Gossby (gossby.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
A
ANNE MARIE · 7 reviews · Experienced 2026-05-16 ·
★★★★★
I really love the sweatshirt and…
I really love the sweatshirt and t-shirt came out. My son loved it as well. We will be ordering from you again most definitely thank you for 100% A+
The order came exactly when they said would come out, the delivery was also great.
Reply from Gossby2026-05-17
Thank you so much for the amazing feedback, Anne! We’re so happy to hear that you and your son both loved the sweatshirt and t-shirt. Knowing you had a great experience with the quality, delivery, and timing truly means the world to us.
We sincerely appreciate your support and your A+ review! We look forward to creating more items for you in the future. Thanks again for choosing us!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
L
Linda · 1 review · Experienced 2026-05-15 ·
★★★★★
Child Loved This Gift
The gift is one of a kind. You get to pick practically everything you would like on the puzzle and then you choose the colors. It was well worth the wait and my grandson loves it.
Reply from Gossby2026-05-17
Hi Linda! Thank you so much for your wonderful feedback! We’re delighted to hear that your grandson loved the gift and that you enjoyed being able to personalize every detail of the puzzle. Creating something unique and meaningful for our customers is exactly what we strive for.
We truly appreciate your patience and support, and we’re so happy to know it was worth the wait. Thank you again for choosing us!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
S
Shane Day · 2 reviews · Experienced 2026-05-15 ·
★★★★★
The shirt arrived and it was exactly as…
The shirt arrived and it was exactly as the picture showed.
Reply from Gossby2026-05-16
Hi Shane, thank you so much for your kind review! We’re really happy to hear that your shirt arrived just as expected and matched the design shown.
Your support means a lot to our team, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
S
Steve Koe · 1 review · Experienced 2026-05-16 ·
★★★★★
Overall happy experience
The delivery service through uniuni was not my greatest experience with customer service, but the quality of the mug received seems quite nice in terms of looks. As of yet though, the recipient hasn't gotten time to use the mug, nor did their seem to be size options like I have seen mentioned after ordering..though that may have been my own neglect to see it. I am happy overall woth the experience though, and am grateful to gossby for their merchandise.
Reply from Gossby2026-05-16
Hi Steve, thank you so much for your thoughtful and honest review! We’re glad to hear that you’re happy overall with your experience and that you liked the quality and appearance of the mug.
We also appreciate your feedback regarding the delivery service and product options, as it helps us continue improving both our shipping experience and product clarity for future customers.
Your support truly means a lot to our team, and we hope the recipient enjoys using the mug just as much once they have the chance!
We look forward to supporting you again in the future.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
The order is shipped quickly! Absolutely perfect to what I ordered, Thank you!!
Reply from Gossby2026-05-16
Hi Ellie, thank you so much for your lovely review! We’re so happy to hear that your order arrived quickly and turned out exactly as expected.
Your kind words truly mean a lot to our team, and we look forward to supporting you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies. See you there!
Bad shipping
Item didn't even ship until a full week after it's projected delivery date. They also messed up the shipping address and was sent back due to insufficient address.
Reply from Gossby2026-05-17
Hi there! My name is Robill from Wecare Team, We sincerely apologize for the delay and the inconvenience caused with the shipping issue. We understand how frustrating this experience has been.
I can confirm that one of our agents has already assisted you already. Additionally, we have sent you an email to further verify the shipping address and review the issue so we can investigate this matter properly.
Thank you for your patience and understanding, and again, we’re truly sorry for the trouble caused.
Didn’t know I was going to have to built it, looks cheap. Gifts didn’t arrive on time for my sisters for Mother’s Day. Just got it today 5/13. Very disappointed
Reply from Gossby2026-05-15
Hi Madeline,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since the gifts arrived after Mother’s Day and you were not expecting to assemble the item or receive it in that condition. I’m truly sorry for the frustration and inconvenience this has caused.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the delivery experience, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
N
Niya Killis · 1 review · Experienced 2026-05-04 ·
★★★★★
Attention & Care
Everything is handled with lots of attention and care.
