed up to Going with, we'd be happy to further assist. The Going Team

R
Rick S. · 6 reviews · Verified · Experienced 2026-01-24 ·

Responsive to questions and billing.

When I had questions, responses were in same day. When I had a billing question, the solution was accomplished quickly!

Reply from Going2026-01-28

Thanks for choosing us for your travel adventures. - The Going Team

N
Nick Benevento · 3 reviews · Verified · Experienced 2026-01-18 ·

I’ve been a member of Going since 2020…

I’ve been a member of Going since 2020 when it was still called Scott’s cheap flights. I’ve so much from them! I’ve actually learned pretty much how they do what they do but it sure is nice having someone else constantly watching for the great deals. Going not only is a great service, but also a great travel educator.

Reply from Going2026-01-22

Thank you so much for the kind words and for being with us since the Scott’s Cheap Flights days! We’re thrilled to hear Going has helped you score great deals and learn along the way. We really appreciate your longtime support and are so glad to have you as part of the Going community ✈️ The Going Team

G
Going Traveler · 1 review · Verified · Experienced 2026-01-13 ·

Going produced amazing options I hadn't found

I was amazed how Going produced options that I had not seen when I searched on my own! I found a flight that saved several hundred dollars.

Reply from Going2026-01-21

Thanks so much for the 5-star review! We’re thrilled to hear Going helped you uncover a great deal and save hundreds. Safe travels and happy planning! ✈️ The Going Team

A
All Love, Jones · 1 review · Verified · Experienced 2025-09-02 ·

Membership pays for itself 🎉

I've been a member of Going for a few years on the Premium tier. I've upgraded to Elite this year and can wholeheartedly say both memberships pay for themselves thousands of times over. Mistake fares, less traveled destinations, tips for points and miles, the BEST (and speediest) customer service -- the benefits are endless. I would absolutely give more than 5 stars if I could!

Reply from Going2025-12-30

Aw we love to hear it! Thanks for making the end of 2025 a great one, on to 2026 and new adventures!

B
Barb · 1 review · Verified · Experienced 2025-12-24 ·

Great value airfares offered…

Going has great value airfares offered in an easy format with both emails and updates in the app.

Reply from Going2025-12-29

We appreciate you taking the time to leave us a review - thanks, and happy travels into 2026! The Going Team

I
Itxaso · 1 review · Verified · Experienced 2025-12-24 ·

Love getting alerts!!

Reply from Going2025-12-29

And we love helping you travel and experience the world, all while saving you time and money! The Going Team

G
Going Traveler · 1 review · Verified · Experienced 2025-12-22 ·

Worth it

Going has a ton of flight alerts for a price I can live with. And the airfares are actually available and accurate when one clicks through to get more info. Without exception, all of my international flights over the last 9 years have been booked through them (under their former name)

Reply from Going2025-12-23

Thanks so much for your loyalty and kind words! We’re thrilled to hear Going has been your go-to for nearly a decade. ✈️ The Going Team

l
ljhokehotmail.com · 1 review · Verified · Experienced 2025-12-23 ·

I can't get alerts for where I want…

I can't get alerts for where I want 9.months in future

K
Krisann · 1 review · Verified · Experienced 2025-12-15 ·

Going is a company that makes it easy to work with them.

Going is a company and platform that makes it easy to work with them. I’ve been a paid subscriber for many years, starting way back when they were Scott’s Cheap Flights. I fly less frequently nowadays and wanted to cancel my subscription ( the day after it renewed). They made it easy for me to cancel and also refunded the charge.

Reply from Going2025-12-20

Thank you so much for the kind words and for being a longtime subscriber. We truly appreciate your support over the years 😊 The Going Team

H
Horus Amset · 2 reviews · Verified · Experienced 2025-12-11 ·

Great site for discounted trips

Thanks to Going I managed to get flight tickets to St Martin at close to half the normal price on a top airline. Very rare to see it at such a price. Certainly will consider Going (Scott's) premium account once I retire.

Reply from Going2025-12-11

Thanks so much for sharing this! We're thrilled you snagged such a rare deal to St. Martin. Enjoy the trip, and we’d love to have you as a Premium member whenever the time is right! ✈️ The Going Team

B
Brenda Allen · 1 review · Experienced 2025-12-10 ·

I never signed up for this and I have…

I never signed up for this and I have been charged for 3 years. I’ve changed my credit card number and they still find a way to charge my account. I’ve gone on line to cancel my account and I never have the right information to cancel it. It knocks me out or says I need more information. I’ve called my credit card and they canceled my dispute because it’s a valid acct. I haven’t used this for at least 2 years. I just want this cancelled.

Reply from Going2025-12-11

Hi there- We're so sorry to hear about your experience and want to make this right. If you reach out to [email protected] using the email address you signed up to Going with, we'd be happy to further assist. The Going Team

j
jpkoutlook.com · 1 review · Verified · Experienced 2025-12-03 ·

My Going app didn’t show my correct…

My Going app didn’t show my correct level of membership. I emailed them about this and I was told how to resolve the issue. They did this promptly and also included a copy of my receipt that was not available on the website. I am very satisfied with my experience and how it was handled.

Reply from Going2025-12-05

Thanks so much for your kind words! We're glad we could resolve everything quickly and provide what you needed. 💚️ The Going Team

T
Tom · 2 reviews · Verified · Experienced 2025-11-26 ·

Excellent experience

Excellent experience, alerted me about a great deal to go to Italy… excellent

Reply from Going2025-12-02

Hi Tom, We're so happy we were able to help you score an awesome deal to Italy. Have an amazing time!  The Going Team

R
ROBERT · 2 reviews · Verified · Experienced 2025-11-20 ·

There was some internal problems with…

There was some internal problems with the fact I didn’t remember I had an old registered email which made it that I had two accounts. It seemed like the correspondence actually had a caring personality versus the generic response. I didn’t have to get angry thank god. The whole experience was like taking a deep breath. I’m excited to delve into the site.

Reply from Going2025-11-21

Thank you so much for your kind words! We’re glad we could make the experience smooth and welcoming, and we hope you enjoy exploring the site! 💚️ The Going Team

S
Stefania Ramirez · 9 reviews · Verified · Experienced 2025-11-20 ·

Fun and Exciting!

I've been using Going for 5 years now, and it's always an exciting and great website. Even for experienced travelers, it's nice to get an email for a place that wasn't quite on your radar. I let them know I booked a deal, and got an email with a guide to the country I was visiting!

Reply from Going2025-11-21

Wow, 5 years with us, thank you for sticking around! We’re thrilled to hear our emails and guides add a little extra excitement to your travels. Happy adventures! ✈️ The Going Team