GoPupSocks (gopupsocks.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 36% give 1 star; The business has replied to 54% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Denise King · 3 reviews · Verified ·
★★★★★
These socks are so adorable!!!
These socks are so adorable!!!! They are very soft as well
Reply from GoPupSocks2022-06-29
Hi Denise,
Thank you for your review. We are extremely thrilled that you loved your order. Thank you for being a valued customer.
Kind Regards,
The PupSocks Team
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Allie · 1 review · Verified ·
★★★★★
Couldn’t be happier!
These socks are the best thing I have ever gifted to my fiancé! He’s gotten so many compliments from friends, strangers and family! They’re all requesting the website to purchase they’re own! It was also special to have them due to recently losing my grandmother who cherished my pup at the funeral cause my pup wasn’t allowed. I’m so happy and I might need a pair for myself now!
Reply from GoPupSocks2022-06-29
Hi Allison.
Thank you so much for taking the time to post a review. I am so sorry to hear about your grandmother's passing. I am also so happy that you're as passing the word around about our company and website. Thank you so much for the review we greatly appreciate it.
Betsy
The PupSocks Team
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Beth · 10 reviews ·
★★★★★
Waiting for a refund
This is the 2nd review I have written for the same order. My previous review they replied asking me to contact them which I have done several times & still not received my refund. They keep telling me someone will look in to It and process my refund. This has been an ongoing issue since September 2021!
Reply from GoPupSocks2022-06-28
Hi Beth,
Thank you so much for posting a review. We have looked into the order and we will have someone get in touch with you in reference to the refund. Please be on the lookout for an email and we will get this taken care of for you.
The PupSocks Team
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Shoshanna · 6 reviews · Verified ·
★★★★★
Wonderful, unique pup socks GREAT!
These pup socks are not only wonderful and unique, but also well-made and hilarious for our Dog Father’s Day gift (in this instance) or any gift idea. I sent all 3 portrait photos of our dogs which printed remarkably well, especially on the white socks. The socks are mid-calf, but my husband scrunches them down anyway. He LOVED them! One of the dogs had passed away just a few months ago, so he was especially touched to have all of our dogs with him. Highly recommend!
Reply from GoPupSocks2022-06-28
Hi there,
Thank you so much for writing and posting a review. We are so happy that you are so happy with the custom PupSocks. We are so sorry to hear that one of your pups has passed over the Rainbow Bridge. These are a great tribute to the pup. Again, thank you so much for the review we greatly appreciate it.
The PupSocks Team
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customer · 1 review · Verified ·
★★★★★
They were perfect
They were perfect! Thank you so much!
Reply from GoPupSocks2022-06-28
Hi Chrissy,
We are elated that you love your PupSocks. We are extremely happy we were able to deliver exceptional quality products to you and your loved ones. We value and appreciate you!
Best Regards,
The PupSocks Team
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customer sad · 1 review · Verified ·
★★★★★
Socks are super big
Socks are super big. They never asked me for a size. I can't wear them ☹️
Reply from GoPupSocks2022-06-28
Hi there,
Thank you so much for writing and posting a review. I am so sorry that you cannot wear your custom PupSocks. I looked into the order and I see that you chose a medium size. I am going to have a Customer Service rep get in touch with you via email and see if we can get a resolution for you. Please be on the lookout for that email. Again, I am so sorry that you are not happy with the socks.
Betsy
The PupSocks Team
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customer · 1 review · Verified ·
★★★★★
The delivery took forever and I got an…
The delivery took forever and I got an apology with the promise of a future discount which never came.
Reply from GoPupSocks2022-06-28
Hi David,
Thank you so much for taking the time to write and post a review. I am so sorry you did not get a coupon code for a future purchase. I am going to have one of the Customer Service reps get in touch with you and get that code to you. I apologize for the shipping delay as well. Please be on the lookout for the email.
Betsy
The PupSocks Team
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Mireille · 1 review · Verified ·
★★★★★
100% happy
So happy with the socks!!!
Reply from GoPupSocks2022-06-28
Hi Mireille,
Thanks for sharing your feedback! We are so happy that you loved your PupSocks. Quality is the goal and I'm thrilled to see we achieved it. We value and appreciate you as a customer!
Kind Regards,
The PupSocks Team
c
customer · 2 reviews · Verified ·
★★★★★
slow and low quality
Says orders are processed in 3 days, took two weeks. Quality is garbage: both the fabric used and the print look very cheap. Avoid at all costs.
Reply from GoPupSocks2022-06-28
Hi Antoine,
Thank you so much for taking the time to post and write a review. We are so sorry that you were not happy with the print or the quality of the custom PupSocks. I am going to have one of the Customer Service reps get in contact with you via email. Please be on the lookout for the email. Again, thank you so much for the review we greatly appreciate it.
The PupSocks Team
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Debbie from Aztec, NM · 3 reviews · Verified ·
★★★★★
Socks were a hit for Father's Day!
Socks arrived quickly and were a hit for Father's Day! Jett, our poodle, took them out of Dad's hands and ran off with them! Guess he liked them, too!
Reply from GoPupSocks2022-06-20
Hi Debbie,
Thank you so much for taking the time to post a review. We are so glad to see that Jett loved his custom PupSocks. We are also happy that these were are big Father's Day hit! Again, thank you so much for taking the time to post a review. We love to see that people love their pets and love the socks!