Reply from Gossby2026-05-14
Hi Niya, thank you so much for your kind review! We’re truly happy to hear that you felt cared for throughout your experience with us.
Your kind words mean a lot to our team, and we’ll continue doing our best to provide attentive service and quality products for every customer.
We look forward to supporting you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
B
Bri Nelson · 1 review · Experienced 2026-05-10 ·
★★★★★
I would like to give them a ZERO
I would like to give them a ZERO. DO NOT TRUST. What we ordered and what we received was insane. It looked like they ran out of ink and there was NO picture on the back!! When we contacted support they said no that looks like what you ordered!!! WHAT?!? Do NOT buy from this company!!!!!
Reply from Gossby2026-05-14
Hi, I’m Robill from the Gossby WeCare Team. We’re truly sorry to hear about your experience and understand how disappointing this must have been. We’ve sent you a request for more order details so we can carefully check the issue and assist you further. Thank you for bringing this to our attention.
M
Marna · 3 reviews · Experienced 2026-05-12 ·
★★★★★
Love this
Love this! Great job, turned out perfect.
Reply from Gossby2026-05-14
Thank you so much Marna! I’m really glad you love it — it was great working on this, and I’m thrilled it turned out exactly how you wanted. Appreciate the kind feedback!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
E
Erika · 23 reviews · Experienced 2026-05-13 ·
★★★★★
Bad quality and late delivery - Fixed!
After I complained about the quality of the product I received, the company went above and beyond to fix my bad experience. They asked me to provide details about the issues, and sent me two new mugs with the expected quality!
Thank you so much for taking action and listening to your customers! I will continue buying your products in the future!
I am changing the review from 1 star to 4 stars - because of the original delay. But I would give 5 stars for the customer service :-)
Original Review:
I bought many mugs from this company in the past, all with great quality! The last delivery was a disappointment - the quality is worse than the past deliveries. The colors are not bright and look like they are fading. The new cups look older than the ones I have continuously used in the past 5 years :-(
They also promised to deliver it before Mother’s Day, but we received it three days after it.
Reply from Gossby2026-05-14
Hi, I’m Robill from the Gossby WeCare Team. We’re truly sorry to hear about your experience and understand how disappointing this must have been. We’ve sent you a request for order details so we can carefully check the issue and assist you further. Thank you for bringing this to our attention.
Hi JoAnna! Thank you so much! We’re so happy you loved the gift and truly appreciate your kind feedback. Hope it brings lots of smiles!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
G
Gina Medina · 1 review · Experienced 2026-05-10 ·
★★★★★
It was a Mother’s Day gift and it was…
It was a Mother’s Day gift and it was supposed to be one on Mother’s Day and I was told it would be here in time and I got it the day after so I’m very disappointed
Reply from Gossby2026-05-12
Hi Gina,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since the item was meant to be a Mother’s Day gift and you were expecting it to arrive on time. I’m truly sorry that it was delivered after the occasion and for the frustration this has caused.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the delivery timeline, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
R
Richard Racus · 2 reviews · Experienced 2026-05-08 ·
★★★★★
That they kept me notified all a long…
That they kept me notified all a long the way and sent me a genuine Thank you for purchasing their product, and let me know if there was anything I needed or wanted to contact them. I will refer others because I was treated with respect and kept in the know all along the way. Thanks very much.
Reply from Gossby2026-05-12
Hi Richard, thank you so much for your heartfelt review! We’re truly happy to hear that you felt supported and well informed throughout the entire process.
Treating our customers with care and respect is very important to us, so your kind words truly mean a lot to our team. We also greatly appreciate your willingness to refer others. Thank you so much for your support!