Then PupSocks Team
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customer · 1 review · Verified ·
★★★★★
Bought a pair for my best friend for…
Bought a pair for my best friend for her birthday with her "soul mate" Charles the dog on them with tropical print. She absolutely loved them and happy I was able to do something special like this!
Reply from GoPupSocks2022-06-20
Hi Michael,
Thank you so much for taking the time to write and post a review. We are so happy that your friend LOVED her custom PupSocks. We love to hear stories like this. People love their animals and love to show them off. We greatly appreciate the review and we look forward to your next order.
The PupSocks Team
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customer · 1 review · Verified ·
★★★★★
The quality is horrible
The quality is horrible, the socks are weirdly shaped and a very uncomfortable material. I have tried reaching out to them numerous times and it says their mailbox is full.
Reply from GoPupSocks2022-06-14
Hi Lindsay,
Thank you so much for taking the time to write and post a review. I am so sorry that you are not happy with the quality and the material. We try to craft our socks out of quality material and again I am so sorry that you are disappointed. We seem to be having issues with our email and we are addressing the issue. Thank you again for the review.
The PupSocks Team
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customer · 2 reviews · Verified ·
★★★★★
The WORST COMPANY
The WORST COMPANY
Ordered a small pair of socks for my wife
They were huge on me and I’m a size 11.
Customer service said they would replace them.
That was over a month ago.
Several emails and NO REPLY
Reply from GoPupSocks2022-06-09
Hi Larry,
Thank you so much for taking the time to write and post a review. I have looked into the order and I am going to have one of the Customer Service Reps get in touch with you via email. I believe we can come up with a solution for you.
Betsy
The PupSocks Team
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David T · 8 reviews · Verified ·
★★★★★
Great Cropping
Loved your photo cropping and speed of order. Is a Christmas gift. Thanks!
Reply from GoPupSocks2022-06-14
Hi David,
Thanks for sharing your feedback! We are so happy that you loved your PupSocks and our service. Quality is the goal and I'm thrilled to see we achieved it. We value and appreciate you as a customer!
Kind Regards,
The PupSocks Team
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customer · 1 review · Verified ·
★★★★★
One of the worst sock companies to deal…
One of the worst sock companies to deal with. I placed a big order for my team and they were unable to deliver. They incorrectly put the wrong faces on a sock and they were unable to fix it. False promises. You would think an error on their part, they would want to fix their error but nope. I would stay away from this company You are unable to talk to someone...its all by chat.
Reply from GoPupSocks2022-06-08
Hi Lilly,
Thanks for your feedback! We are sorry for the unforeseen error in one of your PupSocks. After looking into your order issue, I can see where we immediately created a replacement order, and we also processed a refund for the PupSock. We take your feedback very seriously. Please, if you have any additional comments or concerns, email us at [email protected].
Best Regards,
The PupSocks Team 🐶
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Carla A Guzman · 2 reviews · Verified ·
★★★★★
Cute but fit weird
Design was really good but the socks were a little too wide.
Reply from GoPupSocks2022-06-08
Hi Carla,
Thank you so much for taking the time to write a review, we greatly appreciate it. I am sorry to hear that the sock were a little too wide. We try to make the socks as close to size as possible, so I am really sorry they were wide. Again, thank you so much for the review!
The PupSocks Team
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customer · 2 reviews · Verified ·
★★★★★
Amazing image
Amazing image, so soft, and super cute!
Reply from GoPupSocks2022-06-06
Hi Emma,
Thank you so much for taking the time to write a review. We greatly appreciate it. It is so nice to see that you loved your custom PupSocks. It is always nice to hear that they are super soft and super cute! Thank you again for the review!
The PupSocks Team
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MJZ · 2 reviews · Verified ·
★★★★★
Awesome sock gift for any animal lover
Awesome sock gift for any animal lover. My husband is going go nuts for his socks with photos of each of his "kids" on them. I have already recommended these socks as gifts to several people we know.
Reply from GoPupSocks2022-06-03
Hi Michele.
Thank you for taking the time to post a review. We love to make custom socks with people's pets on them. People love their animals. Thank you for the recommendation, we love to know that other people will be putting their pets on socks, blankets, or masks. Thank you again for taking the time to write a review, we greatly appreciate it.
Betsy
The PupSocks Team
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Sarah Swingle · 3 reviews · Verified ·
★★★★★
Adorable gift!
Got a pair of socks for Father’s Day and can’t wait to give them! They’re adorable.
Reply from GoPupSocks2022-06-03
Hi Sarah,
Thank you so much for writing and posting a review. I am so happy that you are happy with the Father's Days gift. We love to put adorable faces on socks! This is a perfect present for fathers day especially when an adorable baby is going on the socks. Thank you so much for taking the time to post a review.
Betsy
The PupSocks Team
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J Fowler · 1 review · Verified ·
★★★★★
Wonderful product and a great cause
I ordered a pair of PupSocks for my wife for her birthday. The process was simple and efficient. The socks turned out GREAT! Super cute and I know my wife's going to love them.
Reply from GoPupSocks2022-06-06
Hi Jared,
Thank you so much for taking the time to write and post a review. I am so glad to hear that you had an easy time ordering and that the custom socks came out GREAT! Thank you again for the review and we look forward to helping you with another order in the future.
Betsy
The PupSocks Team