We look forward to serving you again in the future.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
C
CarameloPirahna A · 1 review · Experienced 2026-05-07 ·
★★★★★
Top notch service
Currently my wife is earning the bread and it was a dramatic change in wages when I stopped working. We've been on the struggle bus to say the least. But my wife asked me to get her a mug for mother's day and I had to scramble to get what I could together. Embarrassed, I even asked for a better discount code as my funds I scrambled together still wasn't enough. Explained my situation. In a heartbeat I was given a better code. I was able to place my order. Didn't make it on mother's day but I already knew it wouldn't as the day it predicted for delivery was Thursday. But to my surprise, it was on my doorstep the very next day after mothers day. Blow me over with a feather!! Oh I live in Australia by the way and I put the order in on Thursday, days before mothers day. Absolutely stoked
Reply from Gossby2026-05-12
Hi, thank you so much for sharing your story with us. We truly appreciate your honesty, and we’re really touched to hear how meaningful this gift was for your wife and family.
We’re so happy we could help in some small way and that the mug arrived much sooner than expected. Knowing that it brought some joy during a challenging time truly means a lot to our team.
Your thoughtful effort to make Mother’s Day special for your wife is incredibly heartwarming, and we’re honored to have been part of it. Thank you again for your kindness and support.
We’re sending our very best wishes to you and your family, and we look forward to supporting you again in the future.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
J
Jerry Jara · 1 review · Experienced 2026-05-11 ·
★★★★★
Guaranteed delivery by May 5th item was…
Guaranteed delivery by May 5th item was a gift for mother's day. Item arrived on May 11th after mother's day. So disappointing.
Reply from Gossby2026-05-12
Hi Jerry,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since the item was guaranteed to arrive by May 5th and was intended as a Mother’s Day gift. I’m truly sorry it arrived after the occasion and for the frustration this has caused.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the delivery timeline, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
T
Troy · 1 review · Experienced 2026-05-11 ·
★★★★★
Stated if ordered before a certain date…
Stated if ordered before a certain date it would be received before Mother’s Day . It was not received on time. Will not be doing any more business with Gossby.
Reply from Gossby2026-05-12
Hi Troy,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since the order was placed based on the promise that it would arrive before Mother’s Day. I’m truly sorry that it did not meet the expected delivery timeframe and for the frustration this has caused.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and the delivery details, and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
The wrong size was sent, so my grandson couldn’t fit in it to wear on Mother’s Day. I’m very disappointed.
The company has responded and reached out for more information, but I am unable to give them a reference number because I deleted the emails with my order info. I appreciate them trying to make it right.
Reply from Gossby2026-05-12
Hi Julie,
I’m Jill from the Customer Service team. I completely understand how disappointing this must be, especially since the wrong size meant your grandson couldn’t wear it for Mother’s Day as planned. I’m truly sorry for the inconvenience this has caused.
I’d like to take this opportunity to assist you further. We’ve sent you a request for more information so we can review your order and work toward the best possible solution for you.
Looking forward to your reply and the chance to make this right.
Thank you!
c
customer · 2 reviews · Experienced 2026-05-10 ·
★★★★★
Quality product
Nice product, good value, quick shipping
Reply from Gossby2026-05-12
Hi, thank you so much for your kind review! We’re really happy to hear that you’re pleased with the product, value, and fast shipping.
Your support means a lot to our team, and we look forward to serving you again in the future!
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!
A
Ali · 3 reviews · Experienced 2026-05-10 ·
★★★★★
The quality is great & delivered…
The quality is great & delivered quickly. My daughter loves it.
It would be nice to add a small poster or 8x10 along with it like other puzzle makers provide to use when putting the puzzle together.
Reply from Gossby2026-05-10
Thank you so much for your kind feedback! We’re really glad to hear the quality met your expectations, the delivery was quick, and that your daughter loves it—that truly means a lot to us.
We also appreciate your thoughtful suggestion about including a small reference poster or 8x10 image to help with assembling the puzzle. That’s a great idea, and we’ll be sure to share it with our product team for consideration as we continue improving the experience for our customers.
Don’t forget to join our vibrant community on Facebook for exclusive offers, contests, and heartwarming stories: https://www.facebook.com/groups/gossbybuddies
. See you there